Darren Schwartz | Page 21

Buick Enclave The experience we had at Northwest Hills Buick dealership was an extremely pleasant one. Starting with Jason, and working with all of the staff from m The experience we had at Northwest Hills Buick dealership was an extremely pleasant one. Starting with Jason, and working with all of the staff from management and financing, our interaction with the Northwest Hills team was positive on all levels; in finding the perfect vehicle for our needs, setting up financing and protection plans and included services, the team was very knowledgeable and helpful. More

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2017 2500HD I had called around to a few different dealerships trying to locate a vehicle. I initially spoke to Jack - but he was not very responsive to my needs I had called around to a few different dealerships trying to locate a vehicle. I initially spoke to Jack - but he was not very responsive to my needs. I then called and spoke to Vin who did what I wanted - followed through and went above with sending me a video of the vehicle. I had decided not to go through NW Hills because I did not like the service - even thought I had bough here before - to go a see the vehicle and meet Vin. Vin was great. It was because of him that I bought - Bryan, his manager came over at one point and pushed about me buying the vehicle - and I did not appreciate it. Vin just stayed true to providing the answers to my questions - doing what I had asked and did a great job. I would recommend him again. I will say at one point I was going to pass - due to how I felt the bait and switch happened with receiving $2500 if bonus and then paying a higher interest rate than what the market was of 2.9 to a high of 3.9. I'm paying 4.9 and with having to keep for 3 or 4 months makes it so the vehicle is not new so I then would be in used car rates - so limiting refinancing of it. More

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Fair Deal on used Certified Car with trade in The negotiations were just ok at best.I was drawn to Dealership with internet pricing and negotiation began at lot price which was held for previous 6 The negotiations were just ok at best.I was drawn to Dealership with internet pricing and negotiation began at lot price which was held for previous 65days, and KBB pricing on my trade was printed out without the correct trim nor the options on this vehicle, The unfair price quote on trade in I believe was to make up for internet pricing on certified used car,yet in the end I feel I got a fair deal.Reading on to the End of this survey on GAP purchases I never heard of it. More

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New Car The sales staff and finance crew were helpful and straight forward. Vin communicated well and made the process very easy. I will probably buy anothe The sales staff and finance crew were helpful and straight forward. Vin communicated well and made the process very easy. I will probably buy another car from Sullivan when the time comes. More

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Never too far for a good experience We had many choices to buy our new GMC pickup. Four dealers within 20 miles and two other dealers closer than Northwest Hills. They had the best inv We had many choices to buy our new GMC pickup. Four dealers within 20 miles and two other dealers closer than Northwest Hills. They had the best inventory availability for both Chevy and GMC. They were willing to put numbers on paper before we made the drive, then followed through with those numbers. The vehicle itself is great. New 2500HD SLE. Northwestw Hills arranged for custom steps, installed the gooseneck hitch and had everything ready when we arrived to pick up the truck. More

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Our salesman Josh was knowledgeable, honest & personalable. I haven't been to the same GM dealership in many years for various reasons. I will, however, plan to come back to Northwest Hills Chevrolet the next t I haven't been to the same GM dealership in many years for various reasons. I will, however, plan to come back to Northwest Hills Chevrolet the next time I lease a vehicle. More

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A pleasant car-buying experience! We had a great experience buying our 2017 Buick Enclave from Northwest Hills. Vin was very knowledgeable, straightforward and responsive to our questi We had a great experience buying our 2017 Buick Enclave from Northwest Hills. Vin was very knowledgeable, straightforward and responsive to our questions. Darren was organized, patient and thorough. Everyone we dealt with was professional and courteous. This is the second car we've purchased from Sullivan and we will certainly recommend them to others. More

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Vin was very knowledgable about he product he was selling. The entire process was fair, thorough and an overall good experience. I would recommend or make another purchase from this dealership. Options were go The entire process was fair, thorough and an overall good experience. I would recommend or make another purchase from this dealership. Options were gone over and explained very well. More

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Outstanding from start to finish Id like to be completely honest after being dooped by a couple of dealerships I was skeptical about making the drive to these guys and now my biggest Id like to be completely honest after being dooped by a couple of dealerships I was skeptical about making the drive to these guys and now my biggest regret is not going to them sooner. From start to finish and from sales man to owner these guys are absolutely top notch. My salesman Vin dealt with my stubborn italian side for two weeks and didn't just send me on my way, he worked to make the deal happen. I live 2.5 hours away in New York and we had a little problem (which was caused on my part of not being prepared) and it was looking like I was going to have to make the trip again. But these guys came through and worked it out that I could leave with the car the same day. Everyone involved with the sale exceeded my expectations by leaps and bounds and I cannot say thank you enough. What I can say is you have guys have made a customer for life and I wouldn't think twice about going anywhere else. The drive for me is well worth it to have to deal with them again and I will do it again in the future without hesitation. Even after the sale when there is no obligation to me anymore Vin is still keeping in close and quick contact regarding little details I thought of after the fact. Thank you guys again. More

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Excellent and Professional Service We have dealt with many dealerships over the years and by far Sullivan's ranks in the top 2! Showroom service salesman Vin Kjersgaard was great. H We have dealt with many dealerships over the years and by far Sullivan's ranks in the top 2! Showroom service salesman Vin Kjersgaard was great. He is experienced and was very detailed in vehicle knowledge. More

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