Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Darren Lusane

Overview Reviews (185)

Contact Me

View All Employees

< View All Employees

Darren Lusane

Refer Me

Darren Lusane | Page 18

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me

4.8

185 Reviews

Overview Reviews (185)

Dealership Experience

5 yrs

Industry Experience

5 yrs

Languages Spoken

English

Spanish

4.8

185 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Darren Lusane

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

185 Reviews of Darren Lusane

October 23, 2020

Dealership Rating

Employee Rating

My customer representative is Darren Lusane. He is courteous, knowledgeable, concerned about me, and an excellent representative for Lexus of Pembroke Pines. A pleasant experience. courteous, knowledgeable, concerned about me, and an excellent representative for Lexus of Pembroke Pines. A pleasant experience. More

by Ray

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 26, 2020 -

Lexus of Pembroke Pines responded

Ray, thank you for taking the time to leave us a review! We are so glad you enjoyed working with Darren here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

September 22, 2020

Dealership Rating

Employee Rating

Lexus PP provided a very good service. Darren was very knowledgeable of the different trims. He's a busy guy but was able to work out a good deal. knowledgeable of the different trims. He's a busy guy but was able to work out a good deal. More

by Jose

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 23, 2020 -

Lexus of Pembroke Pines responded

Jose - thank you for stopping by to review Lexus of Pembroke Pines! I am glad to hear that Darren was so accommodating during your visit. We are grateful for your business and look forward to working with you next time!

September 21, 2020

Dealership Rating

Employee Rating

Darren, the sales manager and finance manager were all great and ensured I had a satisfying and positive experience. Will definitely refer potential clients to Lexus of Pembroke Pines. great and ensured I had a satisfying and positive experience. Will definitely refer potential clients to Lexus of Pembroke Pines. More

by Lcdavenport21

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 22, 2020 -

Lexus of Pembroke Pines responded

It really means a lot that you would recommend us to others. Thank you very much for allowing us the chance to earn your business! We hope that you are enjoying your new vehicle.

September 04, 2020

Dealership Rating

Employee Rating

This has been my best car buying experience. We conducted it all on the phone and via emails and texts. Great deal and I love the car. I’m it all on the phone and via emails and texts. Great deal and I love the car. I’m More

by MARKSEWELL5

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Andres Vergara, Andres Majerovicz

Helpful 0

Report | Print

Sep 04, 2020 -

Lexus of Pembroke Pines responded

Congratulations on your new car! We are honored to have earned your business and glad to hear that you are so satisfied with your purchase. Safe travels and we hope to see you again down the road!

September 03, 2020

Dealership Rating

Employee Rating

Carlos my service advisor was awesome!!! I think he is very caring, great listener, and problem solver. Thanks for all your help. Lexus of Pembroke is the greatest!!! very caring, great listener, and problem solver. Thanks for all your help. Lexus of Pembroke is the greatest!!! More

by monicagough40

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 04, 2020 -

Lexus of Pembroke Pines responded

Monica - thank you for reviewing the wonderful experience you had with Carlos at Lexus of Pembroke Pines! We are proud to have earned your business.

August 21, 2020

Dealership Rating

Employee Rating

I gave 4 stars because some employees don’t seem to understand the importance of wearing a mask at all times when in the presence of a customer understand the importance of wearing a mask at all times when in the presence of a customer More

by JOLE.LOUIS75

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 24, 2020 -

Lexus of Pembroke Pines responded

Jole, safety remains a top priority for us so as you can imagine, this feedback is concerning. I expect my team to follow proper guidelines to ensure all staff and customers remain protected. I will be sure to address this feedback properly. Thank you for your business, Lynn Gonzales - Customer Relations Manager - 954-945-8581

August 14, 2020

Dealership Rating

Employee Rating

Best dealers in South Florida, They are care about customers They are interested in selling their products. I went most of the dealers in south fl, Pembroke is best. customers They are interested in selling their products. I went most of the dealers in south fl, Pembroke is best. More

by KORAHELIZABETH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rafael Genao, Edgar Chaparro , Moaz, from Finance

Helpful 0

Report | Print

Aug 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are grateful for your business here at Lexus of Pembroke Pines, and we hope to see you again sometime!

June 28, 2020

Dealership Rating

Employee Rating

Quick and smooth customer service. Explanations along the way, easy transition step by step. Awsome customer service from my salesman. Overall a very good operatio . the way, easy transition step by step. Awsome customer service from my salesman. Overall a very good operatio . More

by malacuv

Recommend Dealer

Yes

Other Employees Tagged: Marvens St Jean

Helpful 0

Report | Print

Jun 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 26, 2020

Dealership Rating

Employee Rating

Customer Service the worst! Not even close to living up to Lexus reputation and quality. Extremely disappointed with my experience with Lexus of Pembroke Pines. Customer is not t Not even close to living up to Lexus reputation and quality. Extremely disappointed with my experience with Lexus of Pembroke Pines. Customer is not their priority. More

by KAOSMELLO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Frank Marsala

Helpful 0

Report | Print

Jun 29, 2020 -

Lexus of Pembroke Pines responded

Kaosmello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

June 25, 2020

Dealership Rating

Employee Rating

Darren was very professional at all times. He was able to explain all of the details/functions about the car that I purchased with them. explain all of the details/functions about the car that I purchased with them. More

by SQUADEINA

Verified Customer

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 26, 2020 -

Lexus of Pembroke Pines responded

We are so glad to hear that Darren could go over the features of your new vehicle so that you can be confident out on the road! Thank you very much for being a Lexus of Pembroke Pines customer.

Get a $150.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.