Muy buen servicio muy atentos todos sus empleados Muy
buen servicio muy atentos todos sus empleados . Todas las veces Que hago el servicio salgo muy satisfecho
buen servicio muy atentos todos sus empleados . Todas las veces Que hago el servicio salgo muy satisfecho
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by suarezjg123
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Deadwyler
Aug 04, 2026 -
Lou Sobh Honda responded
Thank you for your kind review! We're so happy to hear you've consistently had excellent service experiences with us. We'll be sure to share your compliments with Daniel and the rest of our team. We truly appreciate your loyalty and look forward to seeing you at your next visit!
The Service Department at this dealer continues to
impress. They've added some new features, rollover platforms at the entry to check wheel alignment, service cost estimates sent by text, and text upd
impress. They've added some new features, rollover platforms at the entry to check wheel alignment, service cost estimates sent by text, and text updates as work is performed.
I was impressed to receive a detailed estimate and then a recommendation of additional work to approve before doing. (We needed new brakes. I expected that, we were still on the originals and got almost 50K on them.) I approved the work, but thought the estimate included that. It did not. So it was a surprise when we picked up the car, and the invoice was more. I would have preferred the estimate to include a "with" and "without" total, so we could have made a more informed decision. (We would have done it anyway... but it sort of seemed like "bait and switch", approving one estimate, paying another.) The estimate got quietly adjusted after I'd make the approval, but I didn't realize it until later. Not a good look, some people would probably get very upset by this. (But as I said, we needed the work, and I was okay with the price. All in all, it was fair.) Daniel was excellent, and kept us well informed. Service went quicker than expected (we went home, but it was done within 2-1/2 hours).
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by FeelsLikeWeAreVIPs
Service Price Transparency
Jul 23, 2026 -
Lou Sobh Honda responded
Thank you for your thoughtful feedback! We're thrilled to hear that Daniel and our service team took great care of you and that you appreciated the new service experience and communication throughout your visit. We also appreciate you sharing your comments about the estimate process. Feedback like yours helps us identify opportunities to improve transparency and make the experience even better for our customers. Thank you for your continued trust in Lou Sobh Honda, and we look forward to serving you again!
Service reception was excellent.
Cleanliness, communication, convenience, cost, loyalty to repeat customers. Very pleased with the dealership as a whole.
Cleanliness, communication, convenience, cost, loyalty to repeat customers. Very pleased with the dealership as a whole.
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by merswinf
Service Price Transparency
Jul 17, 2026 -
Lou Sobh Honda responded
Thank you for your wonderful feedback! We're delighted to hear you had such a positive experience with our team and that every part of your visit met your expectations. We appreciate your support and look forward to seeing you again!
It is good dealership , good service but it would have
been good to have some more services or more coupons accepted for other services! We are loyal customer Of Honda and dealership
been good to have some more services or more coupons accepted for other services! We are loyal customer Of Honda and dealership
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by sreenip25
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Deadwyler
Jul 17, 2026 -
Lou Sobh Honda responded
Thank you for your feedback and for being a loyal Lou Sobh Honda customer! We're glad you've had positive experiences with our service team, and we appreciate your suggestion regarding additional service offers and coupons. We value your input and look forward to serving you again!
Prompt and professional service.
Thank you!
Recommend Honda services at any time, also I love my car.
Thank you!
Recommend Honda services at any time, also I love my car.
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by hilde.schaefer
Verified Customer
Verified Customer
Jul 08, 2026 -
Lou Sobh Honda responded
Thank you for your wonderful review! We're happy to hear you received prompt, professional service and that you continue to love your Honda. We truly appreciate your recommendation and look forward to serving you again!
It was very easy to drop off my vehicle for service.
My advisor was courteous and knowledgeable.
My advisor was courteous and knowledgeable.
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by codydavis07
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Deadwyler
Jul 08, 2026 -
Lou Sobh Honda responded
Thank you for your kind review! We're glad your service visit was convenient and that Daniel provided courteous and knowledgeable assistance. We appreciate your support and look forward to serving you again!
love the people , service, location , ability to work,
coffee ?? and popcorn ??
coffee ?? and popcorn ??
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by vijaya.gajanan
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Deadwyler
Jul 08, 2026 -
Lou Sobh Honda responded
Thank you for your kind review! We're so glad you enjoy our team, our service, and the amenities while you wait. We truly appreciate your support and look forward to seeing you again!
Daniel kept me in the loop every step of the way.
He was thorough on my warranty claim and resolved my issue.
He was thorough on my warranty claim and resolved my issue.
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by Joseph.lamb_pharmd
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Deadwyler
Jul 08, 2026 -
Lou Sobh Honda responded
Thank you for your kind review! We're glad Daniel kept you informed throughout the process and was able to help resolve your warranty claim. We appreciate your trust and look forward to serving you again!
I came in for an oil change but was told I needed a few
items but if I didn’t ask to check I would of been charged for items not needed.
items but if I didn’t ask to check I would of been charged for items not needed.
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by martinezjamie104
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2026 -
Lou Sobh Honda responded
Thank you for your feedback. We appreciate you bringing this to our attention and are glad you asked questions about the recommended services. We value transparency and will use your comments to help us continue improving. Thank you for choosing Lou Sobh Honda.
It was great experience!
Everything was as described. I totally loved it !! Excellent customer service
Everything was as described. I totally loved it !! Excellent customer service
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by ARUNESH22
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Deadwyler
Jul 01, 2026 -
Lou Sobh Honda responded
Thank you for the fantastic review! We're thrilled to hear everything met your expectations and that you had such a great experience with our team. We appreciate your support and hope to see you again soon!
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