Danny Herrera Rios
Danny Herrera Rios at Toyota of Downtown L.A.

Danny Herrera Rios | Page 4

Assistant Service Manager

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

Contact Me
3.8
44 Reviews

Dealership Experience

28 yrs, 8 mos

Industry Experience

28 yrs, 8 mos

Languages Spoken

English English

3.8

44 Reviews

Write a Review

44 Reviews of Danny Herrera Rios

April 15, 2021

Dealership Rating
Employee Rating

Horrible they were unprofessional crooks and that’s being nice they sold me a brand new car with scratches but did the inspection in the garage where you wouldn’t notice them they will try to over charge you More

by YOUNGYOBABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Esperanza Romero, Maria Arroyo , Aman Abraham, Michael Briseno, Ricardo Rodriguez

Apr 19, 2021

Toyota of Downtown L.A. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 14, 2021

Dealership Rating
Employee Rating

David Shin, Esther Zhang and Eddie Rosales are a great ambassadors for Toyota. They made buying a Toyota a true pleasure. I would tell everyone to deal with these three when looking for a Toyota. They des More

by JTAKCAMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2021

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

January 08, 2021

Dealership Rating
Employee Rating

5 horas de espera por el mismo deal.Hacen por perdidos 5 horas de espera por el mismo deal. Hacen por perdidos articulos personales, asegurate de sacar todas tus cosas si haces un trade in. Si llamas te More

by JAVLOP24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 22, 2021

Toyota of Downtown L.A. responded

Sus comentarios han sido enviados a nuestro equipo y ahorita estamos investigando este asunto.

December 15, 2020

Dealership Rating
Employee Rating

Quite satisfied with overall visit and service, called in before picking up/ signing everything less than 2 hours to complete. Only drawback no CD players in car. More

by hamoniousmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Esther Zhang

Dec 17, 2020

Toyota of Downtown L.A. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, David Shin - General Sales Manager - dshin@dtlamotors.com

November 15, 2020

Dealership Rating
Employee Rating

The sales department did an excellent job. I would recommend this dealership for purchasing a Toyota. However, the service department is lacking. There was no follow up from service from an email and More

by MOBERJUERG
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Toyota of Downtown L.A. responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 12, 2020

Dealership Rating
Employee Rating

Had some issues with my prius and Danny took care of everything professional, corteous and fast service. He told me the car will be ready the next day but instead he called me later that day that the ca More

by PNOIZE24
Recommend Dealer
Yes

Other Employees Tagged: Igor

Jul 13, 2020

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 06, 2020

Dealership Rating
Employee Rating

Outstanding care with Toyota Highlander Hybrid purchase My recent car maintenance and purchase efforts were frustrating. With two cars and one new purchase in mind, I was looking at only a few name brands a More

by 2MIKEANDCAROL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thanks Shawn Hong, Frank Rivas and Danny Herrera Rios

Jun 10, 2020

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David Shin - General Sales Manager - dshin@dtlamotors.com

November 22, 2019

Dealership Rating
Employee Rating

Toyota of Downtown LA is an awesome delarship I’ve had bad experiences with car dealerships and they are always get you to spend more but Toyota of Dtwn LA was very straight forward and will help More

by ANNALOU.VALERIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norma Juarez, Aurelio Lopez, Frank and Marcel

Nov 24, 2019

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

July 25, 2019

Dealership Rating
Employee Rating

Awesome new facility and great customer service This dealership has been my favorite for a long time. I am from Las Vegas and when my car needs service and I am in California I prefer to take it to More

by Frank Anthony Soto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Briseno, Lenin Calero

Jul 25, 2019

Toyota of Downtown L.A. responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Chris Cokonis - Service Manager

May 01, 2019

Dealership Rating
Employee Rating

Great customer service Salesman Ray Lewis was very helpful. I made an inquiry online and he responded quick. He was attentive and knew a lot about the truck I wanted. He wa More

by rivas_01nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Lewis, Oscar Vega Ramirez

May 01, 2019

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, David Shin - General Sales Manager

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