Daniel Sargent

Julio Jones Kia responded

Thank you for your feedback! We’re glad to hear your vehicle was ready ahead of time—that’s always our goal. However, we apologize that it wasn’t washed as noted. That’s something we should have followed through on, and we appreciate you bringing it to our attention. Please feel free to reach out so we can make that right for you. Thank you for choosing Julio Jones Kia! 🚗✨

Julio Jones Kia responded

Thank you so much for this beautiful list of kind words! We're over the moon that Julio Jones Kia delivered an awesome, peaceful, perfect experience filled with professional kindness, gentleness, mindfulness, knowledge, courtesy, patience, caring, thoughtfulness, trustworthiness, and timeliness. That's exactly the standard our team strives for every day. Your feedback lights us up—thank you for choosing us and for the amazing review! Come back anytime; we'll be ready with the same great vibes. 🙌✨

Julio Jones Kia responded

Thank you for taking the time to share your feedback. We’re glad to hear that overall everything was fine, but we’re truly sorry for the confusion and frustration regarding the tire rotation. That’s not the level of transparency we aim to provide, and we appreciate you bringing this to our attention. Your trust means a lot to us, and we’d welcome the opportunity to look into this further and make things right. Please feel free to reach out to our service management team so we can review your visit together. Thank you again for your honesty and for choosing Julio Jones Kia.

Julio Jones Kia responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your visit felt hectic and that the wait time was longer and more confusing than expected. That’s certainly not the experience we aim to provide. We appreciate you still rating the overall experience as okay, and your comments help us identify where we can improve communication and efficiency. If you’d like to discuss your visit further, please feel free to reach out—we’d value the opportunity to make things right and provide a smoother experience next time.

Julio Jones Kia responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team’s product knowledge, professionalism, and friendly, welcoming attitude stood out to you. Providing great customer service in a professional setting is always our goal, and it means a lot to know we delivered. We truly appreciate your support and look forward to serving you again in the future!

Julio Jones Kia responded

Thank you so much for returning to Julio Jones Kia and taking the time for a second survey—your feedback means the world! We're delighted the team was efficient, professional, courteous, and treated you so nicely, leaving you very pleased. We truly appreciate your loyalty and look forward to welcoming you back again soon!

Julio Jones Kia responded

Thank you so much for taking the time to complete the survey again! We truly appreciate your continued feedback. We’re thrilled to hear that our team provided efficient, professional, and courteous service, and that you felt well taken care of during your visit. Your satisfaction means a lot to us, and we look forward to serving you again in the future.

Julio Jones Kia responded

Thank you so much for the kind words and for sharing your experience! We're thrilled to hear our team treated you with kindness, provided good service, and made sure you were fully satisfied with the work—that's exactly what we aim for every time at Julio Jones Kia. Your feedback means a lot to us, and we truly appreciate your trust. Come back anytime—we're here to keep you happy and your Kia running great! 🚗❤️

Julio Jones Kia responded

Thank you for your feedback! We’re happy to hear you received excellent service and appreciated the clear communication and detailed vehicle inspection. Keeping our customers informed is very important to us. We truly appreciate your trust and look forward to serving you again!

Julio Jones Kia responded

Thank you so much for taking the time to share such a detailed and kind review. We’re thrilled to hear your visit was efficient and welcoming, and that Daniel made you feel comfortable by walking you through our waiting areas and amenities. It’s also great to know Z made such a positive impression—he truly is one of a kind. We’ll be sure to pass along your kind words to our service desk team as well. Your loyalty means the world to us, and we’re honored that the people and care you receive keep you coming back. Thank you for choosing Julio Jones Kia and for trusting us with both your purchase and service needs—we look forward to many more visits with you!