Darren Caster | Page 3

Everyone was excellent at their jobs kept me informed as what they were doing. Got me in and out in a good manner. what they were doing. Got me in and out in a good manner. More

by austincharles7120 Verified Customer Verified Customer

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Very happy with my experience at the dealership. Good communication and fast service. Would return for service. Good communication and fast service. Would return for service. More

by mfg56jeep Verified Customer Verified Customer

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Overall a great experience. Wait time was pretty long for an oil change and tire rotation but overall very pleased with the service. Wait time was pretty long for an oil change and tire rotation but overall very pleased with the service. More

by ddemchyk Verified Customer Verified Customer

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With the amount of my service I think a personal phone call would have made me more comfortable. I appreciated Darren and David on this visit, they listened and helped me all they could. I’m not a fan of call would have made me more comfortable. I appreciated Darren and David on this visit, they listened and helped me all they could. I’m not a fan of automating all the personal touch options you have to create relationships with your customers. The only way I got to talk to a real person was by choosing sales in the menu because I knew I’d get to talk to a real person, I’m very sure that’s not the way you gain my confidence. There’s probably more I have to share but now’s not the time. I would however talk openly if I were to get a phone call from a real person that cares. More

by lpgapgamom Verified Customer Verified Customer

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Y vehicle had recall items serviced. Software update. Now my Navigation system does not work. Software update. Now my Navigation system does not work. More

by mhodson54 Verified Customer Verified Customer

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My first visit to the dealership. My visit was for service on recall items. Everything was handled efficiently. One recall item did not have a solution. My visit was for service on recall items. Everything was handled efficiently. One recall item did not have a solution. More

by mhodson54 Verified Customer Verified Customer

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Got an E mail that Jeep be ready at 130 pm from an appointment at Noon for oil & filter change Had to go to Desk at 145 pm asked if Jeep was done had to find person outside who wrote it up to find out appointment at Noon for oil & filter change Had to go to Desk at 145 pm asked if Jeep was done had to find person outside who wrote it up to find out what's what More

by don10viking28 Verified Customer Verified Customer

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Darren was rude. He did not respond when you spoke to him. He made you wait. He showed zero caring or concern for his position. He did not respond when you spoke to him. He made you wait. He showed zero caring or concern for his position. More

by sweetannrn Verified Customer Verified Customer

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Quality service, communication with customer needs improved, wasn't offered any other services, car wash, quotes on tires, nothing improved, wasn't offered any other services, car wash, quotes on tires, nothing More

by kninecop404@gmail.com Verified Customer Verified Customer

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The dealer ship is clean and has their people working so fast that there is very little time or effort to make there customer feel humanized by any employee other than the salesmen of course fast that there is very little time or effort to make there customer feel humanized by any employee other than the salesmen of course More

by jspotz Verified Customer Verified Customer

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