Danny Saenz

Definitely recommend Jessica! I will be recommending everyone I know who’s looking to purchase a new vehicle with her. We came across Jessica, from the starters when I met h I will be recommending everyone I know who’s looking to purchase a new vehicle with her. We came across Jessica, from the starters when I met her I already knew she’s the one I want to buy a car from her energy is just amazing! Over the phone I told her exactly which one we were looking for or something similar. We got there she welcomed us with her beautiful smile! From the start we felt appreciated she had the car ready for us when we got there, we got to test drive it she mentioned to us how her family also owns a Chevrolet vehicle which made it 10x better knowing we were making the right choice purchasing this vehicle. She showed us everything the car can do she showed us including the best features and what makes it different from other Chevrolet vehicles. She made everything with ease never did we felt pressure and she always reassured us what was happening next. She made the process easy! We also met Josh H. Sales manager including finance Henry and Danny who were also very helpful during this entire process! This was my husband’s first time car purchase and everything felt right having Jessica on our side. She made us feel very special and just so extremely happy and blessed. Thank you Jessica for everything you did for us for working with us and making us feel special. You were truly God sent. You were so sweet! Energetic and very informative when it came to the car! Car shopping with you was extremely so much fun and joy! I truly loved sharing laughs with you! Definitely will recommend you to friends, family, everyone!!! We got to walk out with our 2024 Trax car perfect for our family all thanks to Jessica❤️ More

Report | Print

Real customer service and clean dealership good invitatory everyone helpful Jennifer is top of the line nice and patient thanks invitatory everyone helpful Jennifer is top of the line nice and patient thanks More

by BBADCHARLIE Verified Customer Verified Customer

Report | Print

I was greeted with a warm smile and taken care of by the greatest in salesperson as far as I’m concerned. I drove off the lot with my new suv and I love it. greatest in salesperson as far as I’m concerned. I drove off the lot with my new suv and I love it. More

Report | Print

Mac Haik Chevrolet Houston delivered one of the worst car-buying experiences I’ve ever had. From start to finish, the process was full of misinformation, paperwork errors, and a complete lack of professi car-buying experiences I’ve ever had. From start to finish, the process was full of misinformation, paperwork errors, and a complete lack of professionalism. Alex, the salesperson, misinformed me about key vehicle features and rushed me through the process without answering my questions clearly. The buyer’s order was incorrect, and the emissions were never completed, which has caused ongoing registration issues—I still haven’t received my permanent tags. Daniel, the finance manager, was dismissive and pushed paperwork through without proper explanation. Gia, the clerk, mishandled documents, creating more delays. I tried escalating my concerns to Wayne, the sales manager, but he failed to resolve any of the issues and showed no sense of urgency or accountability. On top of that, I later discovered the vehicle lacked features I was told it had, and no one took responsibility for the miscommunication. I was left feeling ignored, misled, and completely unsupported after the sale. This dealership is unprofessional, disorganized, and lacks basic customer care. I would not recommend Mac Haik Chevrolet to anyone—avoid this place if you want a smooth, honest, and respectful car-buying experience. More

Report | Print

Jessica was very personable while helping us purchase our new car. Most sales people are just very straight to the point and don’t make the time to really get to know you and your story, Jessica did the oppo new car. Most sales people are just very straight to the point and don’t make the time to really get to know you and your story, Jessica did the opposite. She was absolutely interested in learning about our family story and about us, more than just customers. I will definitely recommend Jessica and Mac Haik Chevrolet to anyone that is looking for a vehicle! Thank you :) More

Report | Print

Jessica was friendly and knowledgable. She answered all of our questions and made the whole car buying experience pleasant. She is an asset to the Mac Haik family. She answered all of our questions and made the whole car buying experience pleasant. She is an asset to the Mac Haik family. More

Report | Print

DELROY WAS EXCEPTIONAL! !! HE WENT ABOVE AND BEYOND, JUST TO MAKE OUR WISHES COME TRUE AND WAS SUCH A NICE, GENUINE PERSON. I WOULD HIGHLY RECOMMEND HIM TO ANYONE. !! HE WENT ABOVE AND BEYOND, JUST TO MAKE OUR WISHES COME TRUE AND WAS SUCH A NICE, GENUINE PERSON. I WOULD HIGHLY RECOMMEND HIM TO ANYONE. More

Report | Print

The service was great, everything was efficient and easy. I would recommend Mac Haik to anyone looking for a vehicle. I would recommend Mac Haik to anyone looking for a vehicle. More

Report | Print

When i first went there i was really just looking. At first i didn’t like anything delroys words “ if u look long enough u will see something u like “ then we was a volkwagen i fell in love with so i At first i didn’t like anything delroys words “ if u look long enough u will see something u like “ then we was a volkwagen i fell in love with so i told him i would be back Friday i come and its sold i was so upset and then he didnt want me to go so he says lets drive around n see oke so i agreed and can i tell u when he said what he said he meant it i found my acura i was so happy it had all the features i wanted i fell in love instantly!!!! I love the way he helped me i love his service he gave me!! Would definitely buy another car from him later on in the line honestly if there was more stars to give I WOULD thank you to the whole team who helped us thank yall for ever Yall did for us ❤️‍🔥 More

Report | Print

I love my truck and Jessica was awesome… She helped us out so much and took her time explaining every question I had so I could understand… overall great experience and will buy again just based off custo out so much and took her time explaining every question I had so I could understand… overall great experience and will buy again just based off customer service….. nice work thank you Jessica!!!! More

Report | Print