Danny Giannotti | Page 21

5 STARS!!! anyone who will attempt to say different is most likely the issues themselves. I can start off by saying This was a sales experience I never expected on so many levels. I Flew into JFK where a most likely the issues themselves. I can start off by saying This was a sales experience I never expected on so many levels. I Flew into JFK where a caught a cab to see the people at Acura of Westchester (which they comped me for) and had the opportunity to meet Matt Belov and Frank Cardillo for the first time for what was my largest car purchase to date in a city that is not my own and began to service me more like a neighbor than a number. THIS IS WHERE IT GETS CRAZY.... Papers Signed, Hands shacked, and friends made.... I hit the road, and play with the Navigation as i remembered I had one last question for the two of them about my refundable deposit (which I received within a few business days). I pull off of a side street right in front of the dealership and I get T-Boned by a woman speeding down Palmer rd and wrecks my new purchase, and sends me for a loop! There is NO WAY what so ever I could have taken care of this situation on my own from here without the help of Matt, Frank, and now Danny Gianotti....I am sorry to anyone else who helped who I cannot remember. This bump to my head did more then give me a concussion and make me forgetful however. This car Literally saved me from putting my head through the side window and for that may have even saved my life. I knew once I walked away from this accident with No cuts, No bruises, was dizzy but couldn't feel on my head where I hit that there was no other car I wanted to purchase but an Acura and then came out to see was my sales team. Danny went above and beyond running through every single car they had whether it was ready for the floor or not and ultimately found me a car for almost the exact same price that was also the upgraded SH-awd (which has AWD, Ventilated seats, 18" wheels, and a more powerful motor). He pushed my now 2nd Acura in an hour, up the line to get cleaned and detailed immediately to help me not only get a great deal, but an Acura, and for that matter an option of going home.... Frank did the magic he does so well and with Westchester's relationship with Honda financing was able to get me approved for another car due to the circumstances even though it was a Saturday and no way to prove anything to the lending company. A relationship like that cannot be faked or duplicated. It something you either have or you just dont..... Frank and Westchester simply DO. As great as that already sounds these two guys Frank, Matt, and Danny all did everything they could to also get the wrecked vehical back into the name of the dealer so that it would save me even more work. These guys are without a doubt the best. Matt was my actual salesman who had no idea of the storm i was bringing. I called him on a saturday evening the week before I picked up my car. From 300 miles away this man searched every bit of inventory and then some to find a vehical that fit all of what I was asking for and staying in my price range. 1 Day later he calls me with a perfect option and I put a deposit on said car. Matt negotiated the original pick up of my cap fare as well as the parameters of me showing up. He even got in early that day to meet me at the doors of the dealership and had everything ready for me to get in and out as quick as possible keeping my commute in mind. Then came the accident and to say that he was anything less then all of that once again with my second purchase would be a flat out lie. I want to also say thank you to each and every person on staff at Acura of Westchester. Your willingness to help and friendliness from beginning to end was appreciated beyond belief. I can factually say that there was not ONE SINGLE employee who when wasnt with a customer didn't stop to ask me how I felt and if they can bring me a water. Pretty sure I had about 5 waters at one point. They also invited me to eat lunch and shared some great conversation with me which i felt was the most helpful part of getting my head back together to take all of this in. Everyone here is an exceptional employee and and even better person. All I look for when Im searched for a salesperson to work with is someone REAL. A person who understand people and would at the end of any day do as well by you as they would want you to do by them. I will hands down not buy a vehical in the future from any other dealer and even with the distance involved tell each and every person I know that its worth it in every way to Choose Acura of Westchester If there is anyone who would like a verbal reference to Matt Belov he has my contact info and Id be happy for him to share that with you if you would like for me to personally share my experience with you. Sincerely No One Better to work with. More

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I have been looking for an Acura TL for a while now, finally I was able to find something matching my needs and budget. I worked with Jose for test drive and pricing. He was very nice to explain about finally I was able to find something matching my needs and budget. I worked with Jose for test drive and pricing. He was very nice to explain about all the features in the car and go over the warranty and other stuff. Over all, the purchasing process was very simple and easy. People here are very patient and friendly. I recommand Acura of Westchester and Jose. More

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My experience at Acura was great. From the moment I walked in I felt as if i had Kelly's complete attention, and every concern that i had concerning a vehicle was 100% addressed by Kelly. I will defini walked in I felt as if i had Kelly's complete attention, and every concern that i had concerning a vehicle was 100% addressed by Kelly. I will definitely recommend friends/family to go to Kelly whenever they are looking for a great salesman and a dependable car. More

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Acura of Westchester is the best dealership i have ever been to in my experience! I have purchased 2 cars from this dealership and got great deals on both cars. Kelly Ryder understood my every need in car been to in my experience! I have purchased 2 cars from this dealership and got great deals on both cars. Kelly Ryder understood my every need in car and found the perfect car each time for me and i couldn't be happier. She and the others have really gained my trust and make me feel very comfortable to recommend them to anyone! Also i can't forget to mention that the service department is awesome and Freyi Sterling has been taking care of me every time i go there. I will be a long time customer to the dealership because I always receive high quality service. More

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Overall, very positive experience from beginning to end. I went in two days ago with my wife considering a certified pre-owned MDX that we saw in the inventory online, and ended up trading in my car same da I went in two days ago with my wife considering a certified pre-owned MDX that we saw in the inventory online, and ended up trading in my car same day and truly could not be happier with the purchase. The staff is very efficient, very friendly and very comfortable to work with. Frankie Ferraro was my main sales person and I would easily recommend him but I can say that for anyone I encountered there - Liam Tully, who works alongside Frankie, was very helpful in the process and took his time explaining features of the vehicle, which are many and which are quite impressive. We briefly considered a new purchase or lease but that does not fit what we wanted at this time due to our intended usage, and at no point did we feel pressured to spend more or buy brand new although the options were all laid out. I bought a pre-owned vehicle that is effectively new; it has full certification, came with very low mileage off a lightly used lease, and was in excellent condition. And what a car, my first Acura and I already think I it will be a tough sell on anything else after having it for just a couple days. It helps too that this dealership has a full service center and is open 7 days, and they really, really stand behind their vehicles. More

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I recently purchased a pre owned acura MDX. I dealt with Ronnie Giancaspro who actually manages the pre -owned department with Daniel Giannotti. When I explained my needs and wants to Ronnie he immediately Ronnie Giancaspro who actually manages the pre -owned department with Daniel Giannotti. When I explained my needs and wants to Ronnie he immediately knew what car to show me and explained to me the process of purchasing a pre owned car. Both of the gentlemen were very helpful and knowledgable of the product and the individual car being purchased. They even personally knew the previous owner and showed me all of the services that were done at the actual dealership . I would recommend purchasing a pre owned car from Acura of Westchester and dealing with Ronnie and Danny!! Thank you again!! More

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I was in search of a new car and stopped by Acura of Westchester to take a look at a few of their new models. At first I was apprehensive going by myself being that I am a female and I have heard that c Westchester to take a look at a few of their new models. At first I was apprehensive going by myself being that I am a female and I have heard that car salesmen can be a bit pushy and not give the best deal to someone who doesn't know much about the car industry. This negative connotation of the car business diminished as soon as I walked through the door and was politely greeted by a sales rep named Phil Giorgio. He was very patient and extremely personable. He made sure that I found a car that fit my needs as well as my budget. He thoroughly explained every aspect of the deal and was very knowledgable on the product. I was also greeted by one of the managers named Danny who was extremely welcoming and I felt confident that I was getting the best deal here. I would definetly refer my friends and family to Acura of Westchester and I look forward to seeing the wonderful staff again soon! More

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We recently purchased our third MDX in 11 years at Acura of Westchester and went back for one reason ... High touch customer service. The dealership is really a pleasure to deal with from the moment you wal of Westchester and went back for one reason ... High touch customer service. The dealership is really a pleasure to deal with from the moment you walk in, to the very back end of your car buying transaction. Our original salesperson Danny still works at the dealership (now a manager) and greeted us when we arrived and then introduced us to Brianna and Diane who did a great job handling our trade in and finalizing our purchase. The new MDX is an amazing car and even better than our last one which we had no problems with, which is very importsnt to us. My wife loves the service department (we commend Tom for his approach to customer service) and has had a no hassle experience over the last 11 years. So we would highly rate and recommend this dealership it will enhance your car buying experience! More

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Outstanding experience purchasing my pre-owned Acura. Brianna Tozza treated me like a family member and was attentive to my every need. Danny Giannotti went above and beyond in ensuring that my vehicle w Brianna Tozza treated me like a family member and was attentive to my every need. Danny Giannotti went above and beyond in ensuring that my vehicle was in perfect condition. This was the best car-buyting experience I have had and now feel a part of the Acura family. Smiles throughout, welcomes with each visit. I was even offered lunch during a company cook-out! Now I understand that special 'Acura' touch. Frank Cardillo finished the process with such ease. Wonderful dealership! More

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After test driving many vehicles I landed myself at Acura of Westchester to drive the Rdx. As we arrived we were assisted by Phil Giorgio. He was great! He knew the product in and out and had an answer for a of Westchester to drive the Rdx. As we arrived we were assisted by Phil Giorgio. He was great! He knew the product in and out and had an answer for all of our questions. We had no intentions of buying a car that day but we felt so comfortable with Phil compared to all the other dealers we went to and decided to go with Phil and Acura of Westchester. I must say we were not the easiest people to deal with and Phil hung strong with us and all of our requirements. If anyone chooses an Acura you must see Phil at Acura of Westchester where they will treat you like family. More

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