Started working at Metro Ford in August 2010. For the 20 years prior, I was owner of a construction company which performed specialized industrial services. I have a Bachelors degree in accounting and criminal justice. Activities I enjoy include scuba diving, Golf, most outdoor activities, and a variety of other sports. In addition, I’ve taught yoga and Pilates for the last 15 years. Most important, I am the wife to a wonderful husband and a proud mother of a 26-year-old son.:-)
Read more228 Reviews
Write a ReviewDealership Experience
13 yrs, 10 mos
Industry Experience
13 yrs, 10 mos
Specialties & Trainings
New and used car and truck sales.
228 Reviews of Darlene Shafran
May 09, 2018
Quick and painless! I went Sunday to look at a truck F250 that I saw on line. I sat with Darlene and she was excellent! I took truck for a test drive and purchased it. I went Sunday to look at a truck F250 that I saw on line. I sat with Darlene and she was excellent! I took truck for a test drive and purchased it. Picked it up the next day. They had plates, registration and sticket already done! Very convenient them having registry right on the premises. Also I got a great deal on trade in and new truck. Excellent experience and will do it again in a couple of years! Thanks Darlene for everything! Love my new ride!!!! More
Other Employees Tagged: Sara Wynne , Michelle Hamel, Thanks Michelle for getting me a great rate on loan!
May 09, 2018
Really good people to deal with. Had a really good experience working with Tony and Dave. No pressure sales and very fair pricing. Everyone one was very friendly and helpful. The t Had a really good experience working with Tony and Dave. No pressure sales and very fair pricing. Everyone one was very friendly and helpful. The truck was delivered to Metro with a small stain on the back seat and they took care of it immediately, to the point of replacing it. It's all about service and Metro will definitely give you that. The customer comes first! More
Other Employees Tagged: Dave Dariano, Bill Marincic , Don Eden, Tony Simone
May 02, 2018
great people easy to deal with Hang on to Darlene Shafran, she was knowledgeable of the vehicles, and helped us in picking our truck and car. I will send my friends her to her for Hang on to Darlene Shafran, she was knowledgeable of the vehicles, and helped us in picking our truck and car. I will send my friends her to her for their next car. More
May 02, 2018
Friendly Service My salesperson, Darlene was friendly, knowledgeable and did not pressure or rush me. She answered all my questions and gave clear answers. She made My salesperson, Darlene was friendly, knowledgeable and did not pressure or rush me. She answered all my questions and gave clear answers. She made purchasing my car a stress free and surprisingly, enjoyable experience. Sara from the internet sales was also helpful and responsive while not being pushy. Michelle from Finance was also friendly and easy to talk to. More
Other Employees Tagged: Michelle Hamel, Sara
April 26, 2018
Great Service Dept. / Satisfied with problem resolution This dealership is right on the ball. All of the attendants in the service department are great especially Troy and Jay who I have been dealing with t This dealership is right on the ball. All of the attendants in the service department are great especially Troy and Jay who I have been dealing with the most. I have even started taking my mother's and my daughter's car to Metro Ford service now. When I encountered a problem recently it seems like the entire dealership got involved in the resolution and within 24 hours it was resolved to my complete satisfaction. It is refreshing to see service people like Jay and Troy take such concern and care of all of my service needs on our vehicles. They are keepers and deserve a raise ! I only have one suggestion. They should use plastic covers over the vehicles upholstered seats when servicing vehicles. More
Other Employees Tagged: Troy Hanlon, Jay Ostrander , Michelle Hamel
April 24, 2018
Thanks The people are so good with providing services and are very friendly. I highly recommend Metro ford. I am happy with the truck I bought. The people are so good with providing services and are very friendly. I highly recommend Metro ford. I am happy with the truck I bought. More
Other Employees Tagged: Dave Carach, Jay Ostrander , Michelle Hamel
April 24, 2018
Happy with the deal Very friendly, good service and a fair deal. And thanks to Darlene for coming in on her day off so I could pick up my vehicle. Very friendly, good service and a fair deal. And thanks to Darlene for coming in on her day off so I could pick up my vehicle. More
Other Employees Tagged: Dave Carach, Joe Camuglia
April 21, 2018
Purchase Escape and service I am a repeat customer and continue to be very happy with Metro Ford. Darlene is a great salesperson and this is second car I have purchased through h I am a repeat customer and continue to be very happy with Metro Ford. Darlene is a great salesperson and this is second car I have purchased through her. I highly recommend More
Other Employees Tagged: Jay Ostrander