Daniel Sargent | Page 2

Julio Jones Kia responded

Thank you for your kind feedback! We’re glad to hear you had a great experience and that our team provided professional service while clearly answering all your questions. We truly appreciate your support and look forward to assisting you again in the future!

Julio Jones Kia responded

We truly appreciate you taking the time to share this! It's fantastic to hear the experience felt very helpful and professional, and that you left feeling confident about your vehicle decision. Your positive feedback means a lot to our entire team at Julio Jones Kia. Thank you for choosing us—enjoy every mile in your new car, and we're here whenever you need anything in the future!

Julio Jones Kia responded

Thank you so much, Ms. Duncan, for your kind words and continued support! We’re thrilled to hear that Courtney consistently takes great care of you and your vehicle. We’ll be sure to pass along your compliments to him! It means a lot to us that you love the service you receive at Julio Jones Kia, and we look forward to continuing to serve you for all your maintenance and repair needs.

Julio Jones Kia responded

Thank you so much for the kind words! We’re glad to hear everyone was nice and helpful during your visit. We truly appreciate your support and look forward to welcoming you back to Julio Jones Kia in the future. Thanks again! 🚗✨

Julio Jones Kia responded

Thank you for your feedback! We’re glad to hear your vehicle was ready ahead of time—that’s always our goal. However, we apologize that it wasn’t washed as noted. That’s something we should have followed through on, and we appreciate you bringing it to our attention. Please feel free to reach out so we can make that right for you. Thank you for choosing Julio Jones Kia! 🚗✨

Julio Jones Kia responded

Thank you so much for this beautiful list of kind words! We're over the moon that Julio Jones Kia delivered an awesome, peaceful, perfect experience filled with professional kindness, gentleness, mindfulness, knowledge, courtesy, patience, caring, thoughtfulness, trustworthiness, and timeliness. That's exactly the standard our team strives for every day. Your feedback lights us up—thank you for choosing us and for the amazing review! Come back anytime; we'll be ready with the same great vibes. 🙌✨

Julio Jones Kia responded

Thank you for taking the time to share your feedback. We’re glad to hear that overall everything was fine, but we’re truly sorry for the confusion and frustration regarding the tire rotation. That’s not the level of transparency we aim to provide, and we appreciate you bringing this to our attention. Your trust means a lot to us, and we’d welcome the opportunity to look into this further and make things right. Please feel free to reach out to our service management team so we can review your visit together. Thank you again for your honesty and for choosing Julio Jones Kia.

Julio Jones Kia responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your visit felt hectic and that the wait time was longer and more confusing than expected. That’s certainly not the experience we aim to provide. We appreciate you still rating the overall experience as okay, and your comments help us identify where we can improve communication and efficiency. If you’d like to discuss your visit further, please feel free to reach out—we’d value the opportunity to make things right and provide a smoother experience next time.

Julio Jones Kia responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team’s product knowledge, professionalism, and friendly, welcoming attitude stood out to you. Providing great customer service in a professional setting is always our goal, and it means a lot to know we delivered. We truly appreciate your support and look forward to serving you again in the future!

Julio Jones Kia responded

Thank you so much for returning to Julio Jones Kia and taking the time for a second survey—your feedback means the world! We're delighted the team was efficient, professional, courteous, and treated you so nicely, leaving you very pleased. We truly appreciate your loyalty and look forward to welcoming you back again soon!