Danny Solozano | Page 4

Worst customer service ever! ! I had an appointment for an oil change and tire rotation with Danny at 1 ge said it would be ready by 2:15 I get there and it hadn’t even been servi ! I had an appointment for an oil change and tire rotation with Danny at 1 ge said it would be ready by 2:15 I get there and it hadn’t even been serviced!! No phone call letting me know they weee backed up!! That was just a slap in my face!! I drive out there expecting service and got nothing except here are your keys sorry! They wanted to give me a car which would not have helped as I worked the next day and didn’t have the time nor did I want to have to drive all the way back there again! It was just a complete waste of my time! Don’t recommend Danny or anyone for that matter this was just unacceptable!! 5 stars what a joke and infiniti is supposed to be upscale??? Not the case!!! More

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Infiniti of the Palm Beaches is an excellent company. I have purchased 4 automobiles from this dealership. I have purchased 4 automobiles from this dealership. More

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Danny and the service staff are the absolute best. They go above and beyond every single visit to their service department. I am so thankful for them and I highly recommend them for any of your servic They go above and beyond every single visit to their service department. I am so thankful for them and I highly recommend them for any of your service needs! More

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Great experience came in for an oil change and tire rotation took less than an hour and I was driving out. Fast and great service writer Danny Solorzano would definitely recommend you see him for your rotation took less than an hour and I was driving out. Fast and great service writer Danny Solorzano would definitely recommend you see him for your infinity service needs!! More

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Danny Solozano is far and beyond anyone I've ever worked with at a car dealership or service EVER. To say he goes above and beyond to make sure his clients are taken care of, respected, and get the level of with at a car dealership or service EVER. To say he goes above and beyond to make sure his clients are taken care of, respected, and get the level of service and hospitality they deserve is an understatement. He's the first person in the car industry I've met that is truly trustworthy, kind and has the utmost integrity. From making sure my car only gets the service it needs and not trying to pack on services like a lot of places do, to making sure I get the best rate possible and that my car is always safe to drive. They had to keep my car overnight on one occasion and he made sure I received a beautiful courtesy vehicle. Also after suspecting rodents may be hanging out inside my hood, he personally looked up a spray to help the situation and send it to me so my wires won't get chewed. He's communicative, professional and deserves more than 10 stars if I could. Infiniti is incredibly blessed to have him on their team. Having him help with all of the service I need for my car makes me want to own an Infiniti and continue buying them throughout my life. More

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Amazing service from everyone there, specifically from Danny in the service department. Great help. Thank you!!!! Danny in the service department. Great help. Thank you!!!! More

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When Schumacher says " come join the family " they truly mean it. This dealership promotes a warm, welcoming environment where you really do feel like family. Danny Solorzano has always treated me like a fr mean it. This dealership promotes a warm, welcoming environment where you really do feel like family. Danny Solorzano has always treated me like a friend and I can trust him when it comes to servicing my vehicle. He is fair, honest and very knowledgeable. I know that my vehicle will be well taken care of and at a fair price. He has never tried to sell me something that I don't need and his advice is very much appreciated. Thank you Danny for treating me like one of the family! More

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Danny is a great service consultant. I feel comfortable with my car in his hands and appreciate his customer service. Very hard to find these days. I feel comfortable with my car in his hands and appreciate his customer service. Very hard to find these days. More

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Danny Solozano is a truly a uniquely talented service representative at Infiniti of the Palm Beaches. On every scheduled service I have had over many years, including most recently, he has always provi representative at Infiniti of the Palm Beaches. On every scheduled service I have had over many years, including most recently, he has always provided beyond exceptional service, including very detailed explanations of every service recommendation per appointment. He has a natural ability to understand and take the perspective of his customers, answering all related questions presented regarding the service appointment in a warm and intelligent manner. His communication skills are excellent and he shares service related information in kind, caring, sincere, and extremely thoughtful manner putting you at ease and creates a pleasant ambiance. He is such an asset to Infiniti of the Palm Beaches, and he is truly irreplacable. Caroline J. C. More

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I recently brought my Infiniti and have never experienced the level of service as I did with Danny! All of my questions were answered promptly, he made me a priority, solved all of my problems and even help the level of service as I did with Danny! All of my questions were answered promptly, he made me a priority, solved all of my problems and even helped with advice on another car I recently purchased somewhere else. Great guy and very professional, 5 starts for Danny! More

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