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Dave McKinney

Overview Reviews (183) Inventory (164)

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Dave McKinney

Dave McKinney | Page 16

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.9

183 Reviews

4.9

183 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (183) Inventory (164)

Dealership Experience

7 yrs, 4 mos

Industry Experience

41 yrs, 5 mos

Specialties & Trainings

Francis Tuttle Vo-Tech graduate ASE Certified

183 Reviews of Dave McKinney

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May 20, 2024

Dealership Rating

Employee Rating

Much better customer care than DeVoe. Owning a Cadillac since 1987 this is the best dealer that we have had. Owning a Cadillac since 1987 this is the best dealer that we have had. More

by johnisboating

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Griffin Clark

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May 23, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

May 18, 2024

Dealership Rating

Employee Rating

I took my vehicle in for routine service by appointment. The process for checking in was simple and at the agreed upon time. The work was completed within the time that I was promised. All employees The process for checking in was simple and at the agreed upon time. The work was completed within the time that I was promised. All employees that I met were friendly and courteous. More

by frank.hurd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 20, 2024 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2024

Dealership Rating

Employee Rating

Sam worked with me to get the price where I thought it should be and we accomplished that should be and we accomplished that More

by DLEIF4130

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Vince

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May 21, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thank you, and have a fantastic day!

May 04, 2024

Dealership Rating

Employee Rating

We love doing business with you. It is always a pleasure. Jay gave us the royal treatment and we bought our fourth car from him. Service fixed my tire no charge. We will be back! It is always a pleasure. Jay gave us the royal treatment and we bought our fourth car from him. Service fixed my tire no charge. We will be back! More

by BLP512

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jay Severson, Pete sales mgr

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May 07, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

April 22, 2024

Dealership Rating

Employee Rating

We got an appointment in good time and repair was done quickly and on time quickly and on time More

by seafox97

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Crusel

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Apr 25, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2024

Dealership Rating

Employee Rating

Dave as always was very professional and courteous. Service was prompt and timely. Love getting back a clean car too. Service was prompt and timely. Love getting back a clean car too. More

by joebor6794

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 23, 2024 -

Val Ward Cadillac Inc responded

Thank you so much for your positive comments about Val Ward Cadillac, Inc.! We sincerely value your business and look forward to your next visit!

April 20, 2024

Dealership Rating

Employee Rating

Prompt efficient service with a smile! My car was ready and clean within the time limit they said. My car was ready and clean within the time limit they said. More

by lmjeanne

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamie Martin

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Apr 23, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

April 20, 2024

Dealership Rating

Employee Rating

Excellent have always been more than happy with cars and SUVs that I bought and also with service department SUVs that I bought and also with service department More

by david.cameron62

Verified Customer

Recommend Dealer

Yes

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Apr 23, 2024 -

Val Ward Cadillac Inc responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 20, 2024

Dealership Rating

Employee Rating

Always professional and prompt service with Dave M. A pleasure every year to service our Escalade. Thank you! A pleasure every year to service our Escalade. Thank you! More

by WATERWOLF2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 23, 2024 -

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

April 16, 2024

Dealership Rating

Employee Rating

Excellent, cordial, trustworthy, dependable, good lines of communication. Work completed as promised. Definately would return as needed of communication. Work completed as promised. Definately would return as needed More

by long-time customer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Collision - Rich Noren, 5 stars

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Apr 19, 2024 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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