Darrell Herbert
Darrell Herbert at Brilliance Honda of Crystal Lake

Darrell Herbert

Finance Manager

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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4.9
137 Reviews

Dealership Experience

26 yrs, 5 mos

4.9

137 Reviews

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137 Reviews of Darrell Herbert

April 29, 2026

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Employee Rating

Loved working with Matt. I bought my previous car from him at Brilliance years ago and was so pleased I went back. Thanks for the great experience and the new ride! More

by Vanmom
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Matt Darwitt

April 28, 2026

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We had a great experience from the first phone call through the financing experience. Our salesman Jeff did a great job of meeting our needs with a quick turnaround of having the car ready to go for us More

by Kstallbaum
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fournier

April 19, 2026

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Employee Rating

The Internet sales person (Tara) was great. She responded promptly to my on-line request. She was very friendly and helpful. Likewise, Matt was great too! More

by dgrochowski
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Recommend Dealer
Yes

Other Employees Tagged: Matt Darwitt, Tara Maxey

April 15, 2026

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Employee Rating

We had a less then enjoyable experience with another dealership, then we went to Crystal Lake Honda and the experience was night and day. Very happy with the level of customer service. More

by grudekm23
Recommend Dealer
Yes

Other Employees Tagged: Hector Arroyo

April 15, 2026

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Employee Rating

We had the Best experience ever! Highly recommend!! We came back and bought a second car. More

by kerry9969
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Keefe , Bino

March 27, 2026

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Everyone at Brilliance was very nice and I did not feel pressured to buy at all. I love my new Honda Passport! More

by lynn_cimera
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Keefe, James Gawronski

March 22, 2026

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Employee Rating

From the E quote I received from Trinity Williams to the car delivery that Bob Calhoun handled to the financing handled by Darrell Herbert it was a very quick process. I have bought 6 cars from this dealer More

by gdoyle161
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Rob Calhoun

March 19, 2026

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We spent lots of time researching for our new vehicle. It was the best thing that could have happened coming back to Brilliance Honda. Damien Fadowski in sales was fantastic. Darrell Herbert in finance wa More

by Bandrade1412
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Megan Deters, Tara Maxey , Damian, Fidowski

March 17, 2026

Dealership Rating
Employee Rating

Very positive experience! Brilliance Honda is a great dealership! I will purchase another Honda from this dealer again. More

by robertpavlis
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Medsker

March 10, 2026

Dealership Rating
Employee Rating

Great Dealership. 5th car my family purchased. James and Darrell did a great job. Will buy from this dealer again in future. More

by stuma
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Keefe

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