Darren Schwartz | Page 22

Great to work with to find the best vehicle option Vin was great! I gave him the “must haves” and he found the right vehicle at the right price. No hard sell of unnecessary items. Vin was great! I gave him the “must haves” and he found the right vehicle at the right price. No hard sell of unnecessary items. More

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A Diamond in the Rough Sullivan's Northwest Hills is one of those dealerships where you know that you will be taken care of, not taken advantaged of. Everyone has to eat, so Sullivan's Northwest Hills is one of those dealerships where you know that you will be taken care of, not taken advantaged of. Everyone has to eat, so when you see prices on cars, you know that what they are asking is not outlandish. Come in and tell them what you want, and they will make sure you are driving away with the car that doesn't break your bank account but leaves a smile on your face. I have bought cars from Sullivan's for over a decade. I have family members and extended family members who head to Northwest Hills because they know that they will be treated with care. Josh Root was excellent at handling any concerns I had and made sure that I knew what every bell and whistle was in my car. He didn't spring any surprise fees at me at. I told him what I was looking to spend, and he made sure that any car he showed me was in my range. He answered emails promptly and followed through on statements he made during and after the deal was sealed. Don't waste your time looking for other dealerships. Go in knowing what you want and how much you want to spend, and let Northwest Hills do the rest for you. More

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Vehicle purchase Our recent experience purchasing a vehicle from your dealership was pleasant and not frustrating. Vin was very prompt in returning our calls. We tol Our recent experience purchasing a vehicle from your dealership was pleasant and not frustrating. Vin was very prompt in returning our calls. We told him what we wanted specifically in the vehicle and he was very efficient, prompt and professional. Also a comment - we were not harassed in purchasing additional services. However, additional services were offered and explained clearly but we were not harassed in buying. Whether it was a coincidence or just luck, this car buying experience was the best one we have experienced. More

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Buick Enclave The experience we had at Northwest Hills Buick dealership was an extremely pleasant one. Starting with Jason, and working with all of the staff from m The experience we had at Northwest Hills Buick dealership was an extremely pleasant one. Starting with Jason, and working with all of the staff from management and financing, our interaction with the Northwest Hills team was positive on all levels; in finding the perfect vehicle for our needs, setting up financing and protection plans and included services, the team was very knowledgeable and helpful. More

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2017 2500HD I had called around to a few different dealerships trying to locate a vehicle. I initially spoke to Jack - but he was not very responsive to my needs I had called around to a few different dealerships trying to locate a vehicle. I initially spoke to Jack - but he was not very responsive to my needs. I then called and spoke to Vin who did what I wanted - followed through and went above with sending me a video of the vehicle. I had decided not to go through NW Hills because I did not like the service - even thought I had bough here before - to go a see the vehicle and meet Vin. Vin was great. It was because of him that I bought - Bryan, his manager came over at one point and pushed about me buying the vehicle - and I did not appreciate it. Vin just stayed true to providing the answers to my questions - doing what I had asked and did a great job. I would recommend him again. I will say at one point I was going to pass - due to how I felt the bait and switch happened with receiving $2500 if bonus and then paying a higher interest rate than what the market was of 2.9 to a high of 3.9. I'm paying 4.9 and with having to keep for 3 or 4 months makes it so the vehicle is not new so I then would be in used car rates - so limiting refinancing of it. More

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Fair Deal on used Certified Car with trade in The negotiations were just ok at best.I was drawn to Dealership with internet pricing and negotiation began at lot price which was held for previous 6 The negotiations were just ok at best.I was drawn to Dealership with internet pricing and negotiation began at lot price which was held for previous 65days, and KBB pricing on my trade was printed out without the correct trim nor the options on this vehicle, The unfair price quote on trade in I believe was to make up for internet pricing on certified used car,yet in the end I feel I got a fair deal.Reading on to the End of this survey on GAP purchases I never heard of it. More

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New Car The sales staff and finance crew were helpful and straight forward. Vin communicated well and made the process very easy. I will probably buy anothe The sales staff and finance crew were helpful and straight forward. Vin communicated well and made the process very easy. I will probably buy another car from Sullivan when the time comes. More

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Never too far for a good experience We had many choices to buy our new GMC pickup. Four dealers within 20 miles and two other dealers closer than Northwest Hills. They had the best inv We had many choices to buy our new GMC pickup. Four dealers within 20 miles and two other dealers closer than Northwest Hills. They had the best inventory availability for both Chevy and GMC. They were willing to put numbers on paper before we made the drive, then followed through with those numbers. The vehicle itself is great. New 2500HD SLE. Northwestw Hills arranged for custom steps, installed the gooseneck hitch and had everything ready when we arrived to pick up the truck. More

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Our salesman Josh was knowledgeable, honest & personalable. I haven't been to the same GM dealership in many years for various reasons. I will, however, plan to come back to Northwest Hills Chevrolet the next t I haven't been to the same GM dealership in many years for various reasons. I will, however, plan to come back to Northwest Hills Chevrolet the next time I lease a vehicle. More

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A pleasant car-buying experience! We had a great experience buying our 2017 Buick Enclave from Northwest Hills. Vin was very knowledgeable, straightforward and responsive to our questi We had a great experience buying our 2017 Buick Enclave from Northwest Hills. Vin was very knowledgeable, straightforward and responsive to our questions. Darren was organized, patient and thorough. Everyone we dealt with was professional and courteous. This is the second car we've purchased from Sullivan and we will certainly recommend them to others. More

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