Buying a new car is usually a dreaded task. I hate haggling and have always found a “mistake” in the numbers that of course benefits the dealership. But my experience with Hagerstown Honda turned out to be honest and a very quick and orderly process especially during the paperwork part. This was the first time I had all my numbers in order and ready for a challenge on numbers that were different than what I knew to be correct and wow, was I pleasantly surprised. John Williams was our salesman and he was attentive from start to finish. I will return to this dealership and would definitely recommend it.
My new car search started online and it was Ian Smith’s quick response to all questions and his fair quote that brought me to Hagerstown. One small hiccup that was worked through and I left with a smile and excited about my new Honda adventure ahead. Highly recommend dealership!
Our salesman, Micah Youngbar, once again gave us impressive and responsive customer service. (We are repeat customers). He came in twice on his days off to make sure that we were happy and taken care of. I have yet to visit a friendlier and more responsive dealership than Hagerstown Honda and I visited or contacted four area Honda dealers before purchasing our new 2018 Honda CRV LX. Ian Smith was also responsive with all of my internet inquiries before my on-site visit to the dealership.
Could not be happier. Randy was friendly and knowledgeable and great to deal with. This is my 4th Accord and the 3rd from Hagerstown Honda. I got what I was looking for and then some. Thanks to Randy and Ian.
I hate spending the $ on a new car but Hagerstown Honda made it a very pleasant experience! All staff was extremely helpful and knowledgeable and took the time to explain everything in great detail.
I highly recommend Hagerstown Honda!