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Dason Howard
Dason Howard at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Dason Howard | Page 11

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
179 Reviews
4.8

179 Reviews

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179 Reviews of Dason Howard

September 13, 2025

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Employee Rating

I was early and they got me in. Everyone was friendly and service was great. Waiting room was clean. More

by crksde4100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes , Paul Johnson

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Sep 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide friendly and efficient service, and we're glad our clean waiting room made your visit more comfortable. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 10, 2025

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Employee Rating

dason was great thru the whole process, from ordering parts to the completion of the repair More

by PLEIJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I am thrilled to hear that Dason provided great service throughout your experience at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to assist you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 08, 2025

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Employee Rating

Dason in the service department is top knock. This dealership is now our go-to dealership for service on our vehicles. I typically wait for my vehicle to be serviced. The folks there are alway More

by carlosu300tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward

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Sep 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Carlos! I'm pleased to hear that our service department, especially Dason, has made such a positive impression on you. At James Wood Chevrolet Buick GMC Decatur, we strive to provide friendly and knowledgeable service, and it’s great to know that we have become your go-to dealership for your vehicle needs. We look forward to seeing you again for your next service visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 31, 2025

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Employee Rating

It's a dealership, they are there to turn a profit. No more to say. More

by CALVIN.WRIGHT367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris

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Sep 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your thoughts, Calvin. I appreciate your feedback and understand that the business side of a dealership is important. At James Wood Chevrolet Buick GMC Decatur, we strive to provide our customers with a great experience while balancing our operational needs. If you have any specific concerns or suggestions, please feel free to reach out to me directly. I value your input as it helps us improve. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 29, 2025

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Employee Rating

James Wood has the best service center around. They always value your time, while being very attentive to your needs. Dason Howard always goes above and beyond to make sure your experience is a go More

by BDAUGHERTY83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your feedback and am thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that Dason provided you with exceptional service. We look forward to welcoming you back in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 23, 2025

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Employee Rating

Dason always does a great job taking care of me and my cars! This place is great! More

by edwardpecina80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mayfield, Asa Johnson Jr, Chad Huddleston, Shawn Hooe, Sam Lara

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Aug 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Edward! I appreciate your kind words about James Wood Chevrolet Buick GMC Decatur and are thrilled to hear about your positive experiences with us. It’s always our goal to take great care of you and your vehicles. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 20, 2025

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Employee Rating

I made an appointment and then the vehicle sat for 4 days before ever being looked at. Then the diagnosis was a bad connection terminal. Said it was replaced and the vehicle clean of problems. Returned to us More

by AAAPOOLSERVICE4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand your frustration regarding the delay in service and the subsequent issues with your vehicle. It’s important to us at James Wood Chevrolet Buick GMC Decatur that our customers feel valued and receive timely assistance. I appreciate your feedback and invite you to contact me directly so I can address your concerns more thoroughly. Your satisfaction is a priority. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 16, 2025

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Employee Rating

Great response rate for scheduling and attentiveness. Always friendly and open to concerns. Easy to work around work schedule. More

by ashleyjesko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Ashley! We truly appreciate your feedback about our responsiveness and attentiveness at James Wood Chevrolet Buick GMC Decatur. It's great to hear that we could accommodate your schedule and be there for your concerns. We look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 12, 2025

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Employee Rating

As always the team at James Wood is professional and polite. Service and sales team are great! More

by frank.b.mitchell.iv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Landon East

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Aug 12, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Frank! I'm glad you had a great experience with both our service and sales teams at James Wood Chevrolet Buick GMC Decatur. Your feedback motivate us to keep delivering excellent service. We look forward to seeing you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 10, 2025

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Employee Rating

Definitely worth the short drive to Decatur! After very disappointing experiences at much closer certified GMC dealers in North Fort Worth, I was finally referred to James Wood Motors. They ha More

by ABUSTER02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Stokes , Kuyle Evans

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Aug 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was such a positive one, especially after your previous experiences. Our team strives for excellent service and communication, and we appreciate you recognizing our efforts. We look forward to seeing you again for your future vehicle needs! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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