Darrell Herbert
Darrell Herbert at Brilliance Honda of Crystal Lake

Darrell Herbert | Page 9

Finance Manager

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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4.9
135 Reviews

Dealership Experience

26 yrs, 4 mos

4.9

135 Reviews

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135 Reviews of Darrell Herbert

August 08, 2023

Dealership Rating
Employee Rating

Worked with Tara and Jay--they are awesome! We will be back. Thank you for all of the hard work and effort on your end. More

by kim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jay Hawkins, Tara Maxey--she should get 6 stars! She is the reason why we came here.

Sep 08, 2023

Brilliance Honda of Crystal Lake responded

Kim, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake. We are always more than happy to assist you if anything else comes up. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

July 09, 2023

Dealership Rating
Employee Rating

Had a great experience at Brilliance Honda! Jeff was incredible throughout the whole process. He was attentive, helpful and committed to helping us get a vehicle to fit our needs. His service w More

by Karina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fournier, Vince Wadman

Jul 15, 2023

Brilliance Honda of Crystal Lake responded

Karina, we are so pleased you enjoyed your visit to Brilliance Honda Of Crystal Lake! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until then, take care and enjoy your new vehicle! Kelly Keefe Brilliance Honda of Crystal Lake

July 05, 2023

Dealership Rating
Employee Rating

Jeff Fournier was excellent to work with. Jeff sought to understand exactly what we were looking for and took the extra time to find us the perfect car. Thank you Jeff for your professionalis More

by Nancy Z.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fournier

Jul 15, 2023

Brilliance Honda of Crystal Lake responded

Nancy, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until then, take care and drive safe! Kelly Keefe Brilliance Honda of Crystal Lake

June 23, 2023

Dealership Rating
Employee Rating

Thomas and Darrell were amazing, from the time I walked in until I drove off the lot with my new car. The service and customer care was excellent. They gave me a very fair price for my trade and I love my More

by R.Virgl
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Thomas Keefe

Jul 15, 2023

Brilliance Honda of Crystal Lake responded

R.Virgl, thank you so much for this wonderful review! We are so pleased to hear that Thomas and Darrell helped get you everything you needed. Customer satisfaction is important to us and we cannot wait to pass along these comments to our staff. If you need any other assistance, please do not hesitate to call. Until then, take care! Kelly Keefe Brilliance Honda of Crystal Lake

June 20, 2023

Dealership Rating
Employee Rating

Great job by all members of the team. Evan followed up and passed along updates as appropriate. More

by pgarrity
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Evan Medsker, Megan Deters

June 18, 2023

Dealership Rating
Employee Rating

If I could give10 stars I would. Jason, Jon and Darrell made the process so much less stressful than expected from a previous dealership. They were always in constant communication, More

by Kristamfrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Watt, Jon Nello

Jul 01, 2023

Brilliance Honda of Crystal Lake responded

Krista, WOW! We are so honored to receive a review like this one. 100% satisfaction is a priority at Brilliance Honda and we are glad to see you had such a wonderful experience at our dealership. As a family owned business, a family atmosphere means everything to us! Please let us know if there is anything else we can do for you; we are more than happy to help! Until then, take care and see you soon! Kelly Keefe Brilliance Honda of Crystal Lake

June 17, 2023

Dealership Rating
Employee Rating

Great friendly service. No high pressure. It was a pleasant experience working with Jeffrey Fournier working out the deal. More

by Warren.boyer
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fournier

Jun 30, 2023

Brilliance Honda of Crystal Lake responded

Warren, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until the next time we meet, take care! Kelly Keefe Brilliance Honda of Crystal Lake

June 03, 2023

Dealership Rating
Employee Rating

Loved working with Domingo Sanchez our salesperson. He made the transaction go seamlessly. Definitely give Domingo a call when looking for a new truck or car. More

by diane_schuchert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Deters , Domingo Sanchez

Jun 07, 2023

Brilliance Honda of Crystal Lake responded

Diane, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

May 23, 2023

Dealership Rating
Employee Rating

Jason watt and his team were outstanding! Made my trade in and purchase of my new honda civic a breeze. Thank you. More

by Adamschultz88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Deters, Thomas Keefe , Jason Watt

Jun 01, 2023

Brilliance Honda of Crystal Lake responded

Hello Adam, thank you for this wonderful review about Jason Watt and the Brilliance Honda team. We are always striving for 100% customer satisfaction and we are glad to see you had that experience. If you need anything or have any questions, feel free to call us! We are always ready to help. Until then, take care and enjoy your new vehicle! Kelly Keefe Brilliance Honda of Crystal Lake

May 17, 2023

Dealership Rating
Employee Rating

Once made deal, was still there 3 hours to sign paperwork. We were advised there was a problem with printer More

by Skimpy205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fournier

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