Dave Brown
Dave Brown at Team Volkswagen & Audi Northwest Indiana

Dave Brown | Page 7

Volkswagen Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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4.9
72 Reviews

Dealership Experience

17 yrs, 9 mos

4.9

72 Reviews

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72 Reviews of Dave Brown

May 16, 2026

Dealership Rating
Employee Rating

We have just started getting our car serviced at Team VW this past year and are so glad we did! This last couple of visits have been disappointing and I don't think it is necessarily the guys at Team VW. More

by buschmanbills
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Audi Northwest Indiana are glad to have you as a customer.

May 14, 2026

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Ryan was great, had my Jetta ready and all I had to do is sign the papers. Team VW and Mac are always 5 stars also.👍 More

by dean705
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mac Cannon, Ryan Roddy, Josh Janda , Van Gurley Jr

May 14, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to hear that Ryan had your Volkswagen Jetta ready so quickly and that Mac delivered outstanding service. It’s great to know our team made your purchase seamless. Enjoy every mile in your Jetta.

May 09, 2026

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Good people work at teamimports ,Alwawys good service and Frendly.place to come .I always have my work done here More

by R.REAM
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Josh Janda , Blake McCarty

May 09, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re glad our team delivers friendly service for your Volkswagen Tiguan. Thank you for relying on us for every visit.

May 04, 2026

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Team VW always has great customer service. And great service staff too. I appreciate ya! More

by JPETE-ROGERS
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Recommend Dealer
Yes

Other Employees Tagged: Mia

May 04, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to know our team delivered outstanding service during your Volkswagen visit. We appreciate your kind words about our customer care and service staff. Thank you for choosing us and we look forward to your next visit.

May 01, 2026

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Great service every time I bring my car to the dealership. The staff is friendly, professional, and always takes very good care of their customers. More

by marafarrow1013
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Recommend Dealer
Yes
May 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for trusting us with your Volkswagen Jetta. We’re delighted our team provides friendly, professional service each time and look forward to caring for your vehicle again.

April 30, 2026

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This dealership is very courteous and helpful. The sales staff is knowledgeable about the Volkswagen products. More

by mrfixit0648
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Recommend Dealer
Yes
May 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re pleased our team was courteous and knowledgeable about Volkswagen models while servicing your ID. Buzz. Thank you for sharing your experience. We look forward to assisting you again.

April 29, 2026

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Employee Rating

Went in for a recall notice service was very quick and we were on our way More

by a.nomad2012
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Recommend Dealer
Yes
Apr 29, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re glad our team handled your Volkswagen Jetta recall swiftly so you could get back on the road right away. Thanks for sharing your experience and for the 5-star rating.

April 29, 2026

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Employee Rating

On 4/10 I visited this dealership due to front end shaking with braking. Dave in service was excellent with his customer service. Dave called me and told me the technician did not feel the anything. I More

by tlloyd
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Recommend Dealer
No

April 22, 2026

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My car still doesn't run right. Left front tire feels wobbly and now I have a grinding noise when I apply brakes. Will try another dealer. Been to your place twice More

by DLZBARAB1977
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Recommend Dealer
No

Other Employees Tagged: Josh Janda

Apr 23, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 12, 2026

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Employee Rating

Fast, courteous, competent service. From the time I called to set up an appointment - to repair my VW Tiquan under warranty - to leaving my visit, the customer service was exemplary. More

by MICDOT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Josh Janda

Apr 12, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for the five-star review. We’re pleased our team delivered fast, courteous, and competent service, from scheduling your appointment to completing your Volkswagen Tiguan warranty repair. Let us know anytime you need assistance again.

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