Darrell Herbert | Page 8
Finance Manager
Brilliance Honda of Crystal Lake
680 W Terra Cotta Ave
Crystal Lake, IL 60014
Dealership Experience
24 yrs, 6 mos
88 Reviews
Write a Review88 Reviews of Darrell Herbert
December 18, 2021
Jay & Darrell made my experience very pleasant! It was a very smooth going process. They were both very nice & answered all my questions & communicated well. I am very satisfied and happy with my new car :) very smooth going process. They were both very nice & answered all my questions & communicated well. I am very satisfied and happy with my new car :) More
Other Employees Tagged: Jay Hawkins
November 23, 2021
Eva, Warren, and Darrell made the trade in and buying process super easy! Brilliance Honda is a great dealership and I highly recommend using them when looking to purchase a vehicle. process super easy! Brilliance Honda is a great dealership and I highly recommend using them when looking to purchase a vehicle. More
Other Employees Tagged: Eva Gagliardi , Warren
November 19, 2021
Hector was amazing. We didn’t feel pressured at all. We went in just to test drive a CRV, and honestly weren’t ready to buy yet. But this car had everything we wanted so we purchased it. I waited to write went in just to test drive a CRV, and honestly weren’t ready to buy yet. But this car had everything we wanted so we purchased it. I waited to write this review because I wanted to see how we were treated after the sale was complete, but Hector still treated us like a valued customer. Darrell was also amazing to deal with. It was honestly the easiest car experience we have ever had. The follow through on IOU’s have been top notch as well. I highly recommend this dealership as they treat you like family! Thank you Hector! More
Other Employees Tagged: Hector Arroyo
November 09, 2021
Leased a second CRV in early November. Jay Hawkins was great to work with even though new inventory was a week to week basis. Test drove a '22 CRV just to make sure we liked that same model (previously h great to work with even though new inventory was a week to week basis. Test drove a '22 CRV just to make sure we liked that same model (previously had a '18 CRV). Our new color and model were in the dealership one week later and we were in and out in about 2 hours. Great dealership and great people. Thank you. More
Other Employees Tagged: Jay Hawkins
October 14, 2021
Everyone is VERY friendly!! I recommend you guys to anyone looking to get a new/used car!! anyone looking to get a new/used car!! More
Other Employees Tagged: Eva Gagliardi , WARREN
October 04, 2021
Eva Gagliardi was the person who really helped a lot I was very comfortable w her !!! was very comfortable w her !!! More
Other Employees Tagged: Eva Gagliardi
August 24, 2021
extremely efficient and customer-centered. Very trustworthy. Excellent selection of used cars as well as new Hondas. trustworthy. Excellent selection of used cars as well as new Hondas. More
Other Employees Tagged: Hector Arroyo, Brett Cassell
August 20, 2021
Everyone at Brilliance Honda was great with our new Odyssey purchase. Jeff was especially helpful and so patient with all of my questions. This was our third purchase with Brilliance and we’ll be back Odyssey purchase. Jeff was especially helpful and so patient with all of my questions. This was our third purchase with Brilliance and we’ll be back again! More
Other Employees Tagged: Jeff Fournier
August 01, 2021
Everything and everyone was great!! They were very helpful and treated us very well. We were very impressed with how smooth it went and how they were willing to work with our schedule. helpful and treated us very well. We were very impressed with how smooth it went and how they were willing to work with our schedule. More
Other Employees Tagged: James Keefe, Thomas Keefe
June 30, 2021
Great experience as usual. Eva was wonderful as always. Very personable and knowledgeable. She had our vehicle and financing all in place and ready to go as soon as we walked in. This is our sixth Honda we Very personable and knowledgeable. She had our vehicle and financing all in place and ready to go as soon as we walked in. This is our sixth Honda we’ve purchased or leased and the experience was flawless. Thanks Eva. Darryl Herbert was great as well during the financial part of the lease. Terrific More
Other Employees Tagged: Eva Gagliardi