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Darrell Herbert
Darrell Herbert at Brilliance Honda of Crystal Lake

Darrell Herbert | Page 8

Finance Manager

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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4.9
135 Reviews

Dealership Experience

26 yrs, 4 mos

4.9

135 Reviews

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135 Reviews of Darrell Herbert

December 20, 2023

Dealership Rating
Employee Rating

Salesman was interested in answering all of my questions. Rich was intent on understanding me. More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Wicker 5 stars

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Jan 23, 2024

Brilliance Honda of Crystal Lake responded

Hi Paul, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

December 05, 2023

Dealership Rating
Employee Rating

Fantastic experience, 10 of 10. Jason, Rich, and Darrell made for an excellent buying experience, couldn't be happier (and this is coming from someone who deeply dislikes buying car More

by traipse.delays-0k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Watt

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Dec 09, 2023

Brilliance Honda of Crystal Lake responded

Hi Traipse.delays-0k, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until then, take care and drive safe. Kelly Keefe Brilliance Honda of Crystal Lake

November 30, 2023

Dealership Rating
Employee Rating

Great service. Answered all questions . Patient with me. Explained features of vehicle in a clear and concise manner. More

by jgilligan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Rollak

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Dec 09, 2023

Brilliance Honda of Crystal Lake responded

Jgilligan, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Kelly Keefe Brilliance Honda of Crystal LakeJgilligan, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

November 29, 2023

Dealership Rating
Employee Rating

Rob Calhoun was great. We appreciated the no-hassle test drives. Rob contacted me as soon as the car arrived, and honored the transparent price we had already agreed upon More

by plan-03-stipend
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Calhoun

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Dec 09, 2023

Brilliance Honda of Crystal Lake responded

Plan-03-stipend, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! Feel free to reach out to us if you need anything. Have a wonderful day. Kelly Keefe Brilliance Honda of Crystal Lake

November 03, 2023

Dealership Rating
Employee Rating

Evan was so great to work with and explained everything thoroughly! Highly recommend this dealership! Darryl was also so great at answering all financial questions. More

by vickig400
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Medsker , Rick Miller

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Nov 08, 2023

Brilliance Honda of Crystal Lake responded

Vickig400, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. If you ever need anything else, please do not hesitate to reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Kelly Keefe Brilliance Honda of Crystal Lake

October 19, 2023

Dealership Rating
Employee Rating

Everyone is always upfront and honest. This is my second purchase from brilliance and I would recommend you guys highly. Evan was and has always been very nice and Daryl in finance is alwa More

by klimek3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Medsker, Lauri Cavin

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Nov 02, 2023

Brilliance Honda of Crystal Lake responded

Klimek3, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

October 07, 2023

Dealership Rating
Employee Rating

Very nice dealership! Everyone that I encountered was very friendly, helpful and laid back, no pressure! More

by mtn031770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Keefe , James Keefe

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Nov 02, 2023

Brilliance Honda of Crystal Lake responded

Hi Mtn031770, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. We sincerely thank you for the positive review, and look forward to seeing you again soon! Kelly Keefe Brilliance Honda of Crystal Lake

August 25, 2023

Dealership Rating
Employee Rating

Couldn't have had a better experience. Sales and management top shelf. Would recommend to all. More

by EO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Deters, Thomas Keefe , Rick Miller, Kevin Keefe,

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Sep 08, 2023

Brilliance Honda of Crystal Lake responded

Hi Eo, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda of Crystal Lake. Feel free to reach out to us if you need anything. Have a wonderful day! Kelly Keefe Brilliance Honda of Crystal Lake

August 23, 2023

Dealership Rating
Employee Rating

We had a great experience with Darrell, wish the wait to see him was a little shorter. More

by darnold24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Miller

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Sep 08, 2023

Brilliance Honda of Crystal Lake responded

Hi Darnold24, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kelly Keefe Brilliance Honda of Crystal Lake

August 22, 2023

Dealership Rating
Employee Rating

Dealer was very fair and also concerned about customer satisfaction. Would highly recommend them! Excellent overall experience. More

by Alitd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Wicker

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Sep 15, 2023

Brilliance Honda of Crystal Lake responded

Alitd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kelly keefe Brilliance Honda of Crystal Lake

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