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Joshua Hunsaker
Joshua Hunsaker at Volkswagen of Salem

Joshua Hunsaker

General Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.1
51 Reviews
4.1

51 Reviews

Write a Review

51 Reviews of Joshua Hunsaker

May 25, 2026

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Employee Rating

Price was fine but totally unwilling to deal on trade in or financing. Essentially ended up back where they got the asking price. Also messed up on the down payment and over billed. Finally did not have the More

by MHAGOOD1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Matthew Reid

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March 13, 2026

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Employee Rating

Great people, caring, ready to serve and helpful with questions and answering ones before I could ask More

by WEEB85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Robinson, Michael Wenzel

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Mar 13, 2026

Volkswagen of Salem responded

Thrilled to hear our team provided caring support and anticipated your needs so you felt fully informed. Thank you for purchasing your new Volkswagen Tiguan, and please reach out anytime with questions. We look forward to serving you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 19, 2026

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Employee Rating

Rude. unwillingness to explain. unwelcoming Uninviting. overly expensive. I will not be returning to this service center. More

by LISAJ.EXP626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 22, 2026

Volkswagen of Salem responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. I would love to get to the bottom of this and turn things around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 08, 2025

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Employee Rating

All people involved in the inspection and sale of the C7 Corvette Z06 (Salesman Tony Caccamise) were attentive and friendly to work with. Thank you for making my buying experience a fun memorable one! More

by DARRELLWATER81
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid , Anthony (Tony) Caccamise

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Dec 08, 2025

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 07, 2025

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Employee Rating

They were great to work with we got straight to the point of sale and without presure.And seem to have a good selection of new and used autos More

by Dan
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Matthew Reid, Erin Stack

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Dec 07, 2025

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 05, 2025

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Employee Rating

Worst experience ever. Sold me a truck with a bad transmission then tried to xxxxxxxx me multiple times about it being fine when it left the dealership. Either they are ful More

by MBOYNTON9814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Matthew Reid

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Nov 08, 2025

Volkswagen of Salem responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 02, 2025

Dealership Rating
Employee Rating

Was satisfied with work on my car but I never got the car wash I asked for. More

by 999BILLRED9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Tanya Risseeuw

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Oct 02, 2025

Volkswagen of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 17, 2025

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Employee Rating

Best car buying experience ever, everyone was incredibly friendly and helper. Thanks again Volkswagen of Salem! More

by CODYMCBIRYD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 18, 2025

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

September 11, 2025

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Employee Rating

I had really good experience with service department at VW of Salem, fast and professional service. More

by ZOLOTAROVDMYTRO1237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Matthew Reid, Michael Wenzel, Erin Stack

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Sep 11, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 08, 2025

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Employee Rating

High pressure sales and deceptive loan practices. Wearing me down over time to accept conditions I normally never would. More

by ACTIVEDOGGYADVENTURES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Wenzel , Perry Sales Manager

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Sep 11, 2025

Volkswagen of Salem responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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