"Great sales team, speedy, affordable/competitive service..."
- Taylor S
Great sales team, speedy, affordable/competitive service team and pricing. They are not there to rob their customers, and always help going the extra mile. Would always recommend them
"I have been a customer of this dealership for over 30..."
- Bob T.
I have been a customer of this dealership for over 30 years. I have always been treated fairly by sales department and the maintenance department is honest and efficient even though ownership has changed. Key personnel are still in place.
"Mr. Jim Kirchner was so great to work with. He was..."
Mr. Jim Kirchner was so great to work with. He was professional and courteous. We appreciated his honesty and putting our needs first. Dave was also helpful and professional in the finance dept.
"We had the best experience by far with Jim Kirchner and..."
- Linda Earley
We had the best experience by far with Jim Kirchner and Bridgewater Kia. It was a welcomed departure from the typical high pressure, coercive sales tactics we experienced at other dealerships. When we are ready for our next vehicle we will be back!
"I came to Kia and was working with Keyon, who was a great..."
I came to Kia and was working with Keyon, who was a great salesman. He was patient with me, accommodated, and listened to all my interest I wanted in my vehicle. Unfortunately, something happened and I could not get the vehicle anymore and all the departments worked with me and were very understanding and respectful! I did not feel pressured or uncomfortable. Dan and Bob were patient, understanding, and very respectful. The dealership accommodated to my needs and worked with me and I left there happy and relieved. They were all so helpful and understanding. The communication and friendliness was mature. Thank you Kia Bridgewater!
"Great experience at Bridgewater KIA. Everyone from our..."
Great experience at Bridgewater KIA. Everyone from our sales person, Keyon Marquez, to the finance manager David Pyo and the sales manager Danny Fernandez were friendly and helpful. They made leasing our new Kia Seltos a very pleasant experience. Highly recommend Bridgewater KIA.
"Karen was friendly and everyone was efficient, and the..."
- Bill F
Karen was friendly and everyone was efficient, and the buying experience was transparent. It was straightforward; none of the car dealer "tricks" that I have seen in the past. It was one phone conversation, one tripntonthe dealer, and done!
"Rated 4 stars as their online leasing service doesn't..."
Rated 4 stars as their online leasing service doesn't seem to really forward their offers/uploads to the actual dealership.
I shopped in North Jersey (have 2 previous negative experiences) and got so sick of dealing with the sales rep that I landed on Bridgewater Kia since they offer an online leasing service. Went through that, and it made an "offer" based on submitting credit application, etc.
Keyon called with an offer which I explained wasn't what the online leasing service offered. He asked me to forward the PDF to him which I did and they accepted. All in all, put down the deposit and that was really it. Keyon helped with showing us the car, test drive, telling us the features. (Did 0 negotiations with him but he was friendly and helpful; he also mentioned this was one of his simplest leasing deals)
Dealership was big and spacious (good during these COVID times) and had a temperature check at the door.
Finance side: He was great. Went through everything clearly and didn't do the annoying upsells on everything even when you say no..so great experience.
Just dinging 1 star due to the lack of communication between the online service/dealership. Offer was different. 2. I uploaded my license (front and back) to online portal..and dealership didn't have it..which is concerning..since all my personal info was on there.
"It was a good experience, no pressure and very helpful...."
It was a good experience, no pressure and very helpful. Understood what I wanted and tried very hard to please. Would definitely recommend Bridgewater Kia.
Other Employees Tagged:
, Service Manager checked out my issue right away.
"I drove an hour to get to this place. Jim, my dealer..."
I drove an hour to get to this place. Jim, my dealer representative was very nice and came through on the deal. Thanks and much appreciated