Darrell Wilson | Page 32

I’m satisfied I got my car back in a couple of days everything that was wrong is fixed so thank you I have AC now thanks again I got my car back in a couple of days everything that was wrong is fixed so thank you I have AC now thanks again More

by eugenelbrown222 Verified Customer Verified Customer

Helpful 0

Report | Print

Express Oil change 3 hours My first Oil Change was 3 hours after the service guy said no longer than 1 hour and not complimentary. I was New to Rick Hendrick no one from service My first Oil Change was 3 hours after the service guy said no longer than 1 hour and not complimentary. I was New to Rick Hendrick no one from service showed me the waiting area... A sales men took me on a mini tour and offered water Thanks Niko! More

by t.orange Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome people Very friendly service staff. Told me it would be about a hour and half which was dead on. They took extra care in making sure my car stayed clean. Wo Very friendly service staff. Told me it would be about a hour and half which was dead on. They took extra care in making sure my car stayed clean. Would recommend any day. More

by KODIBER26 Verified Customer Verified Customer

Helpful 0

Report | Print

Quick on Service On Prices what we agreed. And also on what rates they gave was good what I wanted in the first place . And very quick handing over the keys On Prices what we agreed. And also on what rates they gave was good what I wanted in the first place . And very quick handing over the keys More

by JOSEBASAVE Verified Customer Verified Customer

Helpful 0

Report | Print

Great place The service center was very professional and friendly. It was my first time there and the service rep explained the entire process to me without issue The service center was very professional and friendly. It was my first time there and the service rep explained the entire process to me without issues. More

by SAHARA11KIMBER Verified Customer Verified Customer

Helpful 0

Report | Print

Great service great customer service Recently took my vehicle in for a simple oil change to pull up to get my 30k service end up taking longer then quote so was giving a loaner so I would Recently took my vehicle in for a simple oil change to pull up to get my 30k service end up taking longer then quote so was giving a loaner so I wouldn't have to wait. Also was able to use coupons from another dealership so saved some money and time. More

by stonevisuals4 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service and everything done in a timely manner , employees are very kind and respectful, I’ll alwsys come back for services here as long as I got my t service and everything done in a timely manner , employees are very kind and respectful, I’ll alwsys come back for services here as long as I got my truck More

by CMJ1985GM Verified Customer Verified Customer

Helpful 0

Report | Print

Honesty Hour- Save the trip. If you’re looking to purchase a new car and are considering this location, do yourself a favor and don’t. I have had the worst experience with thi If you’re looking to purchase a new car and are considering this location, do yourself a favor and don’t. I have had the worst experience with this location and it’s employees (not all but most). I purchased my vehicle in May, I was given the wrong information on the car - vin, car fax, etc. - which was a huge inconvenience when getting coverage. The car I was SUPPOSED to have was sent back without my knowledge. I had to wait 3 hours for them to inspect the car just to get in and the windshield wipers are old and streaky. My documents were sent to the wrong location. My battery died before my first payment was due and the dealership made me pay for it. Sales lied about paying $130 of the costs, only paid $75 which left me with the bulk of the bill for this car I just purchased defective battery. The service team left the battery on my back seat, indenting them (almost puncturing my seat). I had to dispose of it because my only other alternatives for getting rid of it was driving an hour back to the dealership or having someone come to my home (I wasn’t there and neither was the battery) to pick it up. Service team is subpar at best and the sales team are con artists. Both management teams, sales and service, are EXTREMELY untrustworthy, take EVERYTHING they say with a grain of salt. My overall experience has been poor to say the least. If you can avoid them, do. If I had it to do over again, I’d go to another dealership not associated with this brand. More

by JeepLover18 Verified Customer Verified Customer

Helpful 0

Report | Print