Danny Herrera Rios | Page 4

Good Sales Person {Ben}, Professional and Smart. Also did everything right to make a good deal and no B.S, like my experience with some other Toyota Dealerships. The Finance guy Alex Shin was a real pleasu everything right to make a good deal and no B.S, like my experience with some other Toyota Dealerships. The Finance guy Alex Shin was a real pleasure to work withn, Again Professional and no B.S. More

by GLORETTO Verified Customer Verified Customer

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Horrible they were unprofessional crooks and that’s being nice they sold me a brand new car with scratches but did the inspection in the garage where you wouldn’t notice them they will try to over charge you nice they sold me a brand new car with scratches but did the inspection in the garage where you wouldn’t notice them they will try to over charge you for EVERYTHING and they have a racist towards black people not all of them Julio was Kind man but he was the ca exempt More

by YOUNGYOBABY Verified Customer Verified Customer

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David Shin, Esther Zhang and Eddie Rosales are a great ambassadors for Toyota. They made buying a Toyota a true pleasure. I would tell everyone to deal with these three when looking for a Toyota. They des ambassadors for Toyota. They made buying a Toyota a true pleasure. I would tell everyone to deal with these three when looking for a Toyota. They deserve all the credit. More

by JTAKCAMARO Verified Customer Verified Customer

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5 horas de espera por el mismo deal.Hacen por perdidos 5 horas de espera por el mismo deal. Hacen por perdidos articulos personales, asegurate de sacar todas tus cosas si haces un trade in. Si llamas te 5 horas de espera por el mismo deal. Hacen por perdidos articulos personales, asegurate de sacar todas tus cosas si haces un trade in. Si llamas te dejan en la linea y nadie contesta More

by JAVLOP24 Verified Customer Verified Customer

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Quite satisfied with overall visit and service, called in before picking up/ signing everything less than 2 hours to complete. Only drawback no CD players in car. before picking up/ signing everything less than 2 hours to complete. Only drawback no CD players in car. More

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The sales department did an excellent job. I would recommend this dealership for purchasing a Toyota. However, the service department is lacking. There was no follow up from service from an email and recommend this dealership for purchasing a Toyota. However, the service department is lacking. There was no follow up from service from an email and calling to have additional parts installed on our Highlander. More

by MOBERJUERG Verified Customer Verified Customer

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Had some issues with my prius and Danny took care of everything professional, corteous and fast service. He told me the car will be ready the next day but instead he called me later that day that the ca everything professional, corteous and fast service. He told me the car will be ready the next day but instead he called me later that day that the car is ready for pick up. Now thats excellent service! Promising your customer that the car will be ready the next day but getting the car ready the same day is superb. Danny passed with flying colors twice! Thank you Danny and Toyota of Downtown La More

by PNOIZE24 Verified Customer Verified Customer

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Outstanding care with Toyota Highlander Hybrid purchase My recent car maintenance and purchase efforts were frustrating. With two cars and one new purchase in mind, I was looking at only a few name brands a My recent car maintenance and purchase efforts were frustrating. With two cars and one new purchase in mind, I was looking at only a few name brands and models. The management and sales team at Toyota Downtown LA paid good attention to my needs, and not just their sale quotas. Previous experience seemed as if people were less concerned for my communications and vehicle safety questions (which were left unanswered), and it took the management, Finance and Sale team, at TDLA to provide thorough care and information in my 2020 Toyota Highlander Hybrid purchase. THANK YOU team. Thanks Shawn Hong, Frank Rivas and Danny Herrera Rios I now continue to be a Toyota long-time family member. More

by 2MIKEANDCAROL Verified Customer Verified Customer

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Toyota of Downtown LA is an awesome delarship I’ve had bad experiences with car dealerships and they are always get you to spend more but Toyota of Dtwn LA was very straight forward and will help I’ve had bad experiences with car dealerships and they are always get you to spend more but Toyota of Dtwn LA was very straight forward and will help you with the right price budget for your car. Awesome job! More

by ANNALOU.VALERIO Verified Customer Verified Customer

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Awesome new facility and great customer service This dealership has been my favorite for a long time. I am from Las Vegas and when my car needs service and I am in California I prefer to take it to This dealership has been my favorite for a long time. I am from Las Vegas and when my car needs service and I am in California I prefer to take it to this dealership. I have delt with many service reps and overall they are all great ( Lenin, Danny) However, Michael Briseno stands out a little more and I think it has to do with his upbeat energy. If you meet him you will quickly realize he is there to help you out in the best way possible. He is very friendly, respectul and professional. I strongly recommend this service center. More

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