Darrell Herbert

We had a great experience from the first phone call through the financing experience. Our salesman Jeff did a great job of meeting our needs with a quick turnaround of having the car ready to go for us through the financing experience. Our salesman Jeff did a great job of meeting our needs with a quick turnaround of having the car ready to go for us. Our finance manager, Darell, was top-notch, taking the time to review all of our options and making sure that our loan and warranty specifically met our needs. More

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The Internet sales person (Tara) was great. She responded promptly to my on-line request. She was very friendly and helpful. Likewise, Matt was great too! She responded promptly to my on-line request. She was very friendly and helpful. Likewise, Matt was great too! More

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We had a less then enjoyable experience with another dealership, then we went to Crystal Lake Honda and the experience was night and day. Very happy with the level of customer service. dealership, then we went to Crystal Lake Honda and the experience was night and day. Very happy with the level of customer service. More

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We had the Best experience ever! Highly recommend!! We came back and bought a second car. Highly recommend!! We came back and bought a second car. More

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Everyone at Brilliance was very nice and I did not feel pressured to buy at all. I love my new Honda Passport! pressured to buy at all. I love my new Honda Passport! More

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From the E quote I received from Trinity Williams to the car delivery that Bob Calhoun handled to the financing handled by Darrell Herbert it was a very quick process. I have bought 6 cars from this dealer car delivery that Bob Calhoun handled to the financing handled by Darrell Herbert it was a very quick process. I have bought 6 cars from this dealership over the past few years and the always beat other dealers pricing. I am a repeat customer for a reason. Thanks to all of the team. More

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We spent lots of time researching for our new vehicle. It was the best thing that could have happened coming back to Brilliance Honda. Damien Fadowski in sales was fantastic. Darrell Herbert in finance wa It was the best thing that could have happened coming back to Brilliance Honda. Damien Fadowski in sales was fantastic. Darrell Herbert in finance was so patient and informative. Complete transparency throughout the car buying experience. We also give there service department high marks. If your looking for a positive car buying experience do yourself a favor and visit Brilliance dealerships. More

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Very positive experience! Brilliance Honda is a great dealership! I will purchase another Honda from this dealer again. Brilliance Honda is a great dealership! I will purchase another Honda from this dealer again. More

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Great Dealership. 5th car my family purchased. James and Darrell did a great job. Will buy from this dealer again in future. 5th car my family purchased. James and Darrell did a great job. Will buy from this dealer again in future. More

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Matt was absolutely amazing to work with! He made the entire car-buying process smooth, stress-free, and actually enjoyable. He was honest, patient, and took the time to answer all of my ques He made the entire car-buying process smooth, stress-free, and actually enjoyable. He was honest, patient, and took the time to answer all of my questions without any pressure. I got a great deal and felt confident in my purchase. Also, huge thanks to Warren Choe, the Sales Manager, for making everything come together seamlessly. The teamwork and professionalism really stood out. Highly recommend working with this team if you’re looking for a great car-buying experience! More

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