Danny Perez | Page 6

Went into have a sticker put on for a recall that they had done when we went for a oil change.They were out of the sticker so we had to go back.I feel that we should of been taken right away since it was had done when we went for a oil change.They were out of the sticker so we had to go back.I feel that we should of been taken right away since it was there mistake for not having the sticker.Its a shame we had to wait a long time before something was done. More

by ERICINORL Verified Customer Verified Customer

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Competent, knowledgeable, and professional. Suggests potential alternative approaches to recommended servicing. Love the new location, and layout of the service areas. Suggests potential alternative approaches to recommended servicing. Love the new location, and layout of the service areas. More

by congoharry Verified Customer Verified Customer

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I don’t believe if you come in for an oil change and tire rotation and have an appointment it should take two hours to get out of the building rotation and have an appointment it should take two hours to get out of the building More

by sailone33328 Verified Customer Verified Customer

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The Hyundai of St Augustine service center is great. The team is great, the amenities while you wait are fantastic, and they clearly communicate with you every step of the way. Thank you! The team is great, the amenities while you wait are fantastic, and they clearly communicate with you every step of the way. Thank you! More

by bleys37 Verified Customer Verified Customer

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Dan Torres is awesome. He is always on top things. His guidance in dealing with IWS saved me a nice amount of money. I was able to use to offset much needed other repairs t He is always on top things. His guidance in dealing with IWS saved me a nice amount of money. I was able to use to offset much needed other repairs to my car. Thanks Dan, More

by ARIES369 Verified Customer Verified Customer

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Excellent attention, excellent service, excellent team. I will do the services and checkups with you without a doubt the best dealer I will do the services and checkups with you without a doubt the best dealer More

by josenicolastorres Verified Customer Verified Customer

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Professional staff. Service was completed ahead of schedule and the technician that worked on vehicle diagnosed with accuracy an intermittent issue that was consistentl Service was completed ahead of schedule and the technician that worked on vehicle diagnosed with accuracy an intermittent issue that was consistently overlooked at other dealers. More

by G22185 Verified Customer Verified Customer

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This is a beautiful facility. However Waiting close to two hours for a oil change and a car wash seems to be a little long in my opinion. The all around inspection may take a litt However Waiting close to two hours for a oil change and a car wash seems to be a little long in my opinion. The all around inspection may take a little longer, but it is not detailed as to what the inspection consist of. So I have no way of adding value to the service. I am not sure I will continue to have my car serviced at your new location. I can have a oil change done within 5 minutes of my residence. For a reasonable price. And I have other vehicles that service is performed on, like oil changes. And I don't wait two hours. Maybe you could offer a service guarantee that would state , oil change and basic filter changes. Completed within a certain time period like 45 minutes to 1 hour. If not completed within the time guarantee the customer only pays 1/2 of the original charges. I am sure you could come up with something that would compensate the customer for waiting in your waiting room for simple procedures like oil changes.After all if customers stop visiting your beautiful showroom. Your chances of ever selling them a new car drops significantly. Thanks for the opportunity to express myself. Joe Quinn. More

by jbrjoe Verified Customer Verified Customer

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Hyundai of St Augustine is a great dealership. Justin and all of the Service Team are true professionals. I've bought 2 Sonatas from them and all the service was done at this location! Justin and all of the Service Team are true professionals. I've bought 2 Sonatas from them and all the service was done at this location! More

by pdgrasso65 Verified Customer Verified Customer

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Always appreciate the visit to Hyundai St. Augustine. Danny has been my tech for years and always does an exceptional job (total professional!). Dealership is new and just beautiful. Great wai Augustine. Danny has been my tech for years and always does an exceptional job (total professional!). Dealership is new and just beautiful. Great waiting area with snacks, coffee and cold drinks. Always an awesome visit! More

by VINCEFATTIZZI Verified Customer Verified Customer

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