Danielle Mcdiarmid
Danielle Mcdiarmid at Wayne Akers Ford

Danielle Mcdiarmid | Page 38

Remote Experience Specialist

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
488 Reviews
4.7

488 Reviews

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488 Reviews of Danielle Mcdiarmid

January 18, 2023

Dealership Rating
Employee Rating

The entire resolution to the recall service will my ford escape was very efficient and courteous, More

by R remo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam

Jan 18, 2023

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 08, 2022

Dealership Rating
Employee Rating

There was absolutely no communication. They gave me 2 different prices to have my brake pads replaced and my rooters resurfaced. I left my car over night and when I got it back it was maki More

by ASHLEY.KAPLAN29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlene Pool, Nicolette in sales was the only person who helped me and she was amazing. Sad that someone in the sales department had to do all the communication to get the service department to help me.

Dec 08, 2022

Wayne Akers Ford responded

Thank you, Ashley. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

December 08, 2022

Dealership Rating
Employee Rating

The customer service and attitude of the employees must be one of the worst in the industry. I usually don’t write any reviews but the experience with the Service Department was absolutely horrible. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 08, 2022

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this message with the requested information. We hope to hear back from you soon.

November 22, 2022

Dealership Rating
Employee Rating

Service Manager Khristian was super patient and pleasant with all of our questions. Thank you More

by Melissa.salazar316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlene Pool, Khristian Ramírez

Nov 22, 2022

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 16, 2022

Dealership Rating
Employee Rating

Sorry I don’t remember her name but the lady that checked me out was very helpful and put the app on my phone for me More

by SLBWPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Selena Cellich

Nov 16, 2022

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 07, 2022

Dealership Rating
Employee Rating

All the people that helped me with my Ford fusion or polite and efficient. Overall, it was a very excellent experience. I will definitely pass the word to all my friends about how good you guys did. More

by mlugolini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Ben Buchanan , Daniel Abrams, Selena Cellich, Jesse Guajardo, Alex Hobgood, Erik Hoffman, Joshua Nieves, Carlene Pool

Nov 07, 2022

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 31, 2022

Dealership Rating
Employee Rating

Every single time i come in they help me find what am looking for awesome service and amazing people that make you feel welcome More

by ICQUIERDORENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

Oct 31, 2022

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 30, 2022

Dealership Rating
Employee Rating

Long wait for parts but service people kept me informed. They treated me well. They picked up and dropped my car off too. Car runs great! More

by Flos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fiona

Oct 31, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 19, 2022

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Employee Rating

Carly Pool is the best! ! I really enjoy all the new people, ownership - much personable and friendly! More

by CampBenjiBurke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yerika Villa , Carlene Pool

Oct 19, 2022

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 18, 2022

Dealership Rating
Employee Rating

My technician was very nice and helpful! My wait ime was minimal. Thank you, Kevin More

by kzimmaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Ben Buchanan, Theresa Jardin , Daniel Abrams, Selena Cellich, Jesse Guajardo, Alex Hobgood, Erik Hoffman, Joshua Nieves

Oct 18, 2022

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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