Daniel Guerrero | Page 7

Excellent customer service. Daniel kept me informed the entire time and went out of his way to help with another issue. Also, Dorothy did a great job when I called to make the appointment entire time and went out of his way to help with another issue. Also, Dorothy did a great job when I called to make the appointment More

Report | Print

Above and beyond Jennifer literally saved me a bundle by locating an extended warranty I was not even aware I had. I LOVE her! She went above and beyond when she rea Jennifer literally saved me a bundle by locating an extended warranty I was not even aware I had. I LOVE her! She went above and beyond when she really did not have to keep searching the data base to help me. Diego then refunded a pre-payment I had made for drive train issues that ended up being covered by that warranty. He had already helped by agreeing to waive the fee on the second alignment which had to be done when the problems were discovered. And he got me a free rental vehicle for the time the car was in the shop. (Daniel in rentals was great). Everyone here is kind and efficient. Cisco the shuttle driver is a gem. Roger is also great; he sometimes helps me even when he is not my assigned service person. The car appears to have been fixed and is running fine now. I love this dealership and will buy my next car here as I have my last two. Go see my friend Melda, a saleswoman extraordinaire in the new car division. And take your Toyota there for service! The genuine kindness and sincere wish to be of service beyond just the service on the car is what makes this a special place. More

Report | Print

"Brent Buell was Exceptional!!!" Brent Buell was excellent, he treated me with respect and kept his word on the things we agreed on or discussed over our phone/TEXT conversations. He Brent Buell was excellent, he treated me with respect and kept his word on the things we agreed on or discussed over our phone/TEXT conversations. He was extremely knowledgeable and was able to answer all of my questions. He was very helpful and explained the safety features of my new vehicle as well as helping program and explain the operation of the new audio system in my new Tacoma. He presented me with a deal that I could not pass up, which promted me to make the (4) four hour drive to Santa Fe, NM from Silver City, NM!!! Even though we have a Toyota Dealership here in Silver City, I was more comfortable dealing with Brent. Brent also made arangements for me to have transportation while waiting for delivery of my new vehicle! I would highly recommend Brent to all of my friends and family!!! More

Report | Print

patricegabriel29@gmail.com I have been a Beaver Toyota customer for almost 30 years and have purchased a total of 4 vehicles there but this last experience with Brent and oompan I have been a Beaver Toyota customer for almost 30 years and have purchased a total of 4 vehicles there but this last experience with Brent and oompany was by far a knowck-out. Brent and his team went every extra mile you could find to meet my needs and do so in an incredibly timely fashion. I have waited for 10 years and finallly, a RED RAV4!!!! I can't thank Brent enough and have worked with their service department forever -- who also have gone out of their way to make sure I was safe and previous vehicles were running well. I know they will continue to do the same for this new RAV. I would recommend Mr. Buell to anyone looking for a new or used car -- it was a terrific experince all the way aronnd -- and it is really Daniel's fault in car rentals that I ended up with a gorgeous, red RAV. Tisa Gabriel, Santa Fe/Las Cruces More

Report | Print

Great experience every time we go! Linda Beaver, you have a heck of a service team! All the staff I have listed are always helpful during our visits to Beaver Toyota. It’s easier to do business with have a heck of a service team! All the staff I have listed are always helpful during our visits to Beaver Toyota. It’s easier to do business with a staff that cares and treats you like a friend and family. Beaver Toyota has a loyal customer base because of their entire staff. Beaver Toyota cares about customer service, before – reminding me when a service is due, and after with a follow up – a call asking me if I was completely satisfied with the work done. Beaver always stands behind their service. Between my family and I, we have a total of 6 Toyota vehicles, and we only let Beaver Toyota service them. I can’t with to go back! - George and Connie Romero More

Report | Print

Solved my problem with my vehicle and I am very satisfied with the service. The people in the service department are always very friendly and helpful. with the service. The people in the service department are always very friendly and helpful. More

Report | Print