Daniel Putzig | Page 21

Overall amazing experience I requested a test drive on a 2015 VW GTI and right away received a time and date at my convenience. I met with Daniel and he was very polite and very I requested a test drive on a 2015 VW GTI and right away received a time and date at my convenience. I met with Daniel and he was very polite and very courteous. He gave us a nice ‘tour’ of the vehicle and allowed a good test drive. When we got back inside it was time to talk price, which was a little out of our range. He managed to knock off $1000 which really helped. We ended up not buying the vehicle right away to shop around. He was never pushy or tried to suggest anything that I didn’t fully agree with. After almost two weeks of torture, I called the dealership and spoke to Dan who was very eager to meet with us that same day. We talked finances and he was extremely helpful. After the purchase, he said it will be ready in 3 days for a 200(?) point inspection and they wanted to detail it for me - not necessary but I was extremely impressed! The day came to pick up the car, again Daniel showed it to us, taught me all the ins and outs of the radio controls, etc. even gave me extra cables for the car When it came to managing the loans and seeking out warranty’s, Dexter the business manager was more than helpful. He was patient, nice, and was willing to explain in detail until I understood everything. He thoroughly went over all my options, gave me his own opinion and what he did with my car, and did all that he could to find a deal that was perfect for me. Never pushy, never annoyed, just overall so helpful. I’ve never experienced a car buying process so extensive, detailed, and while also being pleasurable. I never felt pressured by Daniel or Dexter, and they went above and beyond for my satisfaction. I will definitely continue business with them. More

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Excellent Experience I contacted Daniel Putzig regarding the purchase of an Audi A3. I told Dan the specific version, features and mileage that I wanted. Dan was able to I contacted Daniel Putzig regarding the purchase of an Audi A3. I told Dan the specific version, features and mileage that I wanted. Dan was able to to match me up with an Audi 2018 A3 that met my requirements, at a price that matched my budget. Dan and the team were very friendly, flexible and helpful throughout the entire process. The car was provided with a full tank of gas and was sparkling clean inside and out and I was given specific instructions on the operation of the car prior to leaving the dealership. Overall an excellent experience. More

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Manipulative, Deceitful, Typical Used Car Salesmen If you don't know, Weeks Pre-owned (WPO) is the used car subsidiary of Danbury Audi/Volkswagen. If you think the cliche about used car salesmen is a t If you don't know, Weeks Pre-owned (WPO) is the used car subsidiary of Danbury Audi/Volkswagen. If you think the cliche about used car salesmen is a thing of the past, think again. These guys are incredibly friendly but will try to deceive you at every turn...and it starts at the top with their Pre-owned Sales Director, Peter Darbisi, who admitted to intentionally trying to hide a TPMS issue from us. Their service department (Danbury VW) was honest and fair. They told us that they were instructed to reset the indicator light in an attempt to hide the issue. I ended up having to go to the management at Danbury Audi to finally get a resolution. Here's my story... Due to my lack of time, my best friend, Barbara, went to WPO and met with Daniel Putzig. Barbara spent many years as a Service Manager for reputable dealers in Westchester County and Greenwich CT before becoming a stay-at-home mom, so I trust her implicitly with car decisions. She called me from the dealer and told me the car looked good and drove well. She said there was a piece of trim that needed to be reattached but Daniel said he would take care of that before pickup. She also said no indicator lights came on during the test drive, which Daniel had specifically pointed out to her. I said, great, put down a deposit. Easy, peasy. We put down a deposit that night and scheduled to pick it up that following Wednesday. When I arrived Wednesday for pickup, I signed all the documents but Daniel was not in the office so Derek Smith handled the signing. After the signing, Derek handed me only one set of keys and said the vehicle was turned in with only that set but they were going to contact the prior owner to see if they had the other set somewhere. Who, in their right mind, only wants one set of keys to their vehicle??? Since nobody had gone to DMV to process my registration and title, I left the lot with a dealer plate on the car. This turned out to be my saving grace. As soon as I was leaving the Weeks parking lot, the TPMS indicator light came on. Obviously, the indicator light had been on prior and Weeks reset it hoping that it wouldn't come back on for a while. Also, that piece of trim had not been reattached. After that, the experience was nothing but a nightmare. Both Barbara and I repeatedly contacted Daniel asking for resolutions to these 3 issues without receiving clear and explicit actions that were going to be taken. He was also very reluctant to put anything definitive in writing via email. We always seemed to receive responses that left us scratching our heads because it didn't really answer our questions or it required us to ask more. Finally, after two weeks, we thought we had gotten to a place where things were going to get resolved, only to sadly realize it was all a ruse to get us back into WPO just so they could get their Dealer plate back as they had no intention of fixing the TPMS issue all along. Fortunately, I am a skeptic and did not give Barbara the dealer plate to bring with her. I wanted to make sure everything was completed before returning that highly-coveted item, which seemed to be the only thing Daniel cared about during our back and forth. Per Daniel's instructions, Barbara took the vehicle to their service department at Danbury Volkswagen where she met one of the service advisors. When the vehicle was done, she told Barbara that the TPMS indicator had to do with the wheel sensors but that she was instructed only to reset the light and do nothing else to the vehicle. She also said the key machine could not cut the after-market blank key that Daniel had provided. The service manager further informed her that 3 wheel sensors had coded and even provided a printout. He also confirmed that the vehicle had been there prior to have the TPMS indicator light reset before we purchased the vehicle. Barbara then took the vehicle back to Weeks where Daniel reattached the trim. While that was going on, Barbara was approached by Peter Darbisi, the sales manager. Mr. Darbisi was extremely abrasive and made Barbara feel completely uncomfortable. He told her to come into his office where he insisted multiple times on closing the door even though she told him repeatedly that she was not comfortable with that. The door was ultimately left open. During this "conversation", Mr. Darbisi insisted that I bought the car "as is" and they didn't have to fix anything. He also admitted to resetting the indicator light but said that didn't matter because it is common practice to do so. When Barbara had finally had enough of his intimidating tactics, she stood up to leave at which point he yelled at her "Sit back down!" Barbara was so threatened that she felt he was going to grab her or her bag which he thought contained the dealer plate. No wonder he wanted the door closed. That was it. Barbara was done and left his office. Back out in the showroom, Mr. Darbisi continued his tirade, threatening to call the police and report the dealer plate stolen. He was insistent that Barbara had the dealer plate on her person. He also screamed at Daniel to take my license plates off the vehicle, which they had just put on. They also ripped off my window registration sticker making it unusable. Further, Mr. Darbisi told Barbara he had recorded their entire conversation... AFTER the fact. We then contacted Danbury Audi directly and I eventually spoke with the General Manager who admitted that WPO had been dishonest by intentionally not disclosing the issues. We reached a mutually-agreeably decision and the rest is history. I get buying a used car is "as is" BUT it is not supposed to be "as hidden". WPO clearly hid the TPMS issue by resetting the indicator which was confirmed by the service department and admitted by Mr. Darbisi. Had the indicator light been on during the test drive, we would've been able to make an informed decision. WPO also clearly tried to hide the fact that there was only one key and remote for the vehicle by not disclosing that information until AFTER the deal was done. Had it been disclosed up front that there was only one key and remote, again, we would've been able to make an informed decision. But those things were clearly and intentionally hidden in an attempt to deceive the customer, which is, at the very least, unethical. We purchased this vehicle from what was supposed to be a reputable dealer, not a sleezy used car lot where you might expect these underhanded tactics. Honestly, had WPO been transparent about those issues, I would've probably purchased the vehicle anyway. Neither was a show-stopper. Daniel Putzig was a nice guy, probably in a bad position having to go through Peter Darbisi for every decision, which I'm guessing is why we never got clear answers from him. Derek Smith we didn't deal much with other than when we picked up the vehicle. Peter Darbisi is a liar, cheat, and thief...among other things. As their leader, I would never deal with WPO again. More

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Best car buying experience ever. Daniel Putzig facilitated the purchase of my 2017 Audi A3. My experience with Daniel is that he his professional as well as personable. Daniel was v Daniel Putzig facilitated the purchase of my 2017 Audi A3. My experience with Daniel is that he his professional as well as personable. Daniel was very responsive to my questions and concerns, and efficiently managed all of the details of this transaction along the way, including the logistics around a vehicle trade in and the VW diesel buyback process that had to be navigated. Additionally, he made himself available to answer questions about the new car after the purchase was complete. I would not consider buying another car from anyone else. More

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Weeks dealer Everyone involved with my purchase of a 2008 Saturn Sky was great, they all worked hard to make the deal finale and get me in the car I loved.I have Everyone involved with my purchase of a 2008 Saturn Sky was great, they all worked hard to make the deal finale and get me in the car I loved.I have and will recommend Weeks to friends and strangers, who are looking for a high end used car. More

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Daniel was excellent. Great Jeep. Had a great experience working with Daniel P at Weeks. Staff was cool and comfortable. High end cars at great prices. Also, transaction was smooth as Had a great experience working with Daniel P at Weeks. Staff was cool and comfortable. High end cars at great prices. Also, transaction was smooth as silk. Laughing my way out the door in my new Rubicon. Thanks guys! More

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2013 Tiguan Daniel Putzig is a genuine gentleman who walked us through the process with ease. We WILL be returning to purchase another vehicle. Thank you again Da Daniel Putzig is a genuine gentleman who walked us through the process with ease. We WILL be returning to purchase another vehicle. Thank you again Daniel.......kimmy. P.S. Anthony Krizni-Business Manager also added that "ease" component....good lookin' out Anthony......kimmy. More

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Audi purchase I purchased my first Audi and had a wonderful experience at Weeks Auto Group. They were courteous and pleasant and I'm just loving my car. I purchased my first Audi and had a wonderful experience at Weeks Auto Group. They were courteous and pleasant and I'm just loving my car. More

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Great experience!! I just bought my car on Monday and had a great experience at Weeks. Daniel guided me through the whole process and it was great. He responded to eve I just bought my car on Monday and had a great experience at Weeks. Daniel guided me through the whole process and it was great. He responded to everyone of my emails and calls immediately and really helped reduce the stress! The day I picked up my car i met with Anthony in finance. It was quick, everything was completed and all I needed to do was sign. The car was detailed perfectly and was immaculate when I drove it off the lot. More

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Fantastic Experience and Best Audi Dealership in Connecticut Absolutely enjoyed buying POC Audi Q5, I travelled 150 miles N & S of CT to find perfect vehicle and no doubt I will return to this place in future. Absolutely enjoyed buying POC Audi Q5, I travelled 150 miles N & S of CT to find perfect vehicle and no doubt I will return to this place in future. More

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