Dario Albarron

Beyond incompetent. Bought a car and a platinum warranty. My horn died, brought it in for warranty work. Called ahead to get a loner. Denied it despite promising they Bought a car and a platinum warranty. My horn died, brought it in for warranty work. Called ahead to get a loner. Denied it despite promising they were always ready if i needed them for warranty work. Asked them to pick a day that wont be busy and I can wait instead. They picked 2pm on a friday. Get there- wait over an hour. Service woman was basically excited to tell me my car wasn't under warranty and all the costs would be out of pocket. My car was pulled out and back in the lot before we spoke. I explained that before i even brought the car in- it had the platinum warranty. She didn't care. I had to go upstairs, find the dude in finance that sold it to me, bring him down to service and have him explain it was covered. She said oh, well.. your car is out in the lot and other people are in for service now. You have to wait. Its now 2+ hours. I was xxxxxx, because if they checked the warranty or listened to me- they would still have the car in the service bay. I had to go find a sales guy to advocate for me to get a loaner car. They finally gave me one and told me that none of this was their fault. The GM of the dealership called me that night, apologized and promised it would be fixed FIRST THING Monday. Monday rolls around 9, 10 ,11, 12, 1, 2pm... Not even touched. According to them, they are stil waiting to see if the warranty is approved- despite knowing IT IS FROM YOUR FINANCE DEPARTMENT. I need a $20 part replaced under a $3500 extended warranty. Why is this so insanely difficult. If anyone did their job like they were supposed to, Id have my car. instead I have a $3500 warranty no one can honor, i have a car in a kia dealer lot and a stupid PIECE OF CRAP kia sportage loaner car. I hate you kia. I fully understand why people now say kias are good cars, but their dealers ruin them. More

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Top notch - 5 stars all the way - Just bought a EV9. Worked with Dario, Anthony and Riley and they were all amazing. Great customer service and a straightforward efficient purchase. The best purchasi Worked with Dario, Anthony and Riley and they were all amazing. Great customer service and a straightforward efficient purchase. The best purchasing experience ever. Will definitely recommend them to all family and friends. Thanks again More

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Nick helped me get into our 24 Kia Sorrento and we love it. Very easy process was in at 11 out by 2pm. Thanks Nick keep up the great work ethics and thanks Kia Bridgewater for a fantastic experience buying it. Very easy process was in at 11 out by 2pm. Thanks Nick keep up the great work ethics and thanks Kia Bridgewater for a fantastic experience buying our new Kia More

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I just bought a new Kia Sportage and the experience was the best I ever had buying a new car. Salesman Mike Wyatt was professional, honest and straight forward. He made this experience fast and easy with n the best I ever had buying a new car. Salesman Mike Wyatt was professional, honest and straight forward. He made this experience fast and easy with no xx. Kudos to Mike and the staff at Bridgewater Kia, More

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Great dealership and customer service. Dario Albarron, the General Sales Manager was professional and very willing to work with my situation. Price of the car was great and my experience Dario Albarron, the General Sales Manager was professional and very willing to work with my situation. Price of the car was great and my experience was quick and easy. Don't bother shopping around and go right to Bridgewater Kia. Thank you Dario! More

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Lease turn-in time! I worked with Hunter who was helpful from start to finish. Left happy and will return for the next one. Highly recommended! I worked with Hunter who was helpful from start to finish. Left happy and will return for the next one. Highly recommended! More

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This is my third car from Bridgewater Kia. Every experience here has been wonderful. Jimmy has always made getting a new car as smooth and easy as possible. Thanks to Jimmy I no longer hate Every experience here has been wonderful. Jimmy has always made getting a new car as smooth and easy as possible. Thanks to Jimmy I no longer hate the hassle I usually experienced in getting a new car. I can also say from past experience their service department pays attention to every detail and makes everything about your service as easy as possible More

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Nick was such great help from buying the car, helping me stay in my payment range and helping me with my auto pay. Thank you so much stay in my payment range and helping me with my auto pay. Thank you so much More

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My salesman James was very helpful throughout the entire buying process. Very friendly staff throughout the dealership. buying process. Very friendly staff throughout the dealership. More

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