Stephany Meza

Bait and switch. I first visited on a Friday and the sales rep was nowhere to be found. I followed up, and on Saturday we spoke by phone — the rep confirmed the best I first visited on a Friday and the sales rep was nowhere to be found. I followed up, and on Saturday we spoke by phone — the rep confirmed the best price they could do, said he had checked with his manager, and we agreed on the deal. I said let's do it and we set a confirmed appointment for Monday at a specific time to close. I showed up on time for that appointment. The rep briefly acknowledged me between other customers, handed me off to their Driveo division in the same building, and disappeared. That was the last I saw of him. Driveo wouldn't honor the number the Mac Haik rep had confirmed with his manager and committed to over the phone. After the frustrating experience I had with Driveo, I tried repeatedly to reach the rep — called multiple times, sent texts. Completely ghosted. The person who made the commitment, confirmed it with management, and set the appointment was unreachable the moment it was time to back it up. They also refused to put anything in writing while having no problem asking me upfront to show written offers from competing dealers. When I showed them an offer from another dealership, they dismissed it as "not a real offer." That dealer honored their commitment at full price the same day. Two visits, a confirmed appointment, confirmed price, confirmed with manager, showed up on time — and the rep had 60 seconds for me before moving on. Complete waste of time. If a dealer won't commit in writing and their rep vanishes when it's time to deliver, that tells you everything. More

Report | Print

Dealer did not disclose that there was only one set of keys until after paperwork was signed. A 2021 Corvette should have 2 sets. I would’ve given 5 stars otherwise. keys until after paperwork was signed. A 2021 Corvette should have 2 sets. I would’ve given 5 stars otherwise. More

by ALARMTECH2012 Verified Customer Verified Customer

Report | Print

This was our second time dealing with you. Both times to our satisfaction. Very well done. Would recommend you to others. Thank you. Both times to our satisfaction. Very well done. Would recommend you to others. Thank you. More

by BETTYSOTO1122 Verified Customer Verified Customer

Report | Print

Friendly, helpful and efficient. Would recommend the dealership to anyone looking for a used car. Would recommend the dealership to anyone looking for a used car. More

by JWELLISON48 Verified Customer Verified Customer

Report | Print

I like that Stephany worked hard to meet our needs and budget. This was the easiest car purchase I ever made. Oscar was awesome as well, explained everything clearly. I was done in no time, no drama! budget. This was the easiest car purchase I ever made. Oscar was awesome as well, explained everything clearly. I was done in no time, no drama! More

by Eunice G. Verified Customer Verified Customer

Report | Print

I was greeted with a warm smile and taken care of by the greatest in salesperson as far as I’m concerned. I drove off the lot with my new suv and I love it. greatest in salesperson as far as I’m concerned. I drove off the lot with my new suv and I love it. More

Report | Print

Very professional and makes buying a new car effortless and pain free. Stephanie is wonderful and pain free. Stephanie is wonderful More

by COURTNEY.HOPSON Verified Customer Verified Customer

Report | Print

Really appreciate the time and attention provided by the service dept, my service rep Brad, and my amazing Sales Agent Stephanie Meza. As I encountered mechanical issues with my vehicle, starting with my sa service dept, my service rep Brad, and my amazing Sales Agent Stephanie Meza. As I encountered mechanical issues with my vehicle, starting with my sales rep, Stephanie had towing dispatched sent to pick my car up and as it was serviced, Brad kept me abreast of the progress repair. Top notch dealer with super star employees that go above and beyond. Thank you Stephanie and Brad. I truly appreciate you both in helping me get my "Pearly" back. 💕 More

Report | Print

Stephanie worked diligently to get me a vehicle to fit my needs. I look forward to continued business. needs. I look forward to continued business. More

by BOSSVISIONS2017 Verified Customer Verified Customer

Report | Print

Friendly informative and willing to help answered questions reasonably with experience energetic and curtesy smile questions reasonably with experience energetic and curtesy smile More

by KOFIKUTI Verified Customer Verified Customer

Report | Print