Darren Nicholson | Page 6

I can’t say enough about the customer service we received from Josh, Darren and Drew. Now, when I say, I was indecisive and back-and-forth with numbers and cars, they all kept their composure with me and u from Josh, Darren and Drew. Now, when I say, I was indecisive and back-and-forth with numbers and cars, they all kept their composure with me and ultimately ended up giving me the deal I wanted. So if you’re looking to buy a new Lexus, Lexus of Wilmington, Josh and his staff are your place to go. Thanks again, Josh!! More

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Easy to work with. Josh was polite and accommodating. Overall, it was a decent experience. Josh was polite and accommodating. Overall, it was a decent experience. More

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We had a great experience at this location. Joshua Lee spent several hours showing us different options and answering all the questions we had! Our whole family liked Josh a lot! He made sure w Joshua Lee spent several hours showing us different options and answering all the questions we had! Our whole family liked Josh a lot! He made sure we had space and time to make decisions and was always there ready to help! Love that approach! Rob Dollar was very understanding and making sure all papers were ready asap and made sure it took only 20 minutes to complete. Could tell that the whole team works together very well to please the clients! If you plan on checking some vehicles at this location - make sure you schedule appointment with Josh Le! He is the best More

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Great experience over here. Best man Joshua! Super friendly and kind. Taking me through everything details and provided the best experience!!! Best man Joshua! Super friendly and kind. Taking me through everything details and provided the best experience!!! More

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Michael was very attentive and supportive with my choice of becoming a Lexus owner . I will highly recommend Michael Casper. And Darren was amazing as well. I want to thank them both for the experience. of becoming a Lexus owner . I will highly recommend Michael Casper. And Darren was amazing as well. I want to thank them both for the experience. More

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Buying a car can sometimes feel like running a marathon on a treadmill—lots of effort, not much excitement, and a finish line that feels like paperwork. But working with Luis Cardona completely flipped tha on a treadmill—lots of effort, not much excitement, and a finish line that feels like paperwork. But working with Luis Cardona completely flipped that script. From the moment I walked into the dealership, it was clear this wasn’t going to be the usual, boring, “let me disappear into the manager’s office for the third time” kind of car-buying experience. Instead, Luis somehow made the process feel like I was stepping into a well-choreographed production where everything flowed seamlessly. Luis has the rare ability to combine professionalism with personality in a way that keeps you smiling while still feeling 100% confident in your decision. He knows his stuff—every feature, every trim, every financing detail—and he explained it all without ever once making me feel overwhelmed or pressured. I never once got the sense that he was trying to “sell” me something; it was more like he was matchmaking me with the exact car I didn’t even know I needed until he introduced us. What really sets Luis apart is how he balances genuine customer care with an energy that’s contagious. He’s funny, he’s sharp, and he clearly loves what he does. I walked in expecting a transaction and walked out not only with a car I love, but also with the memory of actually enjoying the process (yes, enjoying buying a car—it’s possible). If dealerships gave out awards, Luis wouldn’t just win Salesperson of the Year—he’d probably take home the trophy for Best Supporting Role in Making Car Shopping Fun, Most Likely to Anticipate Questions Before You Ask Them, and Most Charismatic Test Drive Host. Five stars honestly feels like underselling it—Luis Cardona deserves an entire galaxy. More

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Dan is the best! Very professional. Creative (made/sent me a video of the car ahead of my arrival at the dealership). Resourceful in finding thorough answers to my qu Very professional. Creative (made/sent me a video of the car ahead of my arrival at the dealership). Resourceful in finding thorough answers to my questions. He could take a joke better than any member of the Gen Z that I know. He already has a request for another vehicle from me. I highly recommend Dan without any reservations. More

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We had not bought a new car in MANY years and had so many questions. Michael Casper is very knowledgeable .He was not pushy at all, instead he listened to us and met with us three times, for two hours each questions. Michael Casper is very knowledgeable .He was not pushy at all, instead he listened to us and met with us three times, for two hours each time, as we considered two different models. My husband and I are very grateful for his help in our decision to purchase our Lexus NX350. More

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Josh was very helpful in getting me the Lexus RX i wanted, he sent me the carfax and a video of the car before getting to the dealership and was very helpful throughout the entire process. He was very wanted, he sent me the carfax and a video of the car before getting to the dealership and was very helpful throughout the entire process. He was very knowledgeable in the cars options and very nice to talk to during the process More

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Jason was very knowledgeable salesman and never pushed my wife with her decision to purchase a NX 300, I would recommend Jason and Wilmington Lexus to any of my friends . GOOD JOB Jason. wife with her decision to purchase a NX 300, I would recommend Jason and Wilmington Lexus to any of my friends . GOOD JOB Jason. More

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