Danny Wright

Fast service for recalls. They offer shuttle rides nearby. The waiting area has water and coffee, a tv and chairs with desk if you need to work while you wait. Very profession They offer shuttle rides nearby. The waiting area has water and coffee, a tv and chairs with desk if you need to work while you wait. Very professional. Spoke as soon as I got out of my vehicle. Definitely will take my Kia here for all future service needs. More

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The BEST service and customer service I’ve ever experienced and because of this, I will only buy my next Kia from them. Wish I had bought the car I have now from them!!!! experienced and because of this, I will only buy my next Kia from them. Wish I had bought the car I have now from them!!!! More

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Thank you Kia! ! One of the best decisions I made was with Kia!!! Thank you ! One of the best decisions I made was with Kia!!! Thank you More

by ruth.martinez108 Verified Customer Verified Customer

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Greg was great! He kept me informed about the service throughout the process. Everyone I came in contact with was very professional and courteous. Sometimes I feel a He kept me informed about the service throughout the process. Everyone I came in contact with was very professional and courteous. Sometimes I feel a little awkward in service departments because I feel like I don't belong there, but I was greeted quickly and made to feel welcome every time I walked in. The service I needed was done in just a little over an hour just as Greg had estimated, and I was informed of the cost before anything was done. I also bought my car from this dealership, and I have been pleased with every aspect from purchase to service. More

by pugmom0924 Verified Customer Verified Customer

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Danny and the dealership always put the customer first. They’re quick even when I don’t have an appointment. They’re quick even when I don’t have an appointment. More

by Stoptheif1 Verified Customer Verified Customer

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Excellent customer service and prompt service. The service reps are quick to check you in and give you an estimate for any repairs or service that is needed. They work with by explaining the ser The service reps are quick to check you in and give you an estimate for any repairs or service that is needed. They work with by explaining the service or the repair and try to save you money by prioritizing repairs for you. More

by joselopezkw Verified Customer Verified Customer

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Everyone was super nice and very attentive to all your needs. Got the service done fast as well! needs. Got the service done fast as well! More

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Great service, and everyone here are nice! Will come back to do more services in the future! Will come back to do more services in the future! More

by dan1el023 Verified Customer Verified Customer

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Wow! Just wanted to share my great experience with SHOTTENKIARK KIA. Had a check engine light come on in my 2023 Kia Carnival, took it in and the comput Just wanted to share my great experience with SHOTTENKIARK KIA. Had a check engine light come on in my 2023 Kia Carnival, took it in and the computer code it showed an evaporation leak code, so they checked the gas cap, where most of the time it’s 99% the issue. A week after the engine light came on again, so I brought it back in and they ran a pressure test and some other tests and everything was working fine - they couldn’t find the root cause. They contacted an USA KIA engineer to share the issue and see if there’s been anything similar in the US with this car. The engineer asked to do 3 other tests but all of them checked out fine. I truly appreciate the honesty of Fort Bend Kia (SHOTTENKIARK). Thank you as always for the amazing service. A special thanks to Danny, the service manager, and Enrique, the GM, for doing a great job to take this matter seriously and trying to resolve this as quick as possible. This is what every dealership should be doing with the with their customers - SHOTTENKIARK goes the extra mile!! More

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I bought my vehicle from them. They are professional, patient, helpful and provide the needed information. Service department has amazing personnel that provide assistance for vehi They are professional, patient, helpful and provide the needed information. Service department has amazing personnel that provide assistance for vehicle maintenance. I highly recommend Shottenkirk Fort Bend Kia. More

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