Daniel Gonzales

Awful service takes forever to get workers to respond, CANT even get an accurate time estimate. Inconsiderate of peoples time. And charge absurd service fees! CANT even get an accurate time estimate. Inconsiderate of peoples time. And charge absurd service fees! More

by Cecilia Verified Customer Verified Customer

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My oil change was done as scheduled. However, it took over 2 hours and the tag for next change due has incorrect date on it, says my next oil change is due a full year from now. However, it took over 2 hours and the tag for next change due has incorrect date on it, says my next oil change is due a full year from now. More

by none25 Verified Customer Verified Customer

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The dealership is very helpful. I appreciate the efforts of all of their employees to repair my Golf and keep me going. Prices are a little high, but employees are great. Thank you I appreciate the efforts of all of their employees to repair my Golf and keep me going. Prices are a little high, but employees are great. Thank you More

by RILEYLORD12 Verified Customer Verified Customer

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I bought a pick up and didn’t get it for 5 weeks lied to about it being worked on also didn’t even put 500 miles on the truck and my girlfriend was driving it and completely through a break pad and lost bre about it being worked on also didn’t even put 500 miles on the truck and my girlfriend was driving it and completely through a break pad and lost breaks almost crashing have pictures of the breaks pad with absolutely zero pad left straight metal to metal More

by TREVINTRUESDELL Verified Customer Verified Customer

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They treated me good with all that I needed done on the car even got done a little before they predicted. car even got done a little before they predicted. More

by SCOOTERWHEELER_30 Verified Customer Verified Customer

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I bought from a dealer because i thought thst would assure getting a car that Ididnt medically have to dump money into for repairs. I ended up buying a 2nd $200key be uase only 1 was included. Also, I assure getting a car that Ididnt medically have to dump money into for repairs. I ended up buying a 2nd $200key be uase only 1 was included. Also, I couldnr drive the car for over 7 days after I got it bc there was no temp tag delivered with it. The car needed a front end alignment when I finally drove it...another $300. I still don't have the plates and tags 6 weeks after the purchase. More

by jendreams63 Verified Customer Verified Customer

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I keep being asked to rate this dealer and have filled out the questionnaires more than once and still get asked to rate. I had my car’s oil changed. The best part was the car wash. My only negative comme out the questionnaires more than once and still get asked to rate. I had my car’s oil changed. The best part was the car wash. My only negative comment was the communication bit. Could have been more face to face rather than texts. More

by CAROLJONES Verified Customer Verified Customer

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Was satisfied with work on my car but I never got the car wash I asked for. wash I asked for. More

by 999BILLRED9 Verified Customer Verified Customer

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Anthony Rose is extremely professional and I would tell all my friends and family to buy a car at Volkswagen of Salem all my friends and family to buy a car at Volkswagen of Salem More

by AGGIE.H.CASEBEER Verified Customer Verified Customer

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The place is always clean and their very professional. It takes a long time they're always terrible busy. It takes a long time they're always terrible busy. More

by 48chorsesH Verified Customer Verified Customer

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