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Dason Howard
Dason Howard at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Dason Howard | Page 11

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
160 Reviews
4.8

160 Reviews

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160 Reviews of Dason Howard

July 07, 2025

Dealership Rating
Employee Rating

We came in for an oil change and tire rotation on my wife's 2024 Silverado. While waiting, we worked with Rocco and looked at several different model vehicles. After test driving the Traverse, we deci More

by Steve knight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo

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Jul 07, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Steve! We’re thrilled to hear that your visit to James Wood Chevrolet Buick GMC Decatur went smoothly and that Rocco was able to assist you with both the oil change and your new 2025 Traverse. We appreciate your decision to trade vehicles with us, and we hope you enjoy every moment of your new ride. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 01, 2025

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Employee Rating

I called this dealership regarding three recalls on my GMC. They scheduled me immediately for the repairs and completed them in one day. I am extremely happy with their sense of urgency and customer ser More

by LORIBMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you were satisfied with the prompt service and attention to your GMC recalls at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in delivering excellent customer service, and we're glad you experienced that. We look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 01, 2025

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Employee Rating

Dropped it off for service and Dash Cam Installation, it was supposed to be an all day job, but they finished it earlier than expected. Great service and communication throughout the process. More

by robsimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! We're thrilled to hear that your dash cam installation and service at James Wood Chevrolet Buick GMC Decatur was completed earlier than expected. We pride ourselves on great service and communication, and it’s wonderful to know we hit the mark for you. We look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 01, 2025

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Employee Rating

WOW. ..WOW...WOW! Excellent service. Bryan Stanley is very Thoughtful, Courteous, Attentive, Eager to help and Knowledgeable. More

by CECILLEMOND52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Landon East, Tyler Mayfield, Karen Pattison, Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes , Paul Johnson

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Jul 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Cecil! I'm thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Bryan provided you with excellent service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 30, 2025

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Employee Rating

Dason does a great job in communicating as the job progressed. He is quick to inform me of changes that might come up. More

by STEVEN.THOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words, Steven! We appreciate your feedback about Dason and his excellent communication during your experience at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you felt well-informed throughout the process. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 28, 2025

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Employee Rating

Thank you to Dason for excellent service and taking care of the service for my Envision More

by CLEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 28, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I am happy that Dason provided you with excellent service for your Buick Envision at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to assisting you again on your next visit. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 28, 2025

Dealership Rating
Employee Rating

Great service. Really fast as well. Been using them for over 15 years. Highly recommend More

by MECCAT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward, Bryan Stanley

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Jun 29, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 15 years. It's great to hear that you experienced fast and great service. We look forward to continuing to serve you in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 28, 2025

Dealership Rating
Employee Rating

I had a wonderful experience! The customer service was great. My car repair was quick. More

by RLLOWRY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes , Krystal Gipson, Paul Johnson, Zach Rhine

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Jun 28, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your review! I'm glad you had a wonderful experience at James Wood Chevrolet Buick GMC Decatur and that our customer service met your expectations. It's great to know your car repair was quick as well. We look forward to seeing you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 18, 2025

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Employee Rating

Dawson was very helpful on my windshield fluid problem . And had my truck delivered and vacuumed for mr More

by SANDRA.PETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Sandra! We're thrilled to hear that Dawson was able to assist you with your windshield fluid issue and ensure your truck was delivered cleaned and vacuumed. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 17, 2025

Dealership Rating
Employee Rating

Great. Service provider is very nice. Check out ladies are very friendly. Every thing is nice and clean More

by SFORREST2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing friendly and clean service, and it's wonderful to know that it made a positive impression on you. We look forward to welcoming you back on your next visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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