Darrell Cooper
Darrell Cooper at Five Star Subaru of Grapevine
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Darrell Cooper | Page 6

Internet Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.8
186 Reviews

Born in Chicago been in Texas since 1983. 1 Son with 3 darling Grand Sons.I was always taught to treat others the way you expect someone to treat your Mother. I love to cook for Family and Friends.

Dealership Experience

6 yrs, 4 mos

Industry Experience

30 yrs, 4 mos

Languages Spoken

English English

4.8

186 Reviews

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186 Reviews of Darrell Cooper

July 21, 2022

Dealership Rating
Employee Rating

Cooper gave me a great service! Easy process and fast! Highly recommended if you need to buy a new car. Thank you, Cooper! More

by Krisnip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Five Star Subaru of Grapevine responded

Congratulations Krisnip! We are excited to help you enjoy your new car from Five Star Subaru. Thank you for recognizing Darrell and please reach us again at 817-438-1700. When you have technical or care questions, we want to hear from you. Thanks again, Doug Laymon, Sales Manager

July 05, 2022

Dealership Rating
Employee Rating

Darrell Cooper made the process of buying my new car super seamless and easy! The customer service from the dealership and Mr. Cooper was phenomenal. Almost 2 months later and I fall more and more in lo More

by James4riccardi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Bayles

Jul 06, 2022

Five Star Subaru of Grapevine responded

Thank you, James4riccardi, for shopping at Five Star Subaru. Darrell, Taylor, and I welcome the opportunity to address future questions about your new Subaru at 817-438-1700. Enjoy your new car! Best Regards, Doug Laymon, Sales Manager

June 26, 2022

Dealership Rating
Employee Rating

The 5 Star team focused on transparency and putting the customer first in all aspects of the buying experience. More

by tjferry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Five Star Subaru of Grapevine responded

Tjferry, We are grateful for the chance to work with you at Five Star Subaru. Congratulations on your new car, and please don't hesitate to stop by or call us at 817-438-1700. We want to help you fully enjoy your Subaru. Thank you for your review and business, Doug Laymon, Sales Manager

June 23, 2022

Dealership Rating
Employee Rating

Outstanding dealership and superb experience from start to finish! Highly recommend Darrell and Subaru! Great! More

by bgrigs1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Brandon Fraikes

Jun 24, 2022

Five Star Subaru of Grapevine responded

Bgrigs1, It's always a thrill to hear from our customers about their experience at Five Star Subaru, and we couldn't be happier to know that yours was a great one. Thanks for coming by, and we welcome questions about your new car at 817-438-1700. Thank you for your business and review, Doug Laymon, Sales Manager

June 21, 2022

Dealership Rating
Employee Rating

It’s always an awesome experience at Five Star! This is my second car through them & I will always go back there. Even for service needs. More

by Nicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Cheney, Brandon Fraikes

Jun 24, 2022

Five Star Subaru of Grapevine responded

We are thankful for awesome customers like you, Nicole! Thank you for choosing Five Star Subaru and we look forward to our next conversation at 817-438-1700. Enjoy your new car! Best Regards, Doug Laymon, Sales Manager

June 21, 2022

Dealership Rating
Employee Rating

There is nothing I can say that will do justice for how awesome this experience was. To preface, I have purchased 8 new cars from various dealers before this transaction. Even with the chip shortange and l More

by John Cooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Bayles, Kenny Wilder

Jun 24, 2022

Five Star Subaru of Grapevine responded

John, Thank you for such fantastic feedback! Expect nothing less than a great experience from Darrell. Your business and review are greatly appreciated and we look forward to seeing you again at Five Star Subaru. Enjoy your Outback Wilderness and reach us at 817-438-1700 when questions arise. Thanks again, Doug Laymon, Sales Manager

June 11, 2022

Dealership Rating
Employee Rating

Darrell Cooper was very friendly and helpful. He kept me informed on the status of the car I ordered and made my car buying experience easy and quick. More

by patricia_0812
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Brandon Fraikes

Jun 12, 2022

Five Star Subaru of Grapevine responded

Patricia, Congratulations on your new Subaru! Darrell and our entire Five Star Subaru staff welcome you to our dealership family. To help you fully enjoy your car, continue to reach us with questions at 817-438-1700. We are here to serve you. Thank you for your business and review, Doug Laymon, Sales Manager

June 05, 2022

Dealership Rating

The Five Star staff are very kind and polite. The atmosphere of the waiting room is good and we can relax. More

by esakayama3342
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Cheney, Doug Laymon, James Inim , Anthony Lombardo

Jun 06, 2022

Five Star Subaru of Grapevine responded

Congratulations esakayama3342! Thank you for your feedback on your recent visit to Five Star Subaru. It's great to hear that we were able to assist you with the purchase of your Subaru. We continue to be available at 817-438-1700. Reach us whenever you need our knowledge. Enjoy your new car. Best Regards, Doug Laymon, Sales Manager

June 02, 2022

Dealership Rating

Professional and courteous and most importantly low pressure; very patient while I made decisions and even after sale treated us like family! More

by hesslingal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon , Darrell Cooper

Jun 03, 2022

Five Star Subaru of Grapevine responded

Thank you, hesslingal! Customer satisfaction is our #1 priority at Five Star Subaru. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Reach us again at 817-438-1700. We are here to help you enjoy your car. Best Regards, Doug Laymon, Sales Manager

May 26, 2022

Dealership Rating
Employee Rating

My experience from my first contact through the purchase of my new Forester exceeded my expectations. More

by skotyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Hunter

May 27, 2022

Five Star Subaru of Grapevine responded

Hello skotyk, Welcome to Five Star Subaru. Our entire staff looks forward to helping you enjoy your new car. Stop by or give us a call at 817-438-1700. We want you to fully enjoy your Forester. Thank you for your business and comments. Best Regards, Doug Laymon, Sales Manager

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