Dason Howard
Dason Howard at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Dason Howard | Page 2

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
158 Reviews
4.8

158 Reviews

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158 Reviews of Dason Howard

April 09, 2026

Dealership Rating
Employee Rating

Staff Very friendly, clean, nice waiting area. I like they clean the truck after getting it done More

by DIANATORRES_1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Apr 10, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Diana! I’m thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. We take pride in providing a friendly atmosphere and maintaining a clean environment for our customers. I’m also glad you appreciated the truck cleaning service. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 06, 2026

Dealership Rating
Employee Rating

Great service tech that was attentive to what I needed done.Thank you for providing great customer service and actually got my repairs completed earlier than expected. More

by jeansarnold64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jean! I’m thrilled to hear that you had a positive experience with our service team at James Wood Chevrolet Buick GMC Decatur. It's great to know that we could complete your repairs ahead of schedule and provide the attentive service you needed. I appreciate your support, and we look forward to serving you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 19, 2026

Dealership Rating
Employee Rating

Service department waiting area was clean and had plenty of seating if waiting. Work was done promptly and as explained. More

by kfriers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Mar 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate you taking the time to share your experience at James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that our service department met your expectations with a clean waiting area and prompt work. We look forward to serving you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 19, 2026

Dealership Rating
Employee Rating

Great service staff was unbelievable kind and helpful! They gave us updates on when my trk would be ready and if they thought they’d be a delay we knew right away! More

by EISCHEID1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I’m pleased to hear that you had a great experience with our service team at James Wood Chevrolet Buick GMC Decatur. Keeping you updated about your truck is important to us, and I’m glad to know our staff met your expectations. I appreciate your kind words, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 06, 2026

Dealership Rating
Employee Rating

Fast friendly service! Great communication with my service writer! I would recommend going for service here at James Woods! More

by aufroader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Mar 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you experienced fast and friendly service at James Wood Chevrolet Buick GMC Decatur. It's great to know that our communication met your expectations. I appreciate your recommendation, and we look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

March 02, 2026

Dealership Rating
Employee Rating

Very knowledgeable personnel. Friendly service and convenient location. Did a great job A+A+A+ More

by CATELAND
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

Mar 03, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Cate! I'm thrilled to hear that you found our team knowledgeable and our service friendly at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words, and we look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

February 27, 2026

Dealership Rating
Employee Rating

When I called to schedule service I was quite frustrated but Dason was patient and professional, he promptly took care of every necessary arrangement and the issue with my vehicle has been fully resolved. F More

by SPHILLIPS1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Baier, Starla Johnson, Bryan Stanley , Dane Shelton

Feb 28, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm so glad to hear that Dason was able to assist you with your service needs and resolve the issue with your vehicle. At James Wood Chevrolet Buick GMC Decatur, we strive to provide exceptional service from sales to service. We appreciate your kind words and look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

February 12, 2026

Dealership Rating
Employee Rating

I have been using James Woods for my service for 10 years. Until last year I have had total faith in them. This last 1-2 years it has been less. during the remodel it was hit and miss then total turn More

by RSJOYCE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Bryan Stanley, Krystal Gipson

Feb 15, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Joyce. I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 10 years. It's concerning to hear about your recent experiences, and I understand how important reliability and communication are in our service department. We are continuously working to improve our processes and staff to better serve our valued customers. If you have specific concerns, please feel free to reach out to me directly so we can discuss them. We hope to regain your trust and appreciation moving forward. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

February 11, 2026

Dealership Rating
Employee Rating

Purchased 3 cars here this year and had 2 serviced, every experience has been top notch. Flexible on pricing, had or ordered the exact cars we wanted and the service department was great also. Matt and his t More

by jby556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing review! I truly appreciate your continued trust in James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that you had top-notch experiences while purchasing and servicing your vehicles. I'm glad that Matt and the team could meet your needs and provide you with the exact cars you wanted. We look forward to assisting you again in the future and hope you share your positive experiences with others! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 07, 2026

Dealership Rating
Employee Rating

Service personnel was very pleasing and helpful. I will return for another service needs I may have in the future. More

by CSDUNLAP51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

Feb 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that our service personnel at James Wood Chevrolet Buick GMC Decatur made your experience pleasing and helpful. We look forward to assisting you with any future service needs. Your support means a lot to us! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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