Dave LaBar

Experience was great. Dustin our salerep was knowledgeable, personable, friendly and overall a great person. Did not disappoint. From him to the sales manager and the fina Dustin our salerep was knowledgeable, personable, friendly and overall a great person. Did not disappoint. From him to the sales manager and the finance manager everyone was kind and friendly. Made you feel welcome. Quick and easy. Thanks for the exceptional experience we had. More

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Amy Mansfield is my account representative and has provided me with outstanding service. I also would like to say that Sands technical support and engineers have been 5 Stars in resolving any issues provided me with outstanding service. I also would like to say that Sands technical support and engineers have been 5 Stars in resolving any issues with my Ram 2019 Laramie Longhorn More

by barno1 Verified Customer Verified Customer

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Everyone was very helpful and Krystal, Dustin and Dave all made for a pleasurable experience all made for a pleasurable experience More

by bwhackd34 Verified Customer Verified Customer

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Dealing with a leak on back gladiator window - they found source of leak and ordered part within hour. Covered under warranty. Excellent service from when you pull in to when you leave. source of leak and ordered part within hour. Covered under warranty. Excellent service from when you pull in to when you leave. More

by scottrgehringer Verified Customer Verified Customer

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Every time I bring my truck to this RAM dealer, the service is never completed the first time. I always have to call to check on the job, and the truck ends up staying there much longer than they promi service is never completed the first time. I always have to call to check on the job, and the truck ends up staying there much longer than they promised. Most times, I have to bring it back two or three times for the same issue, or a new problem shows up right after they worked on it. It’s very frustrating and inconvenient. They really need to improve their service quality and communication. More

by M&Z Seasonal Landscaping INC Verified Customer Verified Customer

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The dealership as a whole is great and the Service Department is exceptional. Amy always takes the time to answer your questions and go over the invoice. Department is exceptional. Amy always takes the time to answer your questions and go over the invoice. More

by hogwild03 Verified Customer Verified Customer

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I have been an avid Jeep owner for nearly four decades; obviously, I love the brand and until recently experienced superb service. My husband and I tried in vain to rectify our unsatisfactory outcomes by d obviously, I love the brand and until recently experienced superb service. My husband and I tried in vain to rectify our unsatisfactory outcomes by directly contacting Service Manager Ray McKnight and General Manager Dave LaBar. We received no response from either party regarding a missing hitch cover that someone removed during a service repair appointment and an incomplete service issue. Both of these unresolved issues should serve as a warning to current and potential Jeep/Chrysler customers of Sands Chrysler Jeep Dodge Ram, located in Quakertown, PA. I brought my 2018 Jeep Grand Cherokee in for multiple service issues in March of 2025. After a week, I picked it up and received a detailed itemization of the repairs that had been completed. Shortly after, I noticed the hitch cover was missing, causing me significant inconvenience. Ms. Malone from the service department informed me that it likely came off while driving, as it was only attached with three clips.  Unsatisfied with this, I contacted Service Manager Ray McKnight, who initially responded promptly. He ordered a replacement cover, but during installation, we discovered the metal strip was missing as well, further delaying the resolution. After returning multiple times, on May 3, 2025, I was informed that the part had not arrived and would be reordered if necessary, prolonging the resolution process.  On May 29, 2015, I again reached out to Mr. McKnight to address two concerns: following up on both the hitch cover part and an issue regarding a motor fan blower that was one of the repairs completed in March, which was still unresolved.  At the time of service, my extended warranty covered all repairs; however, it expired at the end of April, which I had previously communicated. After receiving no response from Mr. McKnight, my husband reached out multiple times, including an email and several voicemails. Several weeks later, he contacted Sands Auto Group customer service and spoke with Ben, who mentioned that Mr. Sands would be available to discuss our concerns and would return our call. We never heard from Mr. Sands.  Frustrated with the lack of communication, my husband ordered the missing part from Bergey’s in Souderton, paid for it, and installed it himself. This disappointing experience stemmed from an error in the service department at Sands. While I understand such things can happen at busy dealerships, the poor communication has eroded my trust in them. Trust is the most essential word when it comes to purchasing anything, especially of such magnitude as a vehicle. There is nothing worse than being unable to trust the people and policies that stand behind the Jeep vehicles. My husband's decision to forego trading his BMW for a Jeep at Sands and instead return to his BMW Dealership is a clear indication of the impact of this experience on our future business. More

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The best dealership and service center in the Leigh Valley. Sands treats it's customers like family a d always goes above and beyond for customer satisfaction.A customer of this dealership since 1998. Valley. Sands treats it's customers like family a d always goes above and beyond for customer satisfaction.A customer of this dealership since 1998. AAA+++ all the way!!!! More

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Everyone was very nice. I wish they would have figured out what my hybrid Jeep turned off on me and why when it changes from electric to hybrid on the turnpike I loose accel I wish they would have figured out what my hybrid Jeep turned off on me and why when it changes from electric to hybrid on the turnpike I loose acceleration. More

by jsshortnsweet Verified Customer Verified Customer

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Always has been a great place to buy from Much better than other local dealers. . than other local dealers. . More

by JRFREEDDECKSLLC Verified Customer Verified Customer

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