Ian Smith

John was extremely knowledgeable of the Honda products. He explained the safety and comfort features of the Accord Hybrid very well. It was a low pressure buying experience that was much appreciated. I He explained the safety and comfort features of the Accord Hybrid very well. It was a low pressure buying experience that was much appreciated. I would recommend John Williams and Hagerstown Honda. More

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I've been going here for over 20 years, they're always the best. I always recommend this dealership to others. the best. I always recommend this dealership to others. More

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The team of Ian, Ryan and Rodney made the experience wonderfully entertaining and enjoyable. They are truly gems and represent Hagerstown Honda in a manner that should make the dealer and Honda proud. wonderfully entertaining and enjoyable. They are truly gems and represent Hagerstown Honda in a manner that should make the dealer and Honda proud. More

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Great dealership awesome customer service. Paul was fantastic will recommend to others to come there Paul was fantastic will recommend to others to come there More

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Salesperson John Williams and the staff at Hagerstown Honda made our recent car buying experience a wonderful one. John graciously took the time to explain and show us how to use all of the technology on Honda made our recent car buying experience a wonderful one. John graciously took the time to explain and show us how to use all of the technology on our 2024 Honda CR-V. This is the 5th vehicle we have purchased from Hagerstown Honda over the past 20+ years. I would highly recommend Hagerstown Honda to anyone looking for a new or used car! More

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My salesman was Ryan and he was the best! Never met a salesman with the knowledge and details of a vehicle! Very professional and very compassionate and genuinely cared! Never met a salesman with the knowledge and details of a vehicle! Very professional and very compassionate and genuinely cared! More

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Paul was great! Very helpful in finding us our perfect vehicle and patient with our decision making. Very friendly and helped us get on the road as fast as possible! Very helpful in finding us our perfect vehicle and patient with our decision making. Very friendly and helped us get on the road as fast as possible! We love the customer service at Hagerstown Honda. More

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I would not recommend this dealership to anyone. Enquired about 2023 Honda pilot added 3500 markup, where other dealers are offer them at MSRP and Honda civic they wanted 7500 above MSRP. I would re Enquired about 2023 Honda pilot added 3500 markup, where other dealers are offer them at MSRP and Honda civic they wanted 7500 above MSRP. I would remember the markup would never take my business to this dealership. More

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Was nice that car I wanted was instock and not pressured when I walked onto the lot. Gave me time to look and pick what I wanted. John gave great detail on car I bought. when I walked onto the lot. Gave me time to look and pick what I wanted. John gave great detail on car I bought. More

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We were pleased with the service in purchasing our new truck. Many questions on details of the new features were clearly explained by Paul Shockey. The extra service to attach the running boards was qui truck. Many questions on details of the new features were clearly explained by Paul Shockey. The extra service to attach the running boards was quick and efficient. The warranty information needed better explanations and more specific paperwork explaining the details. More

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