Danny Perez
Danny Perez at Hyundai of St Augustine

Danny Perez | Page 17

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.7
218 Reviews
4.7

218 Reviews

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218 Reviews of Danny Perez

June 30, 2024

Dealership Rating
Employee Rating

First they told me that my engine was under warranty then they told me they were gonna charge me $11,000 to replace it so no my service was not appreciated and I had it towed to somewhere else to get it fixe More

by ann37macdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 01, 2024

Hyundai of St Augustine responded

Our sincere apologies that you had a negative experience with our team. We appreciate you bringing this to our attention, and while your experience isn't inline with our company culture and overall guest experience, we recognize that we can sometimes miss the market. In the interest of improving daily as an organization, our service director, Joe King, would like to learn more about your experience so he can address your concerns and learn how we can improve as an organization. We would sincerely appreciate more information about your experience and the best way to contact you at joeking@hyundaiofstaugustine.org. We appreciate your patience and understanding and we work harder and smarter everyday to better serve our valued guests such as yourself. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 27, 2024

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The service is always friendly and accommodating. They’ve been very helpful every time I’ve had an issue. More

by CHRIS@MROZEK.INFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 20, 2024

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Everyone was super nice and professional! !! I left my car and picked up the keys from Sales since it was after hours. My car was shiny clean when I picked it up! Definitely recommend this More

by suzanne.hermann01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Frickenstein

Jun 22, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 18, 2024

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Employee Rating

I would say that my first issue is that it takes so long to get an appointment and I realized before I left I should've made an appointment so I don't get in that situation again. I feel like the way it is More

by venessamaxwell22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2024

Hyundai of St Augustine responded

Thank you for the candid and 4 star rating. We will continue to work harder and smarter everyday to improve the availability of appointments for our valued guests such as yourself. We sincerely appreciate your loyalty Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 16, 2024

Dealership Rating
Employee Rating

Very positive experience from start to finish! ! Expedient service, incredibly clean and everyone is friendly More

by 9esperanzak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tunde O'Connor, John Stephens

Jun 17, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 15, 2024

Dealership Rating
Employee Rating

Every visit has not been a good experience . We set appointments and then we’re told they don’t have the part or can’t get it ! More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 17, 2024

Hyundai of St Augustine responded

I am sorry to hear you had a negative experience with our team as that is not in line with our goal of providing exceptional service. I appreciate you bringing this to my attention and our service and parts director, Joe King, would like to learn more about your experience so he can improve our guest experience. He can reached directly at joeking@hyundaiofstaugustine.org. We appreciate opportunity to address your concerns and thank you for your understanding as we grow daily as an organization. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 15, 2024

Dealership Rating
Employee Rating

The team here was great from the initial call to set up the service appointment to the way Danny handled the service for me. We will start bringing all three of our Hyundais here going forward. More

by bluescooter420@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 12, 2024

Dealership Rating
Employee Rating

New and very modern facility conveniently located off of I-95. Saves me 20 minutes from Jacksonville. More

by idamanjax75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sylvester Moore , Madison Frickenstein

Jun 12, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 11, 2024

Dealership Rating
Employee Rating

Awesome service. Danny cares about his clients and makes sure they have everything they need. Took the time to look at my fire and saw that I had free oils and filter More

by hab28sa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Danny, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 07, 2024

Dealership Rating
Employee Rating

I've been working with Hyundai of St. Augustine since 2017. In this time, we have bought or leased 6 vehicles. In addition, we have sent many friends and family to the dealership for the More

by Lafiteau
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 08, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine over the years. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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