Danny Morris
Danny Morris at Bill Utter Ford

Danny Morris | Page 40

Service Drive Manager

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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5.0
495 Reviews
5.0

495 Reviews

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495 Reviews of Danny Morris

June 10, 2019

Dealership Rating
Employee Rating

Lost business for ever I was lied to. Told repairs were needed that were not, and prices quoted were nothing more than highway robbery. We’ve been Bill Utter customers for o More

by CCRAWFORD0122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 10, 2019

Bill Utter Ford responded

Hello. We are so sorry you had this experience and definitely value your business. Our Service Director, Perry Eggleston, has been made aware of this issue and will be be reaching out to you. Should you miss his call, please feel free to call Perry on his direct line at 940-321-7442. Again, our sincere apologies.

June 06, 2019

Dealership Rating
Employee Rating

Recall Mr Danny Morris did a great job and was fast, Thank you Danny I am going to make appointment for a front end linement Jim Nallin More

by James Nallin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

June 05, 2019

Dealership Rating
Employee Rating

Bill Utter Tops in My Book I have been going to Bill Utter for years not only to purchase my vehicles but to service them. I trust them to give it to me straight when I need s More

by Martin D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 25, 2019

Dealership Rating
Employee Rating

Worthless overpriced, not helpful Cassandra? Was my service agent, worthless, didn’t / couldn’t answer any questions. I WAS IN FOR A RECALL ITEM, LEFT WITH A $400 bill. Asked for defec More

by flyer3535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dave Ahrens, Eddie Church, Perry Eggelston , Greg Hall, Dillon Love, Regina McGinn, Don Swift, John Witt

May 25, 2019

Bill Utter Ford responded

Hello. We are so sorry to hear you had this type of experience. Our Service Director, Perry Eggleston, has been made aware of this situation and will be reaching out to you to gain additional information . Should you miss his call, his direct line is 940-321-7442.

May 24, 2019

Dealership Rating

Oil change We made an appointment for 10:30 am and the truck did not even go in for device until 11:30 am. What’s the point of making an appointment? More

by JPOINTS42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2019

Bill Utter Ford responded

Hello. We are sorry you had a longer than normal wait time. We will definitely check into this. Please reach out to our Service Director, Perry Eggleston, before your next visit so he can ensure this doesn’t happen again. Perry’s direct line is 940-321-7442. Again, our apologies and thank you for your business.

May 21, 2019

Dealership Rating
Employee Rating

20,000 mile service All excellent and timely. Everyone from sales to management to service make this a most enjoyable experience. I will not shop anywhere else for a Fo More

by RSUDDERTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doyle Chaffin, Eddie Church , Carl Anderson

May 16, 2019

Dealership Rating
Employee Rating

Dependable Service! I have used Bill Utter Ford for years, and appreciate their attention to detail and their professional Service Dept. staff! I have primarily used Dann More

by JAYNE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Hall

May 03, 2019

Dealership Rating
Employee Rating

Brakes for F350 Professional, knowledgeable, courteous. Prompt and accurate on time and schedule of repair. Competitive on price for services. Good advice on what More

by DONALDDECKARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Do not remember his name however the service person that did the repairs was very knowledgeable and courteous.

April 23, 2019

Dealership Rating
Employee Rating

Recall Transmission Recall on Transmission software. Problem was in Truck when Brand New only took Ford Eight Years to fiqure out what was wrong with 2011 F150 Platium. More

by CALLHARVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 29, 2019

Dealership Rating
Employee Rating

easy trouble free experience. Danny and all of the service people were helpful, professional, and great to work with and my expectations were fully met at every turn. They were pro More

by CVNAUCTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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