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Dave McKinney

Overview Reviews (228) Inventory (190)

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Dave McKinney

Dave McKinney | Page 21

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.9

228 Reviews

4.9

228 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (228) Inventory (190)

Dealership Experience

7 yrs, 7 mos

Industry Experience

41 yrs, 8 mos

Specialties & Trainings

Francis Tuttle Vo-Tech graduate ASE Certified

228 Reviews of Dave McKinney

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April 20, 2024

Dealership Rating

Employee Rating

Dave as always was very professional and courteous. Service was prompt and timely. Love getting back a clean car too. Service was prompt and timely. Love getting back a clean car too. More

by joebor6794

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 23, 2024 -

Val Ward Cadillac Inc responded

Thank you so much for your positive comments about Val Ward Cadillac, Inc.! We sincerely value your business and look forward to your next visit!

April 20, 2024

Dealership Rating

Employee Rating

Prompt efficient service with a smile! My car was ready and clean within the time limit they said. My car was ready and clean within the time limit they said. More

by lmjeanne

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamie Martin

Apr 23, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

April 20, 2024

Dealership Rating

Employee Rating

Excellent have always been more than happy with cars and SUVs that I bought and also with service department SUVs that I bought and also with service department More

by david.cameron62

Verified Customer

Recommend Dealer

Yes

Apr 23, 2024 -

Val Ward Cadillac Inc responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 20, 2024

Dealership Rating

Employee Rating

Always professional and prompt service with Dave M. A pleasure every year to service our Escalade. Thank you! A pleasure every year to service our Escalade. Thank you! More

by WATERWOLF2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 23, 2024 -

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

April 16, 2024

Dealership Rating

Employee Rating

Excellent, cordial, trustworthy, dependable, good lines of communication. Work completed as promised. Definately would return as needed of communication. Work completed as promised. Definately would return as needed More

by long-time customer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Collision - Rich Noren, 5 stars

Apr 19, 2024 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2024

Dealership Rating

Employee Rating

Great service department with superb customer service and excellent communication with the customer. Service Representative Dave McKinley is truly customer centerer. Dave is very knowledgeable and will help excellent communication with the customer. Service Representative Dave McKinley is truly customer centerer. Dave is very knowledgeable and will help the customer with their questions and concerns regarding their vehicle. Dave is also very friendly and a pleasure to work with. More

by JOHN@FIRSTHORIZONCONSULTING.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Julio Martinez, Jane Flesch , Jim Gedra

Apr 19, 2024 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2024

Dealership Rating

Employee Rating

First time at any dealer that my car wasn’t washed after service expect more from a Cadillac dealer service expect more from a Cadillac dealer More

by GREGCAROLYNHEDIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 19, 2024 -

Val Ward Cadillac Inc responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (239) 939-2212 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 15, 2024

Dealership Rating

Employee Rating

Great service. Keeps the customer informed as to service status. Nice waiting areas. Friendly people Keeps the customer informed as to service status. Nice waiting areas. Friendly people More

by burkejoe

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 19, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2024

Dealership Rating

Employee Rating

Dave handled our problem perfectly. The service was great and speedy. Thanks a bunch! Your location is perfect for us. The service was great and speedy. Thanks a bunch! Your location is perfect for us. More

by maryanntony

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 16, 2024 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 13, 2024

Dealership Rating

Employee Rating

Service is always superb! David is my service adviser and always advises me as to not only what needs to be done but also my options. David is my service adviser and always advises me as to not only what needs to be done but also my options. More

by kleve790

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 15, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

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