Darryl Case
Darryl Case at Lombard Ford

Darryl Case | Page 3

Service And Parts Director

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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37 Reviews
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37 Reviews

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37 Reviews of Darryl Case

December 21, 2020

Dealership Rating
Employee Rating

The service department , parts, and mechanics really do a great job taking care of the customers at Lombard. We are lucky to have them help. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Weir, George Fogarty , Polly Brancato, Jeff Ingraham, Mark Jones, Daniel LoRusso, Ed Obrien, Drew Paris

Dec 31, 2020

Lombard Ford responded

Thank you Carol for sharing your kind thoughts. We appreciate your business and look forward to taking care of any further servicing you need. Happy New Years! Your friends at Lombard Ford

Dec 31, 2020

Lombard Ford responded

Thank you Carol for sharing your kind thoughts. We appreciate your business and look forward to taking care of any further servicing you need. Happy New Years! Your friends at Lombard Ford

Jan 06, 2021

Carol responded

Happy New Year and Best Wishes to all for 2021.

December 20, 2020

Dealership Rating
Employee Rating

I went in for a regular service but had to have brake pads and new rotors. I always have excellent service at Lombard and the staff always takes very good car of my car and myself. I am always totally sa More

by jab7447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Polly Brancato, Robert Edwards, Jeff Ingraham, Drew Paris

Dec 21, 2020

Lombard Ford responded

We appreciate your business and thank you for your kind words. It's nice to know our employees take such good card of our customers. Stay safe. Your friends at Lombard Ford

Dec 21, 2020

Lombard Ford responded

We appreciate your business and thank you for your kind words. It's nice to know our employees take such good card of our customers. Stay safe. Your friends at Lombard Ford

December 15, 2020

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Employee Rating

I have done business at Lombard for over 20 years. Because of their business support I have been able to take care of family matters. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Weir, George Fogarty , Polly Brancato, Barbara Dew, Robert Edwards, Mark Jones

Dec 19, 2020

Lombard Ford responded

Thank you for your business over the years Carol. Always glad to be of any help that we can. We're here for you! Your friends at at Lombard Ford

Dec 19, 2020

Lombard Ford responded

Thank you for your business over the years Carol. Always glad to be of any help that we can. We're here for you! Your friends at at Lombard Ford

Dec 21, 2020

Carol responded

My last service was well done. The service department explained about the choices for the battery and helped me get things taken care of. We are lucky to have them here for us.

November 14, 2020

Dealership Rating
Employee Rating

Great place. Very friendlyHighly recommended. Quick Great place. Very friendly Highly recommended. Quick service in and out in a timely manner. Explained all work that was performed. Will definitely More

by dcase3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Weir, George Fogarty, Emma Allen , Polly Brancato, Barbara Dew, Mark Jones, Daniel LoRusso, Ed Obrien

Nov 14, 2020

Lombard Ford responded

We can't thank you enough for all the great things you said about us. So glad that we are keeping you happy. See you on your next visit! Happy Holidays. Your friends at Lombard Ford

Nov 14, 2020

Lombard Ford responded

We can't thank you enough for all the great things you said about us. So glad that we are keeping you happy. See you on your next visit! Happy Holidays. Your friends at Lombard Ford

October 23, 2020

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Employee Rating

What a nice family dealership. It doesn't get any better than that. Thank you for your continued support. Always looking out for the customer! More

by Mroberge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Weir , Polly Brancato, Robert Edwards

Oct 23, 2020

Lombard Ford responded

Thank you for being so gracious. We're proud of the atmosphere of "family" that we project, and will always appreciate your business. Your friends at Lombard Ford

Oct 23, 2020

Lombard Ford responded

Thank you so much. for the kind words.....Rob Lombard

Oct 23, 2020

Lombard Ford responded

Thank you for being so gracious. We're proud of the atmosphere of "family" that we project, and will always appreciate your business. Your friends at Lombard Ford

October 12, 2020

Dealership Rating
Employee Rating

I brought my Focus in for a Works Package and to please check for something leaky under the hood. They found it, fixed it under my genuine Ford Extended Service Plan....Premium Care! I always get the ext More

by MMANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Edwards

Oct 13, 2020

Lombard Ford responded

Thank you for sharing your story sir. Glad we could take care of you in the manner you've come to expect. Your friends at Lombard Ford

Oct 13, 2020

Lombard Ford responded

Thank you for sharing your story sir. Glad we could take care of you in the manner you've come to expect. Your friends at Lombard Ford ;)

Oct 13, 2020

MMANS responded

Drew and the Lombard Service Team are the Best

September 14, 2020

Dealership Rating
Employee Rating

I am always pleased with the service and Polly was friendly and professional. I like the smaller dealerships due to the personal care the provide. More

by jackiefrost2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Polly Brancato

Sep 18, 2020

Lombard Ford responded

Thank you for sharing your thoughts. Always a pleasure to service your vehicle. Your friends at Lombard Ford

Sep 18, 2020

Lombard Ford responded

Thank you for sharing your thoughts. Always a pleasure to service your vehicle. Your friends at Lombard Ford

August 21, 2020

Dealership Rating
Employee Rating

Bought my first car in 25 years and could not be happier! Rob and his staff are the absolute BEST! From start to finish Lombard Ford was simply amazing! I got the best deal on a car and could not be happi More

by James T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Weir, George Fogarty, Emma Allen , Anthony Alfieri, Barbara Dew, Robert Edwards, Mark Jones, Daniel LoRusso, Ed Obrien

Aug 21, 2020

Lombard Ford responded

WOW! We're speechless, and humbled. THANK YOU so much for sharing your experience James. We look forward to a life long relationship with you as well sir! Stay safe. Enjoy your Escape! Your friends at Lombard Ford

Aug 21, 2020

Lombard Ford responded

WOW! We're speechless, and humbled. THANK YOU so much for sharing your experience James. We look forward to a life long relationship with you as well sir! Stay safe. Enjoy your Escape! Your friends at Lombard Ford

June 22, 2020

Dealership Rating
Employee Rating

Awesome service, great advisor ,fast scheduling . I have been to other dealers and this place has that home type feel to it no pressure approach More

by jackiefrost2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg

Jun 29, 2020

Lombard Ford responded

It's always a pleasure to do business with you Jackie. We can't thank you enough for continuing to use us for all your vehicle needs. Your friends at Lombard Ford

Jun 29, 2020

Lombard Ford responded

It's always a pleasure to do business with you Jackie. We can't thank you enough for continuing to use us for all your vehicle needs. Your friends at Lombard Ford

January 23, 2020

Dealership Rating
Employee Rating

Thanks to Darryl Case In parts. He realized I ordered the wrong part and called another dealer to get me the correct part. Awesome service! More

by schackbo
Recommend Dealer
Yes
Jan 23, 2020

Lombard Ford responded

Always a pleasure to be of any assistance. Thank you for your time in sharing your thoughts. We're always here for you. Your friends at Lombard Ford

Jan 23, 2020

Lombard Ford responded

Always a pleasure to be of any assistance. Thank you for your time in sharing your thoughts. We're always here for you. Your friends at Lombard Ford

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