Daniel Elliott

Called and set an appointment for service 2 weeks prior. Dropped off vehicle night before the 10AM Appointment. Called Service center at 4:30PM as I needed my car for the next day, Was told that they had no Dropped off vehicle night before the 10AM Appointment. Called Service center at 4:30PM as I needed my car for the next day, Was told that they had not had an opportunity to look at and would need to keep the vehicle overnight to the next day.I needed my vehicle for the next day, that was the reason that I had set an appointment weeks in advance. Picked my car up and completed service elsewhere. Purchased my car new from Dellen as I am a local business owner and want to do business with local companies.While I am now in the market for a new Jeep not sure that Dellen would be my choice as it didn't seem that they were interested in taking care of customers they already had. More

by davidbush0 Verified Customer Verified Customer

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Fast and thorough with the oil change and tires rotated. Purchased extra oil changes and already have free tire rotations with my tire replacement done at the dealership. They also don’t push you for other Purchased extra oil changes and already have free tire rotations with my tire replacement done at the dealership. They also don’t push you for other services. Do exactly as I ask. More

by sdavis726 Verified Customer Verified Customer

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90,000 mile check up. $190 and couldn't resolve the issue I brought it in for. What they did diagnose was not accurate and had a price of $1300. $190 and couldn't resolve the issue I brought it in for. What they did diagnose was not accurate and had a price of $1300. More

by dwhitesell Verified Customer Verified Customer

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Outstanding dealership with impeccable service and they always go above and beyond, Recommend them to everybody ! always go above and beyond, Recommend them to everybody ! More

by derek73 Verified Customer Verified Customer

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If I could give 0 stars I would. Made an appointment 2 weeks out drop my Jeep just to have a service light checked, leave my Jeep to be looked at 8am, at 12:30 no word so texted the Made an appointment 2 weeks out drop my Jeep just to have a service light checked, leave my Jeep to be looked at 8am, at 12:30 no word so texted the number to find out the status…no response, so I call 30-45 min he says the guys are at lunch and just pulled it in. 2 hours later call again because I had to find a ride home. And this time I get oh looks like it hasn’t been pulled in or looked at yet. xxx my “appointment “ was at 8 am and it hasn’t been looked at. Complete joke of a service department, told them I was picking my car up and all they could say was sorry bout that. Bro just lost a customer and you can bet everyone I know or brings up Dellen will know how they treat they’re customers. More

by Hspence99 Verified Customer Verified Customer

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The Dellen team is always helpful and prompt. I missed my original appointment but they were able to reschedule me for the same day. I missed my original appointment but they were able to reschedule me for the same day. More

by lynda0 Verified Customer Verified Customer

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Dellen is my favorite dealership to buy Jeeps. I have bought several from this dealership. I have bought several from this dealership. More

by scrapattack52 Verified Customer Verified Customer

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lady that is in charge of service is very rude been buying from Dellon since 2001 when we went to Shadeland dodge the parts guy, Bart , Is very kind and knowledgeable of what i needed last i was there buying from Dellon since 2001 when we went to Shadeland dodge the parts guy, Bart , Is very kind and knowledgeable of what i needed last i was there More

by kaym85 Verified Customer Verified Customer

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New to this dealership, the staff seem to be very professional and treat customers as priority professional and treat customers as priority More

by mrtdavis2 Verified Customer Verified Customer

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John and Courtney were wonderful. I hope to use them for any new purchases in the future. They made the new buying process easy. I hope to use them for any new purchases in the future. They made the new buying process easy. More

by jamie.kerr Verified Customer Verified Customer

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