Danisha Tisdom
Danisha Tisdom at Casey BMW
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Danisha Tisdom

Senior Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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5.0
54 Reviews

Industry Experience

2 yrs, 4 mos

5.0

54 Reviews

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54 Reviews of Danisha Tisdom

April 24, 2024

Dealership Rating
Employee Rating

Danisha was a pleasure to work with. Extremely knowledgeable of the vehicle, polite, professional, and responsive. More

by John A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Casey BMW responded

It's wonderful to hear about your positive experience working with Danisha. It sounds like she embodies all the qualities one would hope for in a professional. Her knowledge, politeness, professionalism, and responsiveness likely contributed significantly to your satisfaction. If there's anything else I can assist you with, please feel free to let me know

April 15, 2024

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Employee Rating

Danisha, Alexxio, and JonHenry were very helpful, positive, and accommodating in selecting and purchasing a truck for us. It was an overall good experience. Thanks. More

by kileys
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 17, 2024

Casey BMW responded

It's wonderful to hear that Danisha, Alexxio, and JonHenry provided you with such positive and helpful assistance throughout the process of selecting and purchasing your truck. A positive and accommodating sales team can truly make all the difference in ensuring a smooth and satisfying purchasing experience. I'm glad to hear that your overall experience with them was good, and I'm sure they'll appreciate your kind words. If there's anything else you need assistance with or any further feedback you'd like to share, feel free to let me know.

March 16, 2024

Dealership Rating
Employee Rating

The sales process was seamless. Danish was excellent. The finance manager was extremely helpful and knowledgeable More

by Cjeffries
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Gooden

Mar 19, 2024

Casey BMW responded

It's fantastic to hear that your sales process was seamless and that Danisha provided excellent service during your experience. Having a knowledgeable and helpful finance manager also adds tremendous value to the overall process. It sounds like you were in great hands from start to finish. If there are any other aspects of your experience that you'd like to highlight or any suggestions for improvement, feel free to share

March 05, 2024

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Employee Rating

If you are planning to purchase a BMW from Casey asked for Danisha Tisdom. She is the best! Her customer service skills are five star. She communicated well throughout the transaction, answered all of my More

by Dee Turner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell

Mar 11, 2024

Casey BMW responded

It's wonderful to hear about your positive experience with Danisha Tisdom at Casey BMW. Having excellent customer service skills, clear communication, and professionalism can truly make a difference in ensuring a smooth and pleasant transaction. It sounds like Danisha went above and beyond to assist you throughout the process, and it's great to know that you had such a positive experience. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

March 05, 2024

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Employee Rating

Denisha provided outstanding customer service. She is knowledgeable, and the overall experience was very good. I will definitely recommend her to family and friends. More

by Dee Turner
Recommend Dealer
Yes
Mar 11, 2024

Casey BMW responded

It's fantastic to hear that Denisha provided outstanding customer service and that your overall experience was very good. Knowledgeable and attentive service can truly enhance the car-buying experience, and it's wonderful that Denisha exceeded your expectations. Recommending her to family and friends is a great way to share your positive experience and help others have similarly enjoyable interactions. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

February 22, 2024

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Employee Rating

Danisha was very helpful in switching a lease payment to buy the vehicle. Excellent service and knowledgeable about the whole process. More

by Quenton J Howard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Casey BMW responded

It's great to hear about your positive experience with Danisha at Casey BMW! Switching from a lease payment to purchasing a vehicle can involve a complex process, so having a knowledgeable and helpful staff member like Danisha by your side can make all the difference. It's clear that she provided you with excellent service and guided you through the process seamlessly. Thank you for sharing your feedback, and I'm sure others will find it valuable when considering their options at Casey BMW.

February 22, 2024

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Employee Rating

Received exceptional, friendly customer service Quality Courtesy & Consistently. Very Knowledgeable & Helpful about the BMW. Assisted with setting up digital features in vehicle. It was a pleasure working More

by qjh22howard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robin Gilmore

Feb 26, 2024

Casey BMW responded

It's fantastic to hear about the exceptional customer service you received from Danisha at Casey BMW! Providing quality, courtesy, and consistency are essential elements of creating a positive customer experience, and it's clear that Danisha excelled in all these areas. Her knowledge and helpfulness regarding BMW vehicles, as well as her assistance with setting up digital features, undoubtedly enhanced your overall satisfaction. Thank you for sharing your feedback, and I'm delighted to hear that your experience with Danisha was such a pleasure.

February 08, 2024

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Employee Rating

Danisha Tisdom was very courteous and knowledgeable about the cars we drove & helped make the final decision easy for us More

by Brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Gooden

Feb 14, 2024

Casey BMW responded

It's wonderful to hear that Danisha Tisdom provided you with courteous and knowledgeable assistance during your car shopping experience, Brian. Making the final decision easy for customers is a sign of excellent service. If you have any

February 07, 2024

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Employee Rating

Danisha did a good job but was overworked and not supported in a timely manner. This was our 6th new car at this dealership and it took four hours to complete the paper work in a cash sale! Not a g More

by jclark540
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Emery was very helpful and professional.

Feb 14, 2024

Casey BMW responded

It sounds like there were some challenges during your recent visit to the dealership, jclark540. While Danisha did her best, it seems like there may have been issues with workload and support. Waiting for four hours to complete paperwork, especially for a cash sale, can indeed be frustrating. Your loyalty to the dealership is commendable, and it's understandable to expect smoother processes and more timely assistance, especially as a repeat customer. Hopefully, the dealership takes your feedback into account to improve their services in the future.

February 05, 2024

Dealership Rating
Employee Rating

The smoothest car buying experience. I will definitely be back for a future purchase. Thanks Danisha! More

by rodrigec11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2024

Casey BMW responded

It's great to hear that you had such a smooth car buying experience with Danisha. Building trust and providing exceptional service can make all the difference in such significant transactions. Thank you for sharing your positive feedback, and we look forward to welcoming you back for any future purchases. If you have any further questions or need assistance, please don't hesitate to reach out.

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