Darrell Herbert
Darrell Herbert at Brilliance Honda of Crystal Lake
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Darrell Herbert | Page 8

Finance Manager

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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4.9
88 Reviews

Dealership Experience

24 yrs, 6 mos

4.9

88 Reviews

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88 Reviews of Darrell Herbert

December 18, 2021

Dealership Rating
Employee Rating

Jay & Darrell made my experience very pleasant! It was a very smooth going process. They were both very nice & answered all my questions & communicated well. I am very satisfied and happy with my new car :) More

by audreyking
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Hawkins

Dec 21, 2021

Brilliance Honda of Crystal Lake responded

Audrey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

November 23, 2021

Dealership Rating
Employee Rating

Eva, Warren, and Darrell made the trade in and buying process super easy! Brilliance Honda is a great dealership and I highly recommend using them when looking to purchase a vehicle. More

by John T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eva Gagliardi , Warren

Nov 28, 2021

Brilliance Honda of Crystal Lake responded

Hi John, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! -Brilliance Honda of Crystal Lake

November 19, 2021

Dealership Rating
Employee Rating

Hector was amazing. We didn’t feel pressured at all. We went in just to test drive a CRV, and honestly weren’t ready to buy yet. But this car had everything we wanted so we purchased it. I waited to write More

by Mawngod
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Arroyo

Nov 24, 2021

Brilliance Honda of Crystal Lake responded

Mawngod, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

November 09, 2021

Dealership Rating
Employee Rating

Leased a second CRV in early November. Jay Hawkins was great to work with even though new inventory was a week to week basis. Test drove a '22 CRV just to make sure we liked that same model (previously h More

by D&J Spear
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Hawkins

Nov 14, 2021

Brilliance Honda of Crystal Lake responded

Hi D&j Spear, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! Feel free to reach out to us if you need anything. Have a wonderful day. -Brilliance Honda of Crystal Lake

October 14, 2021

Dealership Rating
Employee Rating

Everyone is VERY friendly!! I recommend you guys to anyone looking to get a new/used car!! More

by Amanda.cripe110184
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eva Gagliardi , WARREN

Oct 19, 2021

Brilliance Honda of Crystal Lake responded

Amanda.cripe110184, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Brilliance Honda Of Crystal Lake

October 04, 2021

Dealership Rating
Employee Rating

Eva Gagliardi was the person who really helped a lot I was very comfortable w her !!! More

by Nell0114
Price
Recommend Dealer
Yes

Other Employees Tagged: Eva Gagliardi

Oct 18, 2021

Brilliance Honda of Crystal Lake responded

Nell0114, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

August 24, 2021

Dealership Rating
Employee Rating

extremely efficient and customer-centered. Very trustworthy. Excellent selection of used cars as well as new Hondas. More

by Ann C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Arroyo, Brett Cassell

Sep 09, 2021

Brilliance Honda of Crystal Lake responded

Hi Ann C., we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! -Brilliance Honda of Crystal Lake

Sep 09, 2021

Ann C. responded

Thanks again for the awesome service and vehicle!

August 20, 2021

Dealership Rating
Employee Rating

Everyone at Brilliance Honda was great with our new Odyssey purchase. Jeff was especially helpful and so patient with all of my questions. This was our third purchase with Brilliance and we’ll be back More

by Kmeyer08
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fournier

Sep 09, 2021

Brilliance Honda of Crystal Lake responded

Hi Kmeyer08, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! We are always more than happy to assist you if anything else comes up. Take care! -Brilliance Honda of Crystal Lake

August 01, 2021

Dealership Rating
Employee Rating

Everything and everyone was great!! They were very helpful and treated us very well. We were very impressed with how smooth it went and how they were willing to work with our schedule. More

by Tuegel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Keefe, Thomas Keefe

June 30, 2021

Dealership Rating
Employee Rating

Great experience as usual. Eva was wonderful as always. Very personable and knowledgeable. She had our vehicle and financing all in place and ready to go as soon as we walked in. This is our sixth Honda we More

by Spurplepassion61
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eva Gagliardi

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