Dave Brown
Dave Brown at Team Volkswagen & Audi Northwest Indiana

Dave Brown | Page 6

Volkswagen Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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4.9
72 Reviews

Dealership Experience

17 yrs, 9 mos

4.9

72 Reviews

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72 Reviews of Dave Brown

June 29, 2026

Dealership Rating
Employee Rating

Always top notch service. Great attention to detail. Loyal to their customers. Been coming here for years and will continue to come back. More

by TROBINSON605
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Janda

Jun 29, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing you’ve trusted us for years means a lot, and we’re pleased our attention to detail continues to meet your expectations. It was a pleasure servicing your Volkswagen Atlas Cross Sport and ensuring everything received top-notch care. We look forward to your next visit and appreciate your loyalty.

June 21, 2026

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Excellent service! ! The experience could not have been better!! The guys were very nice, polite and helpful. More

by bonniel1115
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Josh Janda

Jun 21, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled our team could deliver such excellent service on your Volkswagen. It’s rewarding to know the crew was polite and helpful during your visit. Feel free to reach out whenever your Volkswagen needs service.

June 18, 2026

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Service was excellent and communicated every step of the way..sent a video of things they were looking at.. More

by PHILLIPKRUEGERJR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Josh Janda , Blake McCarty

Jun 18, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to hear your Audi A4 service went smoothly and that our video updates kept you in the loop. Thank you for recognizing our team’s efforts. We look forward to assisting you again.

June 13, 2026

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Poor service this time . I asked for 2 specific things to be done. Not done. I,m a 20 year client. Don't know if I win return More

by MDHKEELEY
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Josh Janda

Jun 18, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 01, 2026

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Employee Rating

The best! Always great service! I enjoy coming to this dealer and the staff is awesome! More

by RHINDI1993
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Josh Janda , Blake McCarty

Jun 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re delighted to hear our service team continues to impress you. Thank you for bringing your Audi A5 Sportback to us and for recognizing our staff’s efforts. We look forward to seeing you again for your next appointment.

May 31, 2026

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Excellent service! Friendly atmosphere. Timely appointment! If I want to write fifteen words I'd write a book! More

by edmondsoliday
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi

Jun 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thanks for sharing your Audi Q5 service experience. It’s rewarding to know the atmosphere felt welcoming and your appointment stayed on track. We appreciate the chance to support your future service needs.

May 30, 2026

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Have been very happy with the excellent service I have received over the last 20+years could not imagine going anywhere else with my vehicles. Joe is always available, knowledgeable and helpful. Tha More

by CLAUDIAK736
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Josh Janda , Blake McCarty

May 30, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing you’ve relied on us for service on your Audi RS 5 and other vehicles for more than two decades is truly rewarding. Joe is always ready to assist, and we’re glad you find his expertise helpful. Thank you for your continued trust.

May 28, 2026

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Employee Rating

Friendly, clean and the Service crew took good care of my car! Dave Brown is a good leader! More

by LORIASIMOLA923
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Josh Janda , Blake McCarty

May 28, 2026

Team Volkswagen & Audi Northwest Indiana responded

How wonderful to hear that our service team provided a friendly and clean environment while working on your Volkswagen Jetta. Thanks for recognizing Dave and the crew’s dedication to caring for your car. We look forward to helping you again soon.

May 22, 2026

Dealership Rating
Employee Rating

I am always satisfied with the service that I get at team imports. Dave, Josh and the staff are always pleasant and efficient. More

by DONNADOESCAKES
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Janda

May 22, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s great to hear that Dave, Josh and our team continue to provide pleasant, efficient service for your Volkswagen Jetta SportWagen. We appreciate your loyalty and look forward to welcoming you back.

May 17, 2026

Dealership Rating
Employee Rating

Upfront pricing and great customer service been a customer for many years. Would not go anywhere else. More

by mike11019913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for recognizing our transparent pricing and attentive support over the years. It’s been our pleasure caring for your Volkswagen, and we look forward to welcoming you back. Our team appreciates your loyalty.

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