Darren Schwartz | Page 15

The sales consultant was very attentive and answered most of our questions.. we had to wait over an hour for the financial manager to take care of the financing which was not so good .. C DuPuis of our questions.. we had to wait over an hour for the financial manager to take care of the financing which was not so good .. C DuPuis More

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I saw the listing for the red Malibu on the internet. I called Northwest Hills Chrysler Jeep Dodge Ram Dealership, and Matt Dehler answered the phone. I asked if the car was still for sale and he verified called Northwest Hills Chrysler Jeep Dodge Ram Dealership, and Matt Dehler answered the phone. I asked if the car was still for sale and he verified that it was. He asked if I wanted to come to see it and I told him I would call in the morning to verify that we could make the trip. This dealership is 46 miles from our home. Matt gave me his cell phone number to call back. I called early Saturday morning and left a message for Matt. He returned my call within 10 minutes. When I said we would like to see the car, he said that he would pull it out to the front of the dealership. When we finally arrived there it was out front for us to view, as promised. Matt took a picture of my license and we were off on a road trip. Both my husband and I had a chance to drive the car. It was the car I was looking for because I wanted a red 2012 Malibu and this was the only dealership that had one. When we returned Matt explained all the details about the sale to us. He was smiling and friendly the whole time. He spent a lengthy amount of time with the rental agency and the insurance company because we live in Massachusetts and we were buying a car in Connecticut. We also needed to return our rental in Connecticut. Matt made all this possible with the help of Neil Reising. He did not get frustrated at any time during all the hassles with the insurance company transactions. We had to go to a local bank to get a bank check, and while we were gone Matt even went to the rental office to make sure they had a key drop. I would say that we had a pleasant day at the dealership. As we were waiting for the insurance and the loan to clear another person came by and offered me a sandwich. All in all this was a wonderful relaxing transaction for us even though there were glitches because were doing a multi-state transaction. If I lived closer I would send all my friends to Matt Dehler to buy a used car. When everything was settled we spoke with Darren Schwartz to sign all the paperwork. Then Matt sat in the car with us to get the OnStar changed into our names from the dealership. Good Going Matt Dehler!!!! More

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after a quick phone with matt he explained to me that the truck i was interested in was still available.matt let me know that he would be at the dealership this morning and to come up at my convenience.i cal truck i was interested in was still available.matt let me know that he would be at the dealership this morning and to come up at my convenience.i called to to tell matt that i was on the way up,he said he had already pulled the truck out front for me. i arrived we took it for a test drive i liked the truck we took care of financing and i purchased the 2008 sierra.i felt very comfortable dealing with matt and finalizing the paperwork with darren schwartz.i look forward to doing more business in the future thanks, stephen raftery More

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Nice dealership offering best price I was able to find and great customer service. Worth the trip up from Long Island thanks to the willingness of Bill Reudgen to pick me up at ferry terminal Bridgeport a and great customer service. Worth the trip up from Long Island thanks to the willingness of Bill Reudgen to pick me up at ferry terminal Bridgeport and driving me to dealership to complete sale. More

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From my first contact on the internet to the final signing of the sale my experience was nothing short of excellent.All questions were answered and all options explained in a friendly and accurate man signing of the sale my experience was nothing short of excellent.All questions were answered and all options explained in a friendly and accurate manner.I was offered financing which was better than the one I had intended to use and it will save me money.Everything was done in 3 hours from start when I arrived till I drove my Jeep home that same day. More

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My husband and I bought our first ever new car at Northwest Hills dealership. Steve Smith was wonderful. He was very nice and addressed every question we had about customizing a car (and we had lot Northwest Hills dealership. Steve Smith was wonderful. He was very nice and addressed every question we had about customizing a car (and we had lots of questions!) Steve also gave us a deal on the car for driving from far away to work with him. Darren was great and found us a low rate for our car loan. We were also updated about the status of our car during its entire production and shipment cycles. Would definitely buy from Northwest Hills again! More

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This was my second car from nwh, They worked very hard to get me into a car that was what I was looking for in a price that I could afford. to get me into a car that was what I was looking for in a price that I could afford. More

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The Northwest Hills Chrysler Jeep was referred to me as a very responsive, easy dealership to work with, unlike the other dealer I visited three times before. Jeff and Neil showed me the vehicle I was lookin very responsive, easy dealership to work with, unlike the other dealer I visited three times before. Jeff and Neil showed me the vehicle I was looking for, worked up a price for it, and left it up to me to purchase. They even found the color I was looking for and brought the car into the dealership for me. They did not double talk or create a high pressure sales pitch. Very unlike my previous experiences at other dealerships. They were very responsive to my concerns about dealing with a quatlity dealership who would take care of me after the sale. To sum it up: friendly, courteous, knowlegdeable,responsive team of people including the service and finance depts. I couldn't be any happier with the car or the people my wife and I dealt with. Kudos to the team at Northwest Hills for putting the customer first. More

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Stopped in to check out a used car I saw posted online. I had been to multiple dealers around Connecticut and even one in New Jersey, Northwest Hills was by far my best experience. The staff is very knowledg had been to multiple dealers around Connecticut and even one in New Jersey, Northwest Hills was by far my best experience. The staff is very knowledgeable, friendly, and made sure I was satisfied. They definitely take time to make sure they sell quality cars. Jeff is a great salesman and helped me meet my needs, I would highly recommend them to anyone. I'm now a happy Wrangler owner. More

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As most peoplewill tell you, buying a vehicle can be a frustrating and overwhelming process. As I live in Boston, I began my search for a new car online using sites such as cars.com, auto trader and, of c frustrating and overwhelming process. As I live in Boston, I began my search for a new car online using sites such as cars.com, auto trader and, of course, craigslist. Truth be told, i cannot imagine the process before the ability to search online to find the car that you are looking for especially for someone as picky as myself. Luckily for me, this online search led me to a dealership named Northwest Hills Chrysler Jeep Dodge Ram in Torrington, CT. I contacted the dealership and began communication with a salesman named Jeff Cormier. From my first conversation with Jeff, I felt that this is my kind of salesman as I felt he was genuine in our conversations and truly interested in assisting me in finding the perfect vehicle for me. Being in sales myself, I know that there is a fine line between being persistent, and being too pushy to the point where you feel he only cares about the sale, and not my interests. He was able to answer any questions that I had and was always readily available; whether he took my phone call or quickly returned my call. Being over 100 miles from the dealership, most of the conversations we had were over the phone, but when I finally met Jeff in person, I felt like we were old friends. Not only was he easy to work with, but he was very helpful during all the steps in the process. In conclusion, I would not only recommend Jeff, but also Neil (the GM and Darren, the finance guru) also assisted me in the purchase of my vehicle. All three individuals wer very nice, a pleasure to work with and helped me understandeverything iwas signing, and made me feel comforatble and confident in the decision I was making. I would go back to them in a heartbeat and would recommend them to any family member or friend. More

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