Darrell Cooper
Darrell Cooper at Five Star Subaru of Grapevine
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Darrell Cooper | Page 2

Internet Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.8
186 Reviews

Born in Chicago been in Texas since 1983. 1 Son with 3 darling Grand Sons.I was always taught to treat others the way you expect someone to treat your Mother. I love to cook for Family and Friends.

Dealership Experience

6 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Languages Spoken

English English

4.8

186 Reviews

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186 Reviews of Darrell Cooper

December 24, 2023

Dealership Rating
Employee Rating

Best new car purchase experience ever. No pressure. Everyone was so nice. Would recommend to everyone. More

by KATHYCUNNING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2023

Five Star Subaru of Grapevine responded

Kathy, We are so excited to help you enjoy your new car! Thank you for endorsing Five Star Subaru. Should you need anything else, we invite you to call 817-438-1700. We are here to continue sharing our vehicle knowledge. Thanks again, Doug Laymon, Sales Manager

December 21, 2023

Dealership Rating
Employee Rating

Had to make 2 trips to the dealership and I live 2 hours away. I believe this could have been avoided on their end, but I do feel like I was given a fair deal and we are very satisfied with our new vehicle. More

by MERICJAMES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck

Dec 22, 2023

Five Star Subaru of Grapevine responded

Thank you, MERICAJAMES, for shopping at Five Star Subaru. We take your feedback seriously and will use it to address areas for improvement in our customer service. We want you completely happy with your purchase. Reach Darrell or me at 817-438-1700 if you need our vehicle advice. Sincerely, Doug Laymon, Sales Manager

November 26, 2023

Dealership Rating
Employee Rating

Darrell was very helpful, took time with me, and showed me around, including the service area. More

by HAUSEJD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2023

Five Star Subaru of Grapevine responded

Thank you, HAUSEJD, for taking the time to share your Five Star Subaru shopping visit. Customer experience is a priority and we are happy to hear Darrell took good care of you. Call us any time at 817-438-1700. We appreciate being your auto dealer. Best regards, Doug Laymon, Sales Manager

November 14, 2023

Dealership Rating
Employee Rating

Mr. Cooper was an excellent sales person. He listened to what we wanted and was very accommodating. More

by BKAPETE1720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Hacker

Nov 15, 2023

Five Star Subaru of Grapevine responded

Thank you, BKAPETE1720, for shopping at Five Star Subaru. Darrell and our staff continue to be available at 817-438-1700 for questions. Let us know how we can address technical or care concerns. Take care, Doug Laymon, Sales Manager

October 29, 2023

Dealership Rating
Employee Rating

Best car buying experience ever. I will be using Five Star for my next purchase. More

by JOSHUAKOLANEK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Casey Pierce

Oct 30, 2023

Five Star Subaru of Grapevine responded

JOSHUAKOLANEK, We really appreciate knowing you felt your shopping experience at Five Star Subaru went so well. Our customer service continues and we want to make certain you fully enjoy your new car. Stop by or call 817-438-1700 with technical or care questions. We are here for you! Thank you, Doug Laymon, Sales Manager

September 28, 2023

Dealership Rating
Employee Rating

Took vehicle in to get a scratch on a door addressed that was discovered during delivery. Too deep to buff out so they are having the door repainted. Provided a loaner while the work is underway. More

by Mike Clardy
Recommend Dealer
Yes
Sep 29, 2023

Five Star Subaru of Grapevine responded

Mike, Customer satisfaction is the focus at Five Star Subaru. We value your business and are here to make your ownership experience exceptional. If there is anything we can assist you with, please don't hesitate to reach out to us at 817-438-1700. Enjoy your Subaru. Kind regards, Doug Laymon, Sales Manager

September 03, 2023

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Employee Rating

The purchase of my vehicle was seamless, honest, and just easy. Thank you all for not being untrustworthy car salesmen. :) More

by OWEN.KAYLEE.COMBS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Greg Cryer

Sep 04, 2023

Five Star Subaru of Grapevine responded

Hello Kaylee and thank you for taking the time to rate your Five Star Subaru shopping experience. Trusting our staff is a priority and we are here to offer transparent service throughout our dealership. Call us at 817-438-1700 again. Take care, Doug Laymon, Sales Manager

September 02, 2023

Dealership Rating
Employee Rating

This dealership is extraordinary! Whether you’re buying, getting service or just visiting, you are treated royally. I can’t say enough good about 5-Star Subaru. Go see for yourself!! More

by bgrigs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder

Sep 02, 2023

Five Star Subaru of Grapevine responded

Hello bgrigs1, Thank you for endorsing Five Star Subaru. We are grateful to help with your automotive needs and our focus is now on helping you enjoy your car. Stop by or call 817-438-1700 with questions any time. We are here for you. Sincerely, Doug Laymon, Sales Manager

July 23, 2023

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Employee Rating

Were are extreme please at the quality of service we received during the entire purchase process. We left knowing we made the best choice by using Five Star Subaru of Grapevine. More

by KINGRICHARDLV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Brandon Fraikes

Jul 24, 2023

Five Star Subaru of Grapevine responded

KINGRICHARLV, Thank you for taking the time to share your feedback. We sincerely value your opinion and are glad to hear that our Five Star Subaru staff has provided you with excellent service. As we continuously strive to deliver exceptional customer experiences, please don't hesitate to call 817-438-1700 with questions about your new car. Best Regards, Doug Laymon, Sales Manager

July 22, 2023

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Employee Rating

Darrell was very nice and knowledgeable. A very good experience. Would recommend him to friends. More

by Emilyharville01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2023

Five Star Subaru of Grapevine responded

Thank you, Emily, for shopping at Five Star Subaru. If there is anything else we can do for you, please reach Darrell or me at 817-438-1700. We are here to help you fully enjoy your new car. Best Regards, Doug Laymon, Sales Manager

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