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Darin Patterson
Darin Patterson at Gettel Hyundai of Lakewood

Darin Patterson

Assistant Service Manager

Gettel Hyundai of Lakewood

5921 East State Road 64
Bradenton, FL 34208

4.2
15 Reviews
4.2

15 Reviews

Write a Review

15 Reviews of Darin Patterson

August 08, 2023

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My experience buying vehicles and having them serviced has always been fantastic. I have only ever dealt with friendly and helpful people at Gettel Hyundai. More

by dawnklooster33
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Recommend Dealer
Yes

Other Employees Tagged: Lewis Mention

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Aug 10, 2023

Gettel Hyundai of Lakewood responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Dawn, please let us know. Jay Alexander General Manager

August 06, 2023

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Very welcoming, very polite and respectful to the customer. Listen to the problem and help in the best of their knowledge.. More

by VMAISTRIAUX
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Yes
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July 17, 2023

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Was kind. Listened to my needs. Got us a Uber to go to dr appointment. More

by debbieadler1005
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Recommend Dealer
Yes

Other Employees Tagged: Mark Phillips, Michael Schreffler, Devin O'Brian , Jill George, Lewis Mention, Ray Norris

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Jul 18, 2023

Gettel Hyundai of Lakewood responded

Thanks for leaving us a review, Debbie! It's great to hear that our team listened to your needs and met your expectations. Jay Alexander General Manager

July 09, 2023

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Did not give me complete report of completed inspection Thought he hurried through, had quit a backup of paper work around him More

by goodlife
Recommend Dealer
No

Other Employees Tagged: Darin Patterson

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Jul 09, 2023

goodlife responded

Did not give me copy of printed inspection report. If any item needed further attention I do not know.

July 06, 2023

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Darin was professional, informative, kind, and respective during my visit. He made getting an oil change easy. More

by lakefish7
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Yes
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Jul 09, 2023

Gettel Hyundai of Lakewood responded

Thanks for sharing about your experience with Darrin here at Gettel Hyundai of Lakewood. We appreciate your business and hope to see you again soon! Jay Alexander General Manager

July 01, 2023

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I brought my car in for a recall and it was quick and easy. Thank you More

by BEVCARNES
Recommend Dealer
Yes

Other Employees Tagged: Darin Patterson

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Jul 04, 2023

Gettel Hyundai of Lakewood responded

Thank you, Bev, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jay Alexander General Manager

June 22, 2023

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Dealership charged me $300 for a. battery and never changed the battery. Super dishonest. Won't do any more business with them. More

by AaronH
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Recommend Dealer
No

Other Employees Tagged: Mark Phillips, Michael Schreffler, Devin O'Brian , Jill George, Lewis Mention, Ray Norris

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Jun 23, 2023

Gettel Hyundai of Lakewood responded

We unfortunately made a mistake during a shift change and apologize for forgetting to replace the battery. We did upon learning of our mistake refund you not only the battery but also the maintenance service we preformed. I would like to discuss this further with you if you still feel this is unresolved. Contact me on my direct line. Jay Alexander General Manager 941-348-1207

May 18, 2023

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Had a recall to take care of. Got me in pretty quickly and the car was done in less than an hour More

by Suzieq5704
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Yes
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May 19, 2023

Gettel Hyundai of Lakewood responded

Suzie, Thanks for sharing your thoughts about your experience with Gettel Hyundai of Lakewood. Darin and our team appreciate your business and hope to see you again soon! Jay Alexander General Manager

May 18, 2023

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Takes 6 weeks to get an oil change appt Came to appt and waited 2 hrs before they even started on my car. Took 5 hrs to get oil change and rear brake pads installed. It's not a doctors office or rocket More

by bas2977
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Recommend Dealer
No
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May 19, 2023

Gettel Hyundai of Lakewood responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jay Alexander General Manager 941-348-1207

May 19, 2023

bas2977 responded

Your dealership failed to deliver good service to anyone that day. You were so overbooked some customers just gave up and left. Most faced the same 2 hour start delays without apology. I was in your lounge from 1030 until 330 and observed the frustrations. The bright spot was the effeciency of Service Writer Darren and the young lady lounge hostess who did her best at hospitality under adverse circumstances. Love the product, but the service is terrible!

May 17, 2023

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They took care of everything I needed. Highly recommended Also, in a very good location More

by KHATLADY42
Recommend Dealer
Yes

Other Employees Tagged: Darin Patterson

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May 19, 2023

Gettel Hyundai of Lakewood responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Darin met your expectations. Thank you again for choosing Gettel Hyundai of Lakewood, we look forward to having you as one of our valued customers for many more years to come! Jay Alexander General Manager

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