Danny Patel | Page 11

John is the one to talk to! I had a bad experience at the dealership but John took the time to call me and try to understand why things went wrong. He is a great choice for Honda I had a bad experience at the dealership but John took the time to call me and try to understand why things went wrong. He is a great choice for Honda to fix the things going forward that have not been good within the dealership. More

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Stay away from this place Worst place to buy a car stay away at least the Honda pilot and returned a Honda pilot on lease was told they would have to pay disposition fee but I Worst place to buy a car stay away at least the Honda pilot and returned a Honda pilot on lease was told they would have to pay disposition fee but I did get along with other fees he never called me back. I've called numerous times talk to a manager he said he would get the salesperson call me back he never did I called another manager left messages no one's ever got back to me stay away from this place once they sell you a car they don't want anything to do with you worst place to buy a car More

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“ Hooked on Honda Universe “ I looked at a vehicle on line at Honda Universe in Lakewood, NJ. Kaitlyn Kretzmer, the internet sales rep was knowledgeable and easy to talk to and sh I looked at a vehicle on line at Honda Universe in Lakewood, NJ. Kaitlyn Kretzmer, the internet sales rep was knowledgeable and easy to talk to and she asked me to come in and take a test drive. I went into Honda with less than perfect credit and did not expect to be leaving with a vehicle. The sales manager Nick Salerno told me not to worry, his team would do everything they could to get me approved. He spoke the truth. Nick was so nice and kept checking on the progress of my deal. My salesman Danny Patel was great. He was attentive and made me feel like I was the only customer there. He made me comfortable during the entire process. Cynthia Cubero , the finance manager is the best. She went out of her way to get me the best deal possible. I signed the loan papers and thought everything was done and she called me the next day and said she had found a better deal. You don’t find that kind of dedication everywhere. Every person that I came in contact with at Honda Universe in Lakewood was professional, knowledgeable and most of all kind. They are just absolutely a great bunch of people. When it is time for me to purchase another car I wouldn’t go anywhere else. More

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I got exactly what I was looking for! I visited Honda Universe after work and was immediately greeted by Danny who was more than happy to show me the selection of 2017 Honda Civics. Danny I visited Honda Universe after work and was immediately greeted by Danny who was more than happy to show me the selection of 2017 Honda Civics. Danny made the entire process of trading in and purchasing a new car so easy and comfortable. I love driving my new car, and I especially love the price that I paid for it! Thank you Honda Universe :) More

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Terrible place Jasmin Leming / Aimee Herbert made an offer via email to me and promised me a 'too good to be true' ad n promised a remote start. They just want foot Jasmin Leming / Aimee Herbert made an offer via email to me and promised me a 'too good to be true' ad n promised a remote start. They just want foot traffic to come in. But when u get there u will not get the ad they promised. I had a competitor offer and wanted to see if Honda universe could beat it. They said they could and invited me to come in. I took personal time off work and traveled over an hour to this dealership.'met w Kyle. He seemed to be too smart and intelligent to be working at this sleazy place.'he was smug and laughed at me as I became upset that my competitors ad was not legitimate. His manager came over to tell me that a competitors ad was false. It wasn't. The competitor honored my ad and I sitting in my beautiful new Honda CRV that I bought from their competior. Kyle smugly said , oh yes, customers are so apt to write bad reviews so freely... By the way, buddy, I have a glowing review to the salesman with 5 stars that dealt w me at a South Jersey dealership :) More

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Just Ok! Ok price. but the promised car was not in stock. When I asked about a loaner for the time frame until promised vehicle was delivered I was greeted w Ok price. but the promised car was not in stock. When I asked about a loaner for the time frame until promised vehicle was delivered I was greeted with a crooked smile and a pause from the sales rep who said "NO" "my manager can not approve that" I sould have left then but I purchased because car because I was tired of the shell game my family was getting ansy and I just wanted to get the deal done. I had intentions on purchasing a second vehicle but I think it will be at a different dealership. This short sighted sales rep blinded by this one sales was so focused on getting the most out of me this day did not focus on the fact that I stated I would be purchasing a second vehicle in two weeks. I would have thought a dealership that knew 2 vehicles were a potential that they would have made my overall experience a bit better. I would have offered at least a loaner that day. More

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Great Expierence I had a great experience dealing with both John M. and Danny. They worked together for several weeks to find the right car for me at just the right p I had a great experience dealing with both John M. and Danny. They worked together for several weeks to find the right car for me at just the right price. They even picked me up to get my car from service after dropping it off for the day. I would recommend them to anyone i know to buy a car. More

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I feel out of all the dealerships we visited, Honda Universe was the the only one who strived to make us happy and make sure we drove home in the car we absolutely loved!! Causeway Honda treated us lik Universe was the the only one who strived to make us happy and make sure we drove home in the car we absolutely loved!! Causeway Honda treated us like we were stupid., trying to sell us a van with a bent frame and then after that they tried switching the vehicle we were signing for with a lower end model. At least at Honda Universe I am confident in the purchase and feel they will continue to ensure our happiness with our vehicle! Integrity is an important and rare quality in forging a relationship with a car dealership!!! More

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