Darin Fazenbaker

Super customer service. Treated us like family. Willing to go the extra mile without fail. Treated us like family. Willing to go the extra mile without fail. More

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I enjoyed working with the personnel at Hagerstown Honda. All of whom I dealt with were helpful, friendly, and professional. The facility is clean and comfortable for both the staff and the customers. The de All of whom I dealt with were helpful, friendly, and professional. The facility is clean and comfortable for both the staff and the customers. The dealership has my complete acceptance. I am most impressed with working with Paul Shockley. He really knows his stuff, he kept me informed with the entire buying process. You are fortunate to have such a dedicated and honest employee. He is certainly deserving of positions with more responsibility. More

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Salesperson John Williams and the staff at Hagerstown Honda made our recent car buying experience a wonderful one. John graciously took the time to explain and show us how to use all of the technology on Honda made our recent car buying experience a wonderful one. John graciously took the time to explain and show us how to use all of the technology on our 2024 Honda CR-V. This is the 5th vehicle we have purchased from Hagerstown Honda over the past 20+ years. I would highly recommend Hagerstown Honda to anyone looking for a new or used car! More

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I love my 2023 CR-V Hybrid! It was definitely worth the wait! John Williams is an amazing salesman too! Thank you Hagerstown Honda! It was definitely worth the wait! John Williams is an amazing salesman too! Thank you Hagerstown Honda! More

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I really wasn’t looking forward to buying a car but they made it very easy and I love my new car. Everyone there was so nice. I’ll definitely be back. made it very easy and I love my new car. Everyone there was so nice. I’ll definitely be back. More

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Paul Shockey is amazing. Was very knowledgeable about the vehicle I was looking to purchase. He is always there to help me, even after my purchase. Everyone at the dealership Was very knowledgeable about the vehicle I was looking to purchase. He is always there to help me, even after my purchase. Everyone at the dealership was very pleasant to work with. More

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We were pleased with the service in purchasing our new truck. Many questions on details of the new features were clearly explained by Paul Shockey. The extra service to attach the running boards was qui truck. Many questions on details of the new features were clearly explained by Paul Shockey. The extra service to attach the running boards was quick and efficient. The warranty information needed better explanations and more specific paperwork explaining the details. More

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The salesman made sure that I got a good deal and found a vehicle that I wanted at another dealership and had it brought to the hagerstown location for me. vehicle that I wanted at another dealership and had it brought to the hagerstown location for me. More

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Another great experience buying from Paul! Helpful, worked with us and made it very smooth for us! Helpful, worked with us and made it very smooth for us! More

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Paul, Chad and Daren were outstanding. Definitely worth the trip from Virginia. Experience with CMA in Winchester was horrible. Walked out after they changed the monthly payment after I Definitely worth the trip from Virginia. Experience with CMA in Winchester was horrible. Walked out after they changed the monthly payment after I had put the deposit down. Will never go back. Miller was much better. More

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