Kinda hectic Well the wait time was long and confusing ?
? The whole experience was ok
? The whole experience was ok
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by Vdumas661
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Sargent
Jan 15, 2026 -
Julio Jones Kia responded
Thank you for taking the time to share your feedback. We’re sorry to hear that your visit felt hectic and that the wait time was longer and more confusing than expected. That’s certainly not the experience we aim to provide. We appreciate you still rating the overall experience as okay, and your comments help us identify where we can improve communication and efficiency. If you’d like to discuss your visit further, please feel free to reach out—we’d value the opportunity to make things right and provide a smoother experience next time.
Product knowledge and understanding Friendly Staff Great
customer service and professional setting I was also impressed with the quality of the service Team members provided friendly welcoming attitude and
customer service and professional setting I was also impressed with the quality of the service Team members provided friendly welcoming attitude and
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by NOXUBEE31GRL
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Sargent
Jan 09, 2026 -
Julio Jones Kia responded
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team’s product knowledge, professionalism, and friendly, welcoming attitude stood out to you. Providing great customer service in a professional setting is always our goal, and it means a lot to know we delivered. We truly appreciate your support and look forward to serving you again in the future!
Second time to take survey Efficient Professional
Courteous The team treated me very nicely. I was very pleased.
Courteous The team treated me very nicely. I was very pleased.
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by elrodf
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Sargent
Jan 09, 2026 -
Julio Jones Kia responded
Thank you so much for returning to Julio Jones Kia and taking the time for a second survey—your feedback means the world! We're delighted the team was efficient, professional, courteous, and treated you so nicely, leaving you very pleased. We truly appreciate your loyalty and look forward to welcoming you back again soon!
It was quick and easy Didn't have to wait too long they
had snacks and drinks if needed
had snacks and drinks if needed
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by BONILLARUDY583
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Sargent
Jan 06, 2026 -
Julio Jones Kia responded
Thank you so much for taking the time to complete the survey again! We truly appreciate your continued feedback. We’re thrilled to hear that our team provided efficient, professional, and courteous service, and that you felt well taken care of during your visit. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Good service they treat you kindness and make sure you
are satisfied with the work .
are satisfied with the work .
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by marysummerville64
Verified Customer
Verified Customer
Service Price Transparency
Jan 09, 2026 -
Julio Jones Kia responded
Thank you so much for the kind words and for sharing your experience! We're thrilled to hear our team treated you with kindness, provided good service, and made sure you were fully satisfied with the work—that's exactly what we aim for every time at Julio Jones Kia. Your feedback means a lot to us, and we truly appreciate your trust. Come back anytime—we're here to keep you happy and your Kia running great! 🚗❤️
Excellent service.
Was kept informed and given a detailed form explaining the condition of my car.
Was kept informed and given a detailed form explaining the condition of my car.
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by dfish0102
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Sargent
Jan 01, 2026 -
Julio Jones Kia responded
Thank you for your feedback! We’re happy to hear you received excellent service and appreciated the clear communication and detailed vehicle inspection. Keeping our customers informed is very important to us. We truly appreciate your trust and look forward to serving you again!
The time I was there was far less than expected.
Daniel was so accommodating, gave me a tour of the waiting areas, and complimentary beverages. While I was there, Z came over and introduced himself.
Daniel was so accommodating, gave me a tour of the waiting areas, and complimentary beverages. While I was there, Z came over and introduced himself. If I know of anyone who is shopping for a new car I will absolutely send them to see him! He is one of the most personable people I have ever met. In addition, I did not get her name, but the woman working at the desk in the service area deserves a shout out as well. She is so pleasant. When thinking about the time I purchased my Telluride there in April 2025, and my 2 service interactions, you literally have the most customer focused people working there. I can absolutely go someplace else to get my oil changed for cheaper, but the people and the service keeps me coming back.
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by Lesliepanetta
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Sargent
Dec 30, 2025 -
Julio Jones Kia responded
Thank you so much for taking the time to share such a detailed and kind review. We’re thrilled to hear your visit was efficient and welcoming, and that Daniel made you feel comfortable by walking you through our waiting areas and amenities. It’s also great to know Z made such a positive impression—he truly is one of a kind. We’ll be sure to pass along your kind words to our service desk team as well.
Your loyalty means the world to us, and we’re honored that the people and care you receive keep you coming back. Thank you for choosing Julio Jones Kia and for trusting us with both your purchase and service needs—we look forward to many more visits with you!
The dealership did really well with staying within the
timeframe of my visit. The added plus was the Uber services that they offer.
timeframe of my visit. The added plus was the Uber services that they offer.
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by therealfacesof
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Sargent
Dec 26, 2025 -
Julio Jones Kia responded
Thank you for the great review! We’re glad to hear we stayed within your timeframe and that you enjoyed the convenience of our Uber service. We appreciate you choosing Julio Jones Kia and look forward to serving you again!
They were very kind and helpful and Daniel got my car
serviced in under an hour. It was a good experience!
serviced in under an hour. It was a good experience!
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by SWILLIAMS8098
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Sargent
Dec 16, 2025 -
Julio Jones Kia responded
Thank you for the great review! We’re happy to hear our team was kind and helpful, and that Daniel got your car serviced quickly. We appreciate you choosing Julio Jones Kia and look forward to seeing you again!
they were great, no complains, i feel annoyed with your
word count thing, so there, I'm done.
word count thing, so there, I'm done.
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by ptbeatty
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2025 -
Julio Jones Kia responded
Thank you for the feedback! We’re glad to hear everything went well for you. If you ever need anything in the future, we’re here to help.
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