Dave McKinney
Dave McKinney at Val Ward Cadillac Inc

Dave McKinney

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.9
106 Reviews
4.9

106 Reviews

Write a Review

Dealership Experience

6 yrs, 3 mos

Industry Experience

40 yrs, 4 mos

Specialties & Trainings

Francis Tuttle Vo-Tech graduate ASE Certified

106 Reviews of Dave McKinney

May 07, 2025

Dealership Rating
Employee Rating

This place is great. The service area is spotless and well-maintained. The people are friendly and professional. They take care of your service needs quickly and efficien More

by PGGator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Martin

May 03, 2025

Dealership Rating
Employee Rating

Fast and to the point, service rep told me exactly what I needed.. thank you More

by rosengartenml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 26, 2025

Dealership Rating
Employee Rating

Professional, courteous, experienced and very helpful as was everyone we encountered. We were treated very well! More

by YOGIBEAR06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allan Martin

Apr 29, 2025

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

April 25, 2025

Dealership Rating
Employee Rating

Service advisor was good. The waiting room is comfortable. Timely service and the updates on the screen in the waiting room is helpful. More

by kbcrlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 21, 2025

Dealership Rating
Employee Rating

Every time I had to have work done on my car they have always gave me great service More

by TAMMYBEYER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Val Ward Cadillac Inc responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2025

Dealership Rating
Employee Rating

The dealership was wonderful to work with I give them a five star. They are wonderful. More

by MARK@MTLCOMPANIES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

March 29, 2025

Dealership Rating
Employee Rating

The service personnel were knowledgeable and professional. I dropped my vehicle off at 5:30 and received a phone call from Karina before noon the next day letting me know what the issue was and More

by LAHRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karina Gomez

Apr 04, 2025

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2025

Dealership Rating
Employee Rating

I was pleased with the service I received plus the Uber transport home and then the car was dropped off after being repaired. The labor was much higher than I thought fair but that was not negotiable and I More

by CHEFHARRIS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Val Ward Cadillac Inc responded

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (239) 939-2212 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 14, 2025

Dealership Rating
Employee Rating

Todos son muy amables y cordiales atendiendo a los clientes, me siento en familia cuando estoy ahi. More

by havamex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Martinez, Karina Gomez

Mar 18, 2025

Val Ward Cadillac Inc responded

¡Nos alegra mucho haberle brindado una experiencia tan positiva! Si hay algo más que podamos hacer por usted, no dude en hacérnoslo saber. ¡Estaremos encantados de ayudarle!

March 12, 2025

Dealership Rating
Employee Rating

David in service went to bat for me with a warranty program I purchased through Crest Cadillac in Milwaukee. He was able to get the work needed to be done paid for. He went above and beyond. More

by Gigi
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

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