Rick Brown
Rick Brown at Handy Toyota

Rick Brown

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.8
5 Reviews
4.8

5 Reviews

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5 Reviews of Rick Brown

June 08, 2026

Dealership Rating
Employee Rating

Was a good overall experience and Victoria was great to work with and actually all the staff. Super friendly, communicative and upfront and honest More

by labier02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Barbagallo

Jun 12, 2026

Handy Toyota responded

Thank you for the review! We're glad to hear that you had a good service experience.

May 28, 2026

Dealership Rating
Employee Rating

I was told one hour but it took 1 1/2 without any update. I normally do all my oil changes. Im sure the mechanics did a great job, your counter employees were a pleasure to talk with and deal with.. unfortun More

by michaelroyea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Handy Toyota responded

It is never our intent to have a customer not satisfied. We apologize that you did not receive an update while you were in service. This is not our intention. We will take this feedback into consideration for our future service process meetings. Thanks, Adam Luneau General Manager Handy Toyota

May 28, 2026

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Employee Rating

We have bought several cars from this dealership because we are happy with the service. More

by melodiepoquette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Barbagallo

May 28, 2026

Handy Toyota responded

Thanks for the review! We appreciate you leaving one!

May 20, 2026

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Employee Rating

I really like coming to Handy to have my car serviced. It did take longer than expected during my most recent visit due to training technicians. Other than that, it was great! More

by smontague
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

May 05, 2026

Dealership Rating
Employee Rating

Always treated well at Handy's- Hard to find places that treat female customers the same as male. I have never left feeling taken advantage of or disrespected. I will continue to make the drive from Chitte More

by JRE8607
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave one!

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