Darnell Caruso-Kelley
Darnell Caruso-Kelley at Flagship Motorcars of Lynnfield

Darnell Caruso-Kelley | Page 2

Business Manager

Flagship Motorcars of Lynnfield

385 Broadway Rt 1 North
Lynnfield, MA 01940

4.9
178 Reviews

I have been with the Herb Chambers Companies for approximately 7 years. I enjoy coming to work on a daily basis and I have been told many times that it shows. I am here to make your sales experience comforting and as easy as possible. Feel free to take a look at my prior reviews.

4.9

178 Reviews

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178 Reviews of Darnell Caruso-Kelley

May 26, 2023

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Employee Rating

Took me 30 min on the phone to talk to a person in service for an appointment. UNACCEPTABLE. More

by nnjacir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renna Elshrafi

May 03, 2023

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Very efficient people from sales to service. I have been doing business with them for over twenty years. More

by aalauretano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Haugh, Skip Petersen

May 05, 2023

Flagship Motorcars of Lynnfield responded

Thank you for taking the time to share these kind words! It's an honor to have earned your business & trust for the past 20 years and we look forward to serving you for many more. Take care and thanks again, from all of us here at Flagship Motorcars of Lynnfield!

May 03, 2023

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Flagship has been nothing but exceptional ! ! They have a great team! I couldn’t be happier with Julia and the help of Derek the GSM and Darnell . They made my entire experience easy and enjoyab More

by Mrs.Sheehan3323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2023

Flagship Motorcars of Lynnfield responded

Thank you for trusting the Flagship Motorcars of Lynnfield team with your purchase! It's wonderful to hear that Derek, Darnell, and Julia provided exceptional service and made the process easy for you. We appreciate your business and hope to see you again in the future!

April 25, 2023

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I had a wonderful experience with this dealership. Dimitri, my salesperson, was nice to work with. I had a special order EQB. Dimitri kept me updated throughout the process. He was always professional More

by Catherine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dimitru Marcu , Luke

Apr 26, 2023

Flagship Motorcars of Lynnfield responded

Hi Catherine, Thank you for your kind words! We're glad Dimitri provided support during your new Mercedes-Benz EQB-Class! Luke and the team are proud to help ensure your experience could earn five stars, and hope to see you again! Have fun turning heads in your new ride! - Flagship Motorcars of Lynnfield

April 21, 2023

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Excellent experience. Phil Saissi was great throughout the whole process, highly recommend him for any potential client. Darnell over at finance was very professional an More

by Dmitry K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Saissi

Apr 24, 2023

Flagship Motorcars of Lynnfield responded

Dmitry, We are so glad to hear about your excellent experience with Phil Saissi at Flagship Motorcars of Lynnfield. Thank you for recommending him to potential clients. We also appreciate your kind words about Darnell's professionalism and efficiency in finance.

March 31, 2023

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Rena was extremely helpful my car had a malfunction note don’t drive needs fuses and she had made sure I was taken care of right away and problem addressed. Amazing service and still made my meeting on tim More

by Meredith Stone
Recommend Dealer
Yes

Other Employees Tagged: Nathan Haugh, Dimitru Marcu , Renna Elshrafi

Apr 03, 2023

Flagship Motorcars of Lynnfield responded

Thank you for the wonderful feedback, Meredith! We're happy to hear Renna took great care of you and we hope you won't hesitate to reach out if our Flagship Motorcars of Lynnfield team can be of service again in the future!

March 30, 2023

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Neufeld Saissi and Darnell Caruso - Stewart very knowledgeable and a pleasure to work with, they listen to your request work very hard to make it happen. There is no high pressure sales tactics, the More

by cscape22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Saissi

Apr 03, 2023

Flagship Motorcars of Lynnfield responded

Thank you for the wonderful feedback about your recent experience with the Flagship Motorcars of Lynnfield team! Phil & Darnell appreciate your support and look forward to working with you again in the future. Take care!

March 15, 2023

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Smooth and no stress purchase! The best experience. Highly recommend Flagship vey professional. The service was A+ More

by fcacicio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Julian , Luke Cacicio “5 Stars”

Mar 16, 2023

Flagship Motorcars of Lynnfield responded

Thank you for rating us five stars! We're glad we could make this a fantastic experience for you! - Flagship Motorcars of Lynnfield

March 11, 2023

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Outstanding service start to finish. Carefully listened to my individual needs and came up with several creative solutions and let me decide what I felt most comfortable with. Didn’t ru More

by Ryan.W.Cunningham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2023

Flagship Motorcars of Lynnfield responded

Thanks for giving our Flagship Motorcars of Lynnfield team an opportunity to earn your business, Ryan! We appreciate the excellent feedback and look forward to working with you again in the future. Take care!

January 28, 2023

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Employee Rating

My daughter and I purchased two cars salesman. Steven Monroe was excellent. I like his approach. He’s not a high-pressure and he tells you how it is very happy with him. The finance department, Da More

by dino99sho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Munro

Jan 28, 2023

dino99sho responded

My daughter and I both purchased a car with Steve Munro he was not a high-pressure salesman explained everything about the car explained everything about the Carfax went through everything all the details. He did very well, and I’m very happy with my experience with him. and I will recommend him highly to anybody. I know that’s looking for a car.

Jan 30, 2023

Flagship Motorcars of Lynnfield responded

Congrats on your review! We're so happy that Darnell and the rest of or team helped you and your daughter find new vehicles! We appreciate your business and look forward to seeing you next time at Flagship Motorcars of Lynnfield!

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